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Forums Payment cards American Express “Your Account is temporarily unable to access the Referral Programme”

  • 224 posts

    Just a little tip – if you apply for a new Amex card, when you activate and add it to your online account, there will be a referral link initially. Save it straight away as it will probably disappear soon. The link should still work even after the referral option has gone.

    Well this is my experience anyway!

    191 posts

    Just a little tip – if you apply for a new Amex card, when you activate and add it to your online account, there will be a referral link initially. Save it straight away as it will probably disappear soon. The link should still work even after the referral option has gone.

    Well this is my experience anyway!

    Or create a different/brand new Amex online account and register any new cards there.

    224 posts

    Or create a different/brand new Amex online account and register any new cards there.

    I’ve done this too but the referral option still disappears again after a while (in my experience).

    251 posts

    Read this thread with interest because I’ve just discovered I don’t have the referral link in the app or website

    6,590 posts

    Read this thread with interest because I’ve just discovered I don’t have the referral link in the app or website

    This has been ongoing for a while and some have complained to the FOS unsuccessfully.

    https://www.financial-ombudsman.org.uk/decision/DRN-5079355.pdf

    423 posts

    Read this thread with interest because I’ve just discovered I don’t have the referral link in the app or website

    This has been ongoing for a while and some have complained to the FOS unsuccessfully.

    https://www.financial-ombudsman.org.uk/decision/DRN-5079355.pdf


    @JDB
    I thunk you might have linked to the wrong case? but regardless it was interesting reading and what a p take by *mr C…

    6,590 posts

    @sloth – yes, apologies, I think this should be the right one

    https://www.financial-ombudsman.org.uk/decision/DRN-5067993.pdf

    Mr C and this Mr F are the least of the p*** takers really. Other ones from the last quarter of 2024 are so remarkable that the reasons for the collapse of customer service and the way Amex no longer trusts its customers becomes worryingly clear.

    251 posts

    Haven’t read the pdf yet. I reckon I’ve done three or four referrals in total in 14 years. That’s the opening year of my account

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