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Forums Frequent flyer programs Virgin Flying Club Virgin Voyages Master Thread (do NOT post referral codes – use other thread)

  • 77 posts

    Yes. I did it via Chat

    2 posts

    Booked for 14th-21st August French Daze & Ibiza Nights – excited to try first cruise
    Referral code: https://virg.in/oiUW I got $50 already with a friend that is joining on same cruise via referral.

    Any tips for activities in Cannes and/or Marseille?

    Hi

    I’m on the same cruise. If you reach out to my gmail at petebash84 we can try to link up my booking ref 331534

    41 posts

    Hi,

    I am also on this trip.

    Ahoy Sailor! Sailor Loot

    Duration:
    French Daze & Ibiza Nights
    Aug 2022 Sun 14 to Sun 21

    onboard: https://virg.in/oQFc

    Not sure how we link them now, through the online chat?

    geoffthesaint at hotmail com

    43 posts

    Is anyone else having issues with the app and the website? I’d previously held a cabin whilst waiting for the voucher to come through but ended up making a booking via a referral code.
    The website only shows my “held” booking under my account and says it will expire yesterday. No details of the actual booking. I have recieved the confirmation email so it’s definitely booked.
    The app works if I go into settings and add an additional journey but then crashes before I can do much. Reinstalling the app hasn’t helped.
    I’ve tried the chat feature, spent an hour waiting today and got cut off. The phone line says it’s not accepting calls. The email address says its no longer functioning and use their chat function. The messaging function doesn’t allow enough space to send a useful message. Anyone got any ideas?

    8 posts

    Is anyone else having issues with the app and the website? I’d previously held a cabin whilst waiting for the voucher to come through but ended up making a booking via a referral code.
    The website only shows my “held” booking under my account and says it will expire yesterday. No details of the actual booking. I have recieved the confirmation email so it’s definitely booked.
    The app works if I go into settings and add an additional journey but then crashes before I can do much. Reinstalling the app hasn’t helped.
    I’ve tried the chat feature, spent an hour waiting today and got cut off. The phone line says it’s not accepting calls. The email address says its no longer functioning and use their chat function. The messaging function doesn’t allow enough space to send a useful message. Anyone got any ideas?

    I’ve read that it can take a few hours to show up in there. If you’ve got the email I’d be confident it’s booked

    2 posts

    The Irresistible Med 18th September Sailing – Sailor Loot!!

    The Irresistible Med itinerary, along with all the wildly cool stuff onboard: https://virg.in/o8Ya

    We’re booked on the 18th September Irresistible Med sailing too How do I retrospectively get the Sailor’s loot? Thanks

    24 posts

    Just received an email from Virgin Voyages detailing a change in the hours on the French Daze & Ibiza Nights cruise:

    We wanted to pop by and let you know that we’ve made an update to your French Daze & Ibiza Nights sailing, departing on 9/11/2022.

    Based on feedback from you, our Sailors, we’re excited to share that you’ll now have a bit more time to spend onboard our beautiful lady ships.

    • We’ll depart from Olbia an hour earlier at 5:00 pm instead of 6:00 pm.

    • After your overnight stay, we’ll depart from Ibiza two hours earlier at 4:00 pm instead of 6:00 pm.

    323 posts

    Same mail for Spanish Obsession 25 September – leave Gibraltar and Ibiza 2 hours earlier….

    9 posts

    Same mail for Spanish Obsession 25 September – leave Gibraltar and Ibiza 2 hours earlier….

    Same here. Apparently due to sailors’ feedback!

    369 posts

    And for the hatrick, also on the Irresistible Med;

    – We’ll be arriving half an hour later to
    Toulon at 9:00 am instead of 8:30 am, and
    departing from both Ajaccio and Cagliari an hour earlier at 5:00 pm instead of 6:00 pm.

    – After your overnight stay, we’ll
    depart from Ibiza two hours earlier at 4:00 pm instead of 6:00 pm.

    Seems pretty unlikely that all these changes are due to ‘sailor feedback’ and travellers wanting to spend more time on the ship?!

    371 posts

    Seems pretty unlikely that all these changes are due to ‘sailor feedback’ and travellers wanting to spend more time on the ship?!

    That’ll be someone in PR/Marketing trying to put a positive spin on bad news as you could always spend more time on the ship if you so desired.

    We had a similar notification for our future French Daze cruise. Thankfully doesn’t impact us *too* much as we’ve already seen Ibiza on the Irresistible Med cruise last month.

    Leaving an hour earlier from Olbia is annoying though!

    25 posts

    It is annoying. I wonder if its a fuel saving exercise? Less speed needed = probably some substantial savings!

    2 posts

    The Irresistible Med 18th September Sailing – Sailor Loot!!

    The Irresistible Med itinerary, along with all the wildly cool stuff onboard: https://virg.in/o8Ya

    We’re booked on the 18th September Irresistible Med sailing too How do I retrospectively get the Sailor’s loot? Thanks

    Wish i had seen this, i have literally just booked. Can we do it retrospectively ?

    2 posts

    Sailors Loot – The Irresistible Med 18 Sept

    https://virg.in/oXNj

    43 posts

    It’s been four days and I’m still having tech issues. App doesn’t load the booking and keeps crashing, Web page is just a blank white screen. My partners date of birth is incorrect when he logs in on the app, even though its correct in the booking confirmation. We’ve still had no joy in contacting them. Anyone got an email address or a phone number which works? We’ve tried sending a message but you can only put two lines before it runs out of space.

    46 posts

    They are reasonably quick on Twitter

    7 posts

    The Irresistible Med, 02-09 Oct 2022

    If you’re booking this cruise feel free to use my referral link to earn both of us $50 in onboard spending.

    https://virg.in/oBxP

    Thank you 😊

    PS. Site showed no availability in sea terrace earlier but call centre completed the booking for me

    51 posts

    Sailors Loot – The Irresistible Med 18 Sept

    https://virg.in/oXNj

    Can you email me, I’ll give it a go and link the bookings, used to be able to get $50 each

    Ryan.berry2[at]outlook.com

    2 posts

    Just booked our second cruise with Virgin after going earlier this year. Very impressed with the level of service and personality the staff give to every customer. Would echo others posters on how good The Wake is bar far our favorite restaurant on the trip. Razzle Dazzle, and Extra Virgin also impressed.

    Will chuck out another sailor’s loot in the off chance anyone is looking.

    The Irresistible Med, 02-09 Oct 2022

    https://virg.in/oXgC

    Believe you now need booking reference or the full name to now link bookings if you’ve already booked on, so send me an email at mikaelsirving [at] gmail.com if you need any details.

    7 posts

    Just booked our second cruise with Virgin after going earlier this year. Very impressed with the level of service and personality the staff give to every customer. Would echo others posters on how good The Wake is bar far our favorite restaurant on the trip. Razzle Dazzle, and Extra Virgin also impressed.

    Will chuck out another sailor’s loot in the off chance anyone is looking.

    The Irresistible Med, 02-09 Oct 2022

    https://virg.in/oXgC

    Believe you now need booking reference or the full name to now link bookings if you’ve already booked on, so send me an email at mikaelsirving [at] gmail.com if you need any details.

    Thanks Mikael, just emailed you for the details 🙂

    41 posts

    Where do we find the sail away party on the valiant lady tonight?

    411 posts

    Where do we find the sail away party on the valiant lady tonight?

    Look on the daily schedule in your cabin or on the screens around the ship.

    41 posts

    Cheers. Got a few glasses haha

    24 posts

    Same mail for Spanish Obsession 25 September – leave Gibraltar and Ibiza 2 hours earlier….

    I am on this cruise as well. Have you got the sailor loot?

    24 posts

    Anyone know if you can retrospectively sign up for the loot?

    Hi John O how do I sign up for the sailor loot as I am on same cruise?

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