Maximise your Avios, air miles and hotel points

Forums Other Flight changes and cancellations help Upgrade price disparity after dividing ticket

  • 3 posts

    Hi all

    We are travelling back from Delhi to London in Premium Economy on BA. We were looking at around £650 pp to upgrade to Business. I wasn’t too fussed about upgrading, especially on a day flight, but wanted my wife to be upgraded as she’s had an exhausting trip.

    I couldn’t make an international call due to where we are based but thought I would ask via the chat function how we could upgrade one person. They then divided the ticket into two, with separate booking references. My wife was given a new one while I retained the same.

    The problem is that while I am still being offered £650 to upgrade, my wife’s ticket is now £3700+ to upgrade!

    She is BA Silver, and I am Bronze (5 pts off Silver), but every other detail about our booking is the same. So I have no idea why the price is so ridiculous.

    So a bit of a bummer. My question is whether this is an error and the changes will be filtered through over time, to give an upgrade cost more in line with mine?

    I can hopefully make an international call tomorrow in Delhi to resolve but then we are less than 24 hours out from flying.

    Or I could chance an upgrade to Business for me and swap seats – hopefully the attendants would not mind?

    Any advice welcome would be welcome!

    Rik

    286 posts

    Book, and swap seats.
    I cant believe any cabin crew would demand you swap back ?!

    1,954 posts

    Sounds like the £650 is a special offer which sometimes disappear if you do anything complicated with the ticket. But agree, you upgrade and then explain to the crew on boarding. As long as you don’t expect to swap around between you or anything like that then that’ll be fine

    123 posts

    Sounds like the £650 is a special offer which sometimes disappear if you do anything complicated with the ticket. But agree, you upgrade and then explain to the crew on boarding. As long as you don’t expect to swap around between you or anything like that then that’ll be fine

    Yeah I’ve seen the same thing happen on Virgin when not everyone is on the same booking.

    3 posts

    Thanks for the feedback on this one. In that case I think I’ll just book the upgrade and swap seats. I agree – surely they wouldn’t make us to swap back!

    3,323 posts

    To be polite you need to do it when boarding and make the cabin crew aware.

    But it is really a once only swap with no changing ends at half time as it were.

    744 posts

    On swapping seats my experience is mixed. Some cabin crew absolutely refuse to allow it while others say you must be in assigned seat for take-off and landing but can swap at cruising altitude. Experience eill vary by airline policy and crew-observance. In your case I’d chance airport cash upgrades.

  • You must be logged in to reply to this topic.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.