Unable to credit BA flight (holiday package) to IB on Royal Air Maroc site
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Has anyone experienced this error on RAM website when trying to credit one passenger’s details from BAEC number to IB:
2 error(s)
We cannot process your request at this time. Please try again or contact us for further information if the problem persists. (4603 – 4725)
Your reservation is confirmed, but your special request could not be processed for these flights at this time. Please contact us via e-mail or phone to communicate your special request. Please make note of your confirmation number or record locator. (4609 – 1919)When are you taking the BAH?
Can you even do this now BAH’s are linked to the new TP system? How would they determine which part of the spend would go to BA and which to IB?
When are you taking the BAH?
Can you even do this now BAH’s are linked to the new TP system? How would they determine which part of the spend would go to BA and which to IB?
I still don’t see why the flights within BA Holiday bookings would still not be treated as a qualifying revenue fare in other oneworld schemes, yes you would be forfeiting the TPs on the total £ spent but getting the standard distance based awards of the flights in other programs, no idea if IB would do that though as they can see the fare data other oneworld partners can’t?
But IB has also moved to spend-based TPs. I can’t see BA allowing people to credit spend from a BAH to another programme which is more generous, or everybody would be doing it. Look at the lengths they’ve gone to with the new Ts and Cs to minimise any gaming of the system!
I am taking the BAH this Monday. I only want to change the BAEC number over to the IB’s one via the RAM website. I don’t need the whole BAH credited to my IB account.
Have you done this previously with a BAH? And if so, have you contacted BAH to ask if it’s still possible? Now it’s based on spend, I don’t see how they could split the fare to isolate just the flight element as the price is dependent on you booking 2 or more items.
From the Ts and Cs:
8. British Airways Club members must register their Club membership number against their booking prior to travel.
This suggests that only BAC numbers will be allowed to sit within any part of the booking.
I have never done that. I only credited standard BA flights to IB via RAM successfully yesterday, but not the BAH.
Update: I’ve just checked my booking on RJ website and it is showing my IB number under my name, even though RAM website was showing the error, so all good I hope.I will update you when my flight is credited to IB. Thank you for all replies.
I’ve never heard of anyone doing it with a BAH. It does seem even less likely under the new system.
If you read this FT thread, especially from January 14th onwards, there are a couple of workarounds suggested, though it’s not clear whether this is still the case under the new system. Let us know!
I am taking the BAH this Monday. I only want to change the BAEC number over to the IB’s one via the RAM website. I don’t need the whole BAH credited to my IB account.
I would be very careful in just trying to credit one flight of a BA booked holiday to IB as we don’t fully know how the new system works in practice and if it all goes wrong it may not be possible to fully correct later.
Update: At check-in, the agent couldn’t see my BA status as I’ve had an IB number added a few days prior via RAM site and couldn’t allow 28kg luggage, so I had to ask him to change it to my BA Silver number which he did. At the lounge, I’ve checked my status via RAM site and it was still showing my IB number which I was happy about. A few days later, my 467 TP appeared on my BAEC, not IB frustratingly. RAM is still showing my IB number.
I assume his system overrode RAM system for my outbound flight hence the TP going to the BAEC. Now I am not sure how to proceed with my next 12 flights if I want the status to be recognised at check-in and changing BAEC to IB at the lounge won’t make sense now. What a mess!
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