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Forums Payment cards American Express Rejected 3x this year for The Platinum Card

  • 39 posts

    Hi

    Applied again today 3rd time unsuccessful.

    Always is the internal scoring issue. Never missed a payment plus have 999 credit score.

    Use my Amex for everything (currently have bapp) had for 3 years.

    Any idea of why this keeps getting rejected.

    When I last asked to appeal my application I was told I can re apply if I take my credit limit from 15k to 1k which I am not doing.

    Ridiculous! Anyone able to help 🙂

    1,328 posts

    It’s most likely the credit limit. Check the limits on other cards you have. Reduce BAPP limit to 5k, wait for a month or two and then try.

    1,227 posts

    The whole 999 credit score means nothing

    I suspect they think you have too much access to credit for your income for their risk appetite.

    So can either cancel cards you no longer use or reduce their limits so it reduces your total access.

    Amex have already told you what you can do to get approved. So not sure what anyone on the internet can tell you?

    3x applications in a year can make you look desperate for credit which is a red flag too

    1,328 posts

    Hi

    Always is the internal scoring issue. Never missed a payment plus have 999 credit score.

    Do you expect Amex to get the score from you? Obviously it’s the internal score.

    External scores like 999 are irrelevant for new credit applications as banks don’t use them.

    633 posts

    The whole 999 credit score means nothing

    It’s always the “999” scores who protest that they aren’t getting new credit, never the 997s. It’s almost like “999” is a warning sign. 😉

    3,324 posts

    People always pay off the bill in full. Until they can’t

    AMEX whilst happy people do the former they very much want to avoid the latter.

    As above. The answer 999 times out of thousand is to reduce your limits on any other cards you have.

    AMEX will be looking at your credit limit in the round based on your income and other cards.

    357 posts

    I honestly think something’s wrong if someone’s got a score of 999, to be honest.

    834 posts

    lower your credit limit.
    you can then slowly increase the limit of your BAPP once you get the Plat.
    Also mid-credit month payments are okay to make it a bit more bearable.

    736 posts

    Besides credit score, credit card providers care about responsible lending, total indebtedness, credit utilisation and debt trajectory.

    You want to lower your total credit facilities, including non-Amex, as a percentage of your income. You want to make sure that month-end balances are as low a percentage of the total credit limit on all cards as possible. And you want to show a trajectory of total indebtedness falling each month.

    2,110 posts

    Hi

    Applied again today 3rd time unsuccessful.

    Always is the internal scoring issue. Never missed a payment plus have 999 credit score.

    Use my Amex for everything (currently have bapp) had for 3 years.

    Any idea of why this keeps getting rejected.

    When I last asked to appeal my application I was told I can re apply if I take my credit limit from 15k to 1k which I am not doing.
    Ridiculous! Anyone able to help 🙂

    I’m currently arguing the toss with them from the same position. Before I applied for the Marriott card I reduced my credit limits by 16k, roughtly half of what I had across the two card that I hold now.

    Computer says no, I said I’ll cancel the BA card if you can guarantee I’ll be accepted for the Marriott, computer says no. All I could get after 4 conversations with humans was reduce your credit by 2300 and we’ll reprocess the application. I’m still waiting.

    20 yr Amex customer, don’t churn regularly, 999 credit score, more money on tap that I’ve ever had in my life. 95% of my income is disposable these days. WTF don’t they want me any more.

    I’ve had no debt/loan borrowing apart from a mortgage since 2001. I’ve never missed paying the balance in full on any month on any credit card since 1998.

    2,110 posts

    Hi

    Always is the internal scoring issue. Never missed a payment plus have 999 credit score.

    Do you expect Amex to get the score from you? Obviously it’s the internal score.

    External scores like 999 are irrelevant for new credit applications as banks don’t use them.

    Amex specifically say on the rejection email that my experian credit score was the major factor in the decision.

    1,328 posts

    20 yr Amex customer, don’t churn regularly, 999 credit score, more money on tap that I’ve ever had in my life. 95% of my income is disposable these days. WTF don’t they want me any more.

    The part you are missing is, you quietly accepted increases in credit limit over the years from Amex (and possibly other lenders).

    Reduce the limits on existing cards, wait for a few months for the data to be updated in all databases and then apply.

    1,227 posts

    Hi

    Always is the internal scoring issue. Never missed a payment plus have 999 credit score.

    Do you expect Amex to get the score from you? Obviously it’s the internal score.

    External scores like 999 are irrelevant for new credit applications as banks don’t use them.

    Amex specifically say on the rejection email that my experian credit score was the major factor in the decision.

    Re read it as it would have said the information the credit agencies such as Experian hold on file about you. The score is Experians info Amex don’t use their scoring for anything.

    2,110 posts

    20 yr Amex customer, don’t churn regularly, 999 credit score, more money on tap that I’ve ever had in my life. 95% of my income is disposable these days. WTF don’t they want me any more.

    The part you are missing is, you quietly accepted increases in credit limit over the years from Amex (and possibly other lenders).

    Reduce the limits on existing cards, wait for a few months for the data to be updated in all databases and then apply.

    From other lenders no, from Amex, yes they’ve upped them over the years but you obviously missed the bit where I said I’d massively reduced my limits on my 2 Amex cards before I applied and they still wanted it reduced by a small and completely arbitrary figure.

    2,110 posts

    Hi

    Always is the internal scoring issue. Never missed a payment plus have 999 credit score.

    Do you expect Amex to get the score from you? Obviously it’s the internal score.

    External scores like 999 are irrelevant for new credit applications as banks don’t use them.

    Amex specifically say on the rejection email that my experian credit score was the major factor in the decision.

    Re read it as it would have said the information the credit agencies such as Experian hold on file about you. The score is Experians info Amex don’t use their scoring for anything.

    Quoting from the email – In particular our decision was influenced by information in your credit report. So not my 999 score but information from Experian in my “credit report”

    Following that is a link to get my report from Experian.

    I obtained my credit report and there’s not a single thing in there that could be a red flag.

    99 posts

    I was rejected for Plat (was hoping to get the 80k bonus etc) and got the similar message about Experian. I checked my credit score (Moneysavingexpert credit club gives access to 2 of the credit reports, but not Experian), and discovered that my total credit limit across all cards was greater than my salary. Which I suspect might have been the issue! This is also despite rejecting automatic credit increases.
    Have since requested reduced credit limits across most cards.

    89 posts

    Ask for a manual review. Do not reapply, especially not 3 times in a year, that truly messes up your credit reports.

    1,227 posts

    @davefl so exactly as I said it’s the information they gave them not the score. But doesn’t mean there’s a red flag just means that your profile is now outside their risk profile.

    Maybe your overall debt is higher than they’d like for your income. As mentioned above close some cards or reduce the credit limits on them.

    Or perhaps you have very few cards so your monthly spend looks like you utilise a lot of your credit? Try applying for a none Amex and then try again in 6 months.

    Car loans, mortgages etc all get factored in too

    144 posts

    Surely if you close cards or reduce the credit limit you are then increasing the % of your credit limit you are using – which is bad.

    As I understand it, it’s not your overall credit limit they look at but the % of it you are utilising. I’m sure there is an upper limit to this but if you can reduce you utilisation below 25% then you are more likely to be accepted.

    1,227 posts

    It absolutely is both.

    They want total credit access to be within the limits of your declared income but also low utilisation.

    Unless you’re stooging it’s like you’ll have low utilisation with general monthly spending anyway.

    2,110 posts

    @davefl so exactly as I said it’s the information they gave them not the score. But doesn’t mean there’s a red flag just means that your profile is now outside their risk profile.

    Maybe your overall debt is higher than they’d like for your income. As mentioned above close some cards or reduce the credit limits on them.

    Or perhaps you have very few cards so your monthly spend looks like you utilise a lot of your credit? Try applying for a none Amex and then try again in 6 months.

    Car loans, mortgages etc all get factored in too

    My debt is zero, ( I haven’t borrowed a penny in well ovr 2 decades. No car loan in my life, no mortagage for years, own my house in full. I have several cards, 2 Amex plus 3 other CCs. All the balances were zero across most of them, the B card was at it’s normal spend of a few hundred quid, so was the Amex. Both always get paid in full.

    My monthly percentage of credit used against the limits I held (before I dropped both Amex limits by over 50%) was somewhere around 5% and virtually never exceeded that. Last time I didn’t pay a CC cill in full by the statement date was nearly 25 years ago.

    1,048 posts

    @davefl Combine the total credit limit on all 5 of the CCs you have. What percentage of your salary is that? As TGLoyalty says, that’s probably too high a proportion for Amex’s liking.

    19 posts

    I’ve been rejected for the BAPP in similar circumstances, ah well

    6,628 posts

    Amex has access to less credit data than other card providers and makes its credit decisions on the basis of proprietary data using its own criteria which evolve quite regularly so trying to second guess anything beyond the total amount of credit they are willing to extend to an individual is something of a fool’s errand. If it were as easy as some suggest to work out how Amex makes underwriting decisions it would rather defeat the object.

    123 posts

    If you want it that much apply for the regular or gold card then use the amex platinum upgrade link which approves you instantly regardless of what the credit checker on amex’s website says.

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