Phone or cancel and re-book

[Awentford]

I’ve booked a flight and hotel to go away 6th Feb to 14th Feb paid for using an FTV. I need to come home a day earlier but not sure the best way to do it. I booked it back in November.

I’ve tried to get through on the phone but it’s been impossible the last few days. Is there time to cancel for an FTV and re-book myself and use the FTV to pay the balance?

[Awentford]

realised I didn’t have time to get the voucher and apply it to a new booking as full payment is now needed 7 weeks prior to leaving.

Managed to get through on the phone this morning in about 30mins and all sorted.