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I’ve just been into BAEC, which BTW is not finding various parts of one’s activity/history, etc. More untested changes.
The Home Page of ba.com has a banner about the situation in Israel. If travelling up to 22nd October, you can change your dates free of charge. How very generous and understanding of BA!
Do they honestly believe it will all be over by 22nd? How about people wanting to cancel and stay well away for a long time? Once again BA has just got it plain WRONG. More concerned about a fraction of their revenue than any form of understanding or compassion.I’m no BA apologist but this is what they usually do and it will very likely be reviewed in due course. I think the rationale is that people who have travel booked in the next couple of weeks need to cancel/change the most urgently and other people booked to travel further out would just be clogging up the system if they all tried to change their flights at once. It’s difficult to plan for a rapidly changing situation, as we saw with the pandemic and recent natural disasters.
@NorthernLass – I agree with you. They always seem to drip feed these things way behind everyone else. Eventually it will probably get to change/refund/cancel options. However, those not as wise as us, may well panic if travelling relatively soon. They may just decide to cancel and forfeit all monies, only for the policy to change the next day.
If the cr@p IT systems worked properly, anyone affected could do it online and not overload the under-resourced call centres. But what are the chances of the IT working consistently?This feels unfair to BA. Virgin are doing exactly the same thing – see here https://help.virginatlantic.com/gb/en/news/travel-alerts/tel-aviv-travel-update.html.
I am due to travel to TLV on 7/Nov and cannot see that happening, but will just wait for the impacted travel dates to update and cancel then. The reason they do this is exactly as @NorthernLass says and obviously also trying to protect revenue, should things change.
What about cancelling rather than changing the dates? Is that free as well?
Israel itself only cancelled school until today (don’t know if it has been extended already), so BA allowing changes for a couple of weeks seems quite reasonable. It’s not their place to make considerations of how long the situation will last.
Israel itself only cancelled school until today (don’t know if it has been extended already), so BA allowing changes for a couple of weeks seems quite reasonable. It’s not their place to make considerations of how long the situation will last.
I do suspect Israeli kids are a lot more resilient than most HfP readers, though! (Ignoring having a lot less choice.)
The FCDO travel advice has changed, advice against all travel for most of southern Israel and border regions in the north. All but eassential travel for the remained of Israel
https://www.gov.uk/foreign-travel-advice/israel
So I’d cancel everything and claim back any losses from your travel insurance (if your insurance covers this). If BA policy changes later, submit a complaint to them
@SSS What is the rush to cancel if the travel is not imminent? Easier on everyone to see if BA change policy, if not can always cancel closer to the time?
@SSS What is the rush to cancel if the travel is not imminent? Easier on everyone to see if BA change policy, if not can always cancel closer to the time?
If it a awhile away then yes I agree, but next couple weeks I’d save the hassle and cancel, use the money to rebook elsewhere
@SSS What is the rush to cancel if the travel is not imminent? Easier on everyone to see if BA change policy, if not can always cancel closer to the time?
If it a awhile away then yes I agree, but next couple weeks I’d save the hassle and cancel, use the money to rebook elsewhere
I’m not sure insurances will pay out that quickly to allow reuse of that cash though. Agreed people will have cash tied up in bookings but I don’t think at this time cancelling unilaterally will put anyone in a better position than riding it out.
Tripadvisor sent me an email entitled “planning a trip to Israel?” The first line “explore top rated hotels”
A BA flight to Tel Aviv has turned around. I guess they will be stopping all flights after this
Daily Telegraph live reporting quotes BA spokesperson as saying flights now suspended following the turnaround of a flight today.
News article confirming it on BBC
I was surprised BA165 made it all the way back to Heathrow without refuelling. I guess there were next to no pax on the outbound flight.
https://www.flightradar24.com/data/flights/ba165#3264091d
(It was an A350)
I was surprised BA165 made it all the way back to Heathrow without refuelling. I guess there were next to no pax on the outbound flight.
https://www.flightradar24.com/data/flights/ba165#3264091d
(It was an A350)
They might’ve sent it out fully fuelled to reduce the amount of time on ground or due to price’s
Virgin suspends all flights too
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