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Forums Hotel loyalty schemes IHG One Rewards Iberostar update – Horizon scheme closing due to IHG integration

  • 22 posts

    Just got this mail :

    Exciting changes are just beyond the Horizon

    Dear Ross,

    As a loyal member of our Horizons community, we’d like to share some important updates about the program.

    At the end of 2022, Iberostar announced a strategic alliance with IHG® Hotels & Resorts, one of the leading global hospitality companies in the world.

    With this alliance, we embark on an exciting new chapter that promises further benefits and advantages to staying with Iberostar. In our continued efforts in innovating how we reward our loyal customers, we are excited to announce that we will be retiring our Horizons program in the coming months and introducing IHG One Rewards.

    IHG One Rewards provides you the opportunity to earn points across +17 hotel brands in over 6,000+ IHG hotels and resorts destinations worldwide. In the coming months, as an IHG One Rewards member, you’ll be able to earn IHG One Rewards points and experience exclusive member benefits when you stay at participating Iberostar Beachfront Resorts. In the near future, you’ll be able to redeem the IHG One Rewards points and enjoy exclusive member benefits when you vacation with us.

    In the following weeks, you will receive an invitation from us to enroll in the IHG One Rewards program and its benefits.

    We value your loyalty and look forward to you joining us in this new chapter together.

    1,085 posts

    You’d have hoped they’d be able to match up email addresses with those that already have an IHG account? Oh wait, this is the IHG that has kept is waiting a year for F&B rewards!

    22 posts

    This also reads as if only a subset of Iberostar hotels will participate in IHG Rewards: “participating Iberostar Beachfront Resorts”.
    I had hoped we would benefit during our stay at Iberostar Lisbon in July, but may now book a different hotel.

    647 posts

    This also reads as if only a subset of Iberostar hotels will participate in IHG Rewards: “participating Iberostar Beachfront Resorts”.
    I had hoped we would benefit during our stay at Iberostar Lisbon in July, but may now book a different hotel.

    I’m pretty sure Rob has said it doesn’t include the Cuban hotels.

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