The HSBC Premier Mastercards thread

[09R]

Pointofview wrote:

Just to let everyone know it took 48 hours for the charge to show on the transaction I made.
I got charged £15 for a £500 card payment that I thought wouldn’t have fallen under the naughty categories.

What was it?

[0 post]

JDB wrote:

The Y1 bonus for spending £12k should post in the statement month after anniversary when the new Y2 fee will also be charged. The points have not been showing on statements since July, but you can now see the points and better breakdown than before on a desktop or iPad. Barclaycard also doesn’t show points on statements.

@jdb thanks for confirming

My HH Barclaycard is still showing points but assume you mean the new barclaycard Avios

[AmitR]

I can’t believe that HSBC still insists on using paper forms.

I used the call centre to make a request to downgrade from the world elite card to the free version.
However, they cannot make any changes until I sign and post a form to them.

Hopefully, they can complete this before my year 3 fees kick in.

[topdost]

Hi Guys,

Do I understand it right HSBC WE connected Via Curve Metal no longer gets you Avios on credit card payments and HMRC payments.
I have no points awarded on last 2 statements. Checked online as well.

Seems like no point to keep WE and probably metal as well so do we get any pro rata fee refund.

Any suggestion which else is still ok like Barclays avios or capital on tap. Etc

Thanks

[rahaney]

topdost wrote:

Hi Guys,

Do I understand it right HSBC WE connected Via Curve Metal no longer gets you Avios on credit card payments and HMRC payments.
I have no points awarded on last 2 statements. Checked online as well.

Seems like no point to keep WE and probably metal as well so do we get any pro rata fee refund.

Any suggestion which else is still ok like Barclays avios or capital on tap. Etc

Thanks

Correct.
Also no pro-rata refund.
There’s a query that you may be able to get a new signup bonus if you put through 2k again as it’s a new points platform. Otherwise you may want to downgrade if the idea of transferring points to more airlines than just avios gets you

[BuildBackBetter]

Has anyone transferred to avios recently? How many days does it take?

[topdost]

Thanks and does that means just spend 2K or need to apply or do anything else .

When was new point system introduced.

I renewed in March so guess no point cancelling till March again if no refund.

Thanks again

rahaney wrote:

topdost wrote:

Hi Guys,

Do I understand it right HSBC WE connected Via Curve Metal no longer gets you Avios on credit card payments and HMRC payments.
I have no points awarded on last 2 statements. Checked online as well.

Seems like no point to keep WE and probably metal as well so do we get any pro rata fee refund.

Any suggestion which else is still ok like Barclays avios or capital on tap. Etc

Thanks

Correct.
Also no pro-rata refund.
There’s a query that you may be able to get a new signup bonus if you put through 2k again as it’s a new points platform. Otherwise you may want to downgrade if the idea of transferring points to more airlines than just avios gets you

[xefo]

BuildBackBetter wrote:

Has anyone transferred to avios recently? How many days does it take?

Yes I did a test transfer of 500 points the other day, took about an hour for the points to show up in the BA app.

[Mick S]

Does anyone have an update on the 25% bonus for transferring to Avios?

[BuildBackBetter]

xefo wrote:

BuildBackBetter wrote:

Has anyone transferred to avios recently? How many days does it take?

Yes I did a test transfer of 500 points the other day, took about an hour for the points to show up in the BA app.

Thanks xefo, my transfer a few days back was rejected but today’s request was processed quickly.

[topdost]

So do I just use the WE card as normal and after 2000 it gives 2K points.

Also is there any other card that allow HMRC payments via curve like Barclays / Cap on Tap etc

Thanks

topdost wrote:

Thanks and does that means just spend 2K or need to apply or do anything else .

When was new point system introduced.

I renewed in March so guess no point cancelling till March again if no refund.

Thanks again

rahaney wrote:

topdost wrote:

Hi Guys,

Do I understand it right HSBC WE connected Via Curve Metal no longer gets you Avios on credit card payments and HMRC payments.
I have no points awarded on last 2 statements. Checked online as well.

Seems like no point to keep WE and probably metal as well so do we get any pro rata fee refund.

Any suggestion which else is still ok like Barclays avios or capital on tap. Etc

Thanks

Correct.
Also no pro-rata refund.
There’s a query that you may be able to get a new signup bonus if you put through 2k again as it’s a new points platform. Otherwise you may want to downgrade if the idea of transferring points to more airlines than just avios gets you

[rahaney]

@topdost – absolutely no guarantee that any spend at this point would get you a bonus. I’m simply pointing out what other people said has happened to them since the new rewards system went live. Up to you if you wish to try.

[Lula]

It’s a promotion, albeit an unexpected one, not a mistake.

Do you have details of the promotion? Email? T&C’s etc? I’d love to get myself signed up as would many others[/quote]

+1 – how do we make sure we benefit from this offer?

[Jimbob]

I see that they’ve reclaimed the unexpected 40000 bonus points from my account. Should have spent them while I had them.

[BuildBackBetter]

Jimbob wrote:

I see that they’ve reclaimed the unexpected 40000 bonus points from my account. Should have spent them while I had them.

Looks like the bank has started reading JDB’s Mr X’s letters.

[Guernsey Globetrotter]

BuildBackBetter wrote:

Jimbob wrote:

I see that they’ve reclaimed the unexpected 40000 bonus points from my account. Should have spent them while I had them.

Looks like the bank has started reading JDB’s Mr X’s letters.

But… but it’s a promotion, not a mistake !?! 😜

[Luca M]

Jimbob wrote:

I see that they’ve reclaimed the unexpected 40000 bonus points from my account. Should have spent them while I had them.

Has this happened to others that got the unexpected 40,000 points?

[nectar collector]

Luca M wrote:

Jimbob wrote:

I see that they’ve reclaimed the unexpected 40000 bonus points from my account. Should have spent them while I had them.

Has this happened to others that got the unexpected 40,000 points?

Yes, same here……sad face.

[TGLoyalty]

Luca M wrote:

Jimbob wrote:

I see that they’ve reclaimed the unexpected 40000 bonus points from my account. Should have spent them while I had them.

Has this happened to others that got the unexpected 40,000 points?

look’s like this secret promotion was actually a mistake … had mine clawed back too

[rams]

the switch in system has been an utter shambles

[points_worrier]

AARGH! I am in my second year and should have had that 40,000 as I spent £12k in the first year. Yet they have removed it. Given up trying to get through on the phone, so submitted a complaint. GRRR.

[points_worrier]

BuildBackBetter wrote:

Jimbob wrote:

I see that they’ve reclaimed the unexpected 40000 bonus points from my account. Should have spent them while I had them.

Looks like the bank has started reading JDB’s Mr X’s letters.

It is so easy to make that mistake 😉

[acm]

nectar collector wrote:

Luca M wrote:

Jimbob wrote:

I see that they’ve reclaimed the unexpected 40000 bonus points from my account. Should have spent them while I had them.

Has this happened to others that got the unexpected 40,000 points?

Yes, same here……sad face.

Yea, came here to check with others. I spoke with their digital rewards team, who explained they are migrating points, and that nothing has been subtracted. I’m not exactly sure what that means, and to be honest I can’t remember what my statement said before the yesterday’s deduction day (d-day).

[ZW]

TGLoyalty wrote:

Luca M wrote:

Jimbob wrote:

I see that they’ve reclaimed the unexpected 40000 bonus points from my account. Should have spent them while I had them.

Has this happened to others that got the unexpected 40,000 points?

look’s like this secret promotion was actually a mistake … had mine clawed back too

Mine too, “ Miscellaneous—Bonus -40,000”. I wonder if the balance could go negative if someone transferred them out.

[Mick S]

points_worrier wrote:

BuildBackBetter wrote:

Jimbob wrote:

I see that they’ve reclaimed the unexpected 40000 bonus points from my account. Should have spent them while I had them.

Looks like the bank has started reading JDB’s Mr X’s letters.

It is so easy to make that mistake 😉

same here, second year started a few weeks ago. They have removed the 2nd year anniversary bonus.

What is it with these organisations, where have the sensible people moved to. Drives me crazy