How long does it take for BA to pay the compensation owed?

[alexanderproton]

Hi all,

Due to a flight cancellation last minute in April (London to Athens), I applied and was granted compensation of 400 EUR per passenger by BA. It has been more than two months now and I have not received it. How long does it typically take to get it? Thanks!

[PeteM]

That sounds like a long time! They confirmed some duty of care money being owed to me on 15/Jun and it was in my account on 22/Jun. Would probably chase through your complaint file.

• This reply was modified 55 years, 4 months ago by .

[gustavo]

Same timeline as @PeteM for both of my claims one from March and one from May. Once confirmed it took around a week to reach my bank account.

[tazzy]

I applied mid March. Still waiting ….

[alexanderproton]

Thanks all.

[meta]

They are bound by UK261 to send the money within 7 days. You can charge interest on it now and I would request this from BA.