Maximise your Avios, air miles and hotel points

Forums Frequent flyer programs British Airways Club HHA – Avios Pooled but accounts not showing under Household

  • 64 posts

    Might be a weird BA IT glitch, but my wife’s account isn’t currently appearing as a HHA on my account. However when I check the household Avios balances on both accounts they are both the same so imply that the accounts are linked. Is this a known problem?

    11,192 posts

    Where are you looking? You won’t see your wife’s account details in your own account, but there should be a list of members in your account management section. As you said, you can see the combined avios total.

    105 posts

    I’m having exactly the same issue. I have the full 7 members in the HHA, plus the full 5 Family and Friends. In the new cr@p website it shows all 5 FFs, but only the first of the other 6 HHA members.
    The total Avios count is still correct.
    This means I cannot do full HHA maintenance – adding or deleting members, which is something I need to do. I suppose I’ll have to phone the BA(E)C people – oh God, I’d rather stick needles in my eyes!

    64 posts

    Good to know it’s not just me! Thanks

  • You must be logged in to reply to this topic.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.