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Forums Payment cards Barclaycard Avios Error using Barclaycard upgrade voucher

  • 14 posts

    Can anyone advise what I’m doing wrong:

    Click ‘Redeem’ on the voucher on the BAEC homepage, get taken to here:
    BA.com booking screen when clicking redeem on Barclays voucher.

    Note the cabin/class choice drop down is not-populated with any options.
    Only ‘Book with money upgrade with Avios is shown, and I need to select that to get the cabin class to populate, but that is not the type of booking I want to make.

    14 posts

    Anyone having this problem?

    1,226 posts

    No – works fine for me. Usual BA rules apply. Clear cookies, try a different browser, try incognito mode, try it on a different device.

    It’s a pain but invariably try one of these will fix it.

    Failing this you will need to call but do not let them charge you an offline booking fee.

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