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Trying to book rooms over the last couple of week using the app or webpage but ends in an error at the payment page. The only work around is to use a small amount of points and then use a credit card to “guarantee the room”.
Tried to ring the helpline on the app but the number doesn’t connect.
Anyone having the same issues?
Afraid not – have booked three rooms over the last week (including yesterday) and no such problems I’m afraid :/ tried the hotel direct?
Strange, a friend was trying to book at the same time and had the same error.
I’ll email the hotel.
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