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I’m slightly confused about the extent EC261 applies to my situation and a Google search takes me to plenty of compensation chasing websites.
Flying with BA to Venice 08/05. On 22/04 BA cancelled my 08:30 departure and rebooked us on the 06:45. A tad early but hardly a deal breaker. Then on 24/04 they cancelled the 12/05 16:05 inbound. No auto rebook or MMB option given so had to call CS and rebooked on the 13:50. Again, not a deal breaker but neither are what we wanted.
No reason given for either cancellation.
Do these changes constitute grounds for a valid claim?
TBA I’m more aggrieved by BA shifting a flight to Pula by two days in September than I am this but that’s another story.
BY my maths both cancellations were advised 14 days before the flights so no compensation is payable.
BY my maths both cancellations were advised 14 days before the flights so no compensation is payable.
Thanks Chris, I didn’t realise that was a criteria so that’s very helpful.
DJP31 I think you’ve been far too accommodating! 08.30am was bad enough, but given the time you’ll have to check in for it, accepting the 06.45am shows far, far too much dedication! Basically, on a weekend you’d never catch me flying that early, and you could have refused or changed completely the dates of your trip to later dates of your choice without any extra charge just due to that one change alone.
And no way would I have basically lost the last day of a 2-day-or-so trip, again given the time I would have to stop my trip and proceed to the airport for checkin on the day. I am sorry I would simply not have accepted this. So I think you’re being a very good sport indeed.
I can’t help thinking it looks like BA is trying to get more rotations out of their planes by these sorts of shifts of people’s itineraries we’re seeing. These are commercial reasons BA is cancelling loads of flights for, and of course in summer these changes will have a disproportionately large effect on a lot of passengers’ very short weekends away. I know @ChrisC will say I’m being miserable about BA and this would be fair comment. But I do not lose sight of the fact that BA is doing this to maintain their own efficiency and profits and as in this case, there is often no compensation for passengers.
BA is doing it to the best extent they can loading the “cost” (in terms of inconvenience and not just money) onto their passengers while they get away scot free in a lot of these cases. This is not helped by the inability to reach BA on the phone to discuss the alternatives you are entitled to, as getting through to BA has been close to impossible for many callers for quite some time now.
@Lady London you can be as miserable or happy about BA as you like. I’ve never expressed an opinion on you in that way so not sure why you would think I would think that of you.
But the somple answer to @DJP31 is that that compensation is not payable. I note you havn’t disagreed with that.
I never said they should be ecstatic about these changes eitherI just responded to the asked question!
DJP31 I think you’ve been far too accommodating! 08.30am was bad enough, but given the time you’ll have to check in for it, accepting the 06.45am shows far, far too much dedication! Basically, on a weekend you’d never catch me flying that early, and you could have refused or changed completely the dates of your trip to later dates of your choice without any extra charge just due to that one change alone.
@ladylondon early starts aren’t a problem and the upside is it gets us to Venice a bit earlier, so no real hardship. The inbound is only a couple of hours earlier and it’s a four nighter so I can live with that. It was more the cancellation of the flight without automatically putting me on the next closest or having a MMB option that annoyed me.
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