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Forums Payment cards Other payment cards Curve – have I missed something big?

  • 383 posts

    Prompted by a response to another thread…

    My Curve debit card expires end June and is therefore being replaced. Now having looked, I see it’s being replaced by a credit card.

    For me, this would be a disaster.

    Does anyone know if I can ask for my new card to be reissued as a debit card (as that’s what I have). I have never applied for a credit card after all (so I’m surprised they can issue one to me…).

    1,427 posts

    Did you ever use or click on Flex in the app? It seems users were being switched to credit cards havibg interacted with Flex. It all sounds very odd and not what users expected. In any event, the Curve rep on Reddit seems to be suggesting Curve will be moving everyone to credit cards with a credit card BIN. And that they hope to find a way to retain Fronted for credit card users before all are migrated. Probably working hard on it like how they got Amex back on board….

    383 posts

    No, been nowhere near Flex. Didn’t even know it existed until I read up on this last night. I may need to reach out to Curve’s excellent customer service and ask what’s going on…

    1,057 posts

    Let us know what the outcome is, @Swiss Jim. Thanks

    336 posts

    Wouldn’t be the first time Curve has been a bit loose with issuing higher-interchange plastic…

    141 posts

    I remember reading that their CEO said you can still request for a debit card as a replacement card. That was a couple of months ago. Good luck!

    383 posts

    Just reached out. Let’s see what they say (and how long it takes them to get back to me!).

    1,057 posts

    I find the quickest way to get a response is to email support@curve.com.

    24 posts

    Does anyone happen to know if premium bonds now trigger the high MC fee thing?

    29 posts

    Mine’s clearly a DEBIT card. Says so clearly on the hologram at the back.

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