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Wow. Unbelievable. The email starts off by mentioning change of benefits (not removal or replacement of AXA insurance)
Then waffles about cash-back rates..
Then switches format to a who/what/when/how format (only deliberately mentioning the when bit)
The removal of the gadget cover is a big loss IMO.
With one month’s notice I will be off out the door.What is most disappointing is their evasive tactic in email comms.
Ever shop at Amazon, or Sainsburys? Then you’d be a fool not to.
Anyone know where you can see (before signing up for metal) which retailers you can select for the 1% cback?
Anyone know where you can see (before signing up for metal) which retailers you can select for the 1% cback?
I think there is a help page, but am sure it is out of date if there is one! I am travelling at the moment but will post up the list of options I had available later on today, unless someone beats me!
Link to the new terms from the email:
These still mention cback on only 6 retailers for metal?
Correct. I also noticed tha. But for completeness sake I added it to the chat.
Anyone know where you can see (before signing up for metal) which retailers you can select for the 1% cback?
No point looking at it now, it’s well out of date and they are allegedly going to add more retailers in return for scrapping insurance. It includes such brilliantly solvent retailers as Wilko, Wyevale and Belgo…
If you really must: https://help.curve.com/1-cashback-retailers-rk1gJoBMh
Ever shop at Amazon, or Sainsburys? Then you’d be a fool not to.
Anyone know where you can see (before signing up for metal) which retailers you can select for the 1% cback?
I can’t see that either
Ever shop at Amazon, or Sainsburys? Then you’d be a fool not to
…unless you wish to pay with an Amex or in the case of Sainsbury’s, vouchers generated on Airtime Rewards where you get 4% cashback, in which case, you’d be a fool to use Curve.
Ditto to most of the other comments, not a good change, i was one of the initial investors but will be downgrading when my year ends in jan. I value the unlimited fx with the removal of the weekend fee for metal but more valuable was the travel insurance. I am wondering how big the so called survey was as the cashback is pretty worthelss, you have to be spending say 1k with the likes of sainsburys to get £10 back where i put most of my domestic spend on amex for the 241
Ever shop at Amazon, or Sainsburys? Then you’d be a fool not to.
Anyone know where you can see (before signing up for metal) which retailers you can select for the 1% cback?
I can’t see that either
Here you go. Scroll down to see the retailers…
https://www.curve.com/en-gb/legal/curve-rewards-and-cash/Ever shop at Amazon, or Sainsburys? Then you’d be a fool not to
…unless you wish to pay with an Amex or in the case of Sainsbury’s, vouchers generated on Airtime Rewards where you get 4% cashback, in which case, you’d be a fool to use Curve.
I almost exclusively pay for amazon purchases using my gift card stash brought when Virgin has a cashback offer at Morrison. Historically 10%, last time 7% off.
Anyone know where you can see (before signing up for metal) which retailers you can select for the 1% cback?
No point looking at it now, it’s well out of date and they are allegedly going to add more retailers in return for scrapping insurance. It includes such brilliantly solvent retailers as Wilko, Wyevale and Belgo…
If you really must: https://help.curve.com/1-cashback-retailers-rk1gJoBMh
If they offered 10% at say, 2 retailers on a Black subscription or 4 retailers on a Metal subscription, then I’d be very interested. 1% at 6 or 12 retailers…no thank you. Far too little reward and spread far too thinly.
Can an insurance provider (Curve) unilaterally cancel a policy mid-term because it is disinclined to honour the full term of the policy?
Does this fulfil the Financial Conduct Authority’s PRIN 2.1 principle 6, which states that “A firm must pay due regard to the interests of its customers and treat them fairly“?
Even if a contractual term allows such an early cancellation of the policy, would the term fall foul of Part 2 of the Consumer Rights Act 2015 concerning unfair terms?
As Martin Lewis often points out, you need travel insurance as soon as you book, not only at the time of travel itself. What if a Curve customer has travel booked in January 2024 and an insured event happens in December 2023 that prevents travel? Would the underwriter (AXA) pay out?
Can an insurance provider (Curve) unilaterally cancel a policy mid-term because it is disinclined to honour the full term of the policy?
Does this fulfil the Financial Conduct Authority’s PRIN 2.1 principle 6, which states that “A firm must pay due regard to the interests of its customers and treat them fairly“?
Even if a contractual term allows such an early cancellation of the policy, would the term fall foul of Part 2 of the Consumer Rights Act 2015 concerning unfair terms?
As Martin Lewis often points out, you need travel insurance as soon as you book, not only at the time of travel itself. What if a Curve customer has travel booked in January 2024 and an insured event happens in December 2023 that prevents travel? Would the underwriter (AXA) pay out?
The email alludes that any claims made before 1st Jan will be processed but none after. So you have a valid point. Many would have already prepaid their year fees upfront too. Complete disregard to customers 🤦♂️
Can an insurance provider (Curve) unilaterally cancel a policy mid-term because it is disinclined to honour the full term of the policy?
Does this fulfil the Financial Conduct Authority’s PRIN 2.1 principle 6, which states that “A firm must pay due regard to the interests of its customers and treat them fairly“?
Even if a contractual term allows such an early cancellation of the policy, would the term fall foul of Part 2 of the Consumer Rights Act 2015 concerning unfair terms?
As Martin Lewis often points out, you need travel insurance as soon as you book, not only at the time of travel itself. What if a Curve customer has travel booked in January 2024 and an insured event happens in December 2023 that prevents travel? Would the underwriter (AXA) pay out?
The email clearly says all events until 31st Dec will be covered and paid if claims are valid. They have given clear notice so that you can purchase travel insurance from another vendor.
If you request, they might provide a pro-rata refund, but obviously dont want to publicise it.
Dont see what is unfair here. People seem pampered by generous terms offered by Amex and expect to be treated like kids.Its hardly a secret that a lot of people travel in December. Giving them effectively two weeks to find suitable replacement cover is quite cunning behaviour. How many people did they survey? Just the design team who launched dashboard 2.0? 😂
Curve are not exactly saints themselves. Remember they wanted to take Amex to court after they pulled out from fronted, it was comical to see how they treated their strategic partners.I’ve just reupgraded recently and paid the £150 before the price increased, I’ve emailed them now.
Its hardly a secret that a lot of people travel in December. Giving them effectively two weeks to find suitable replacement cover is quite cunning behaviour. How many people did they survey? Just the design team who launched dashboard 2.0? 😂
Curve are not exactly saints themselves. Remember they wanted to take Amex to court after they pulled out from fronted, it was comical to see how they treated their strategic partners.I wonder how many people rely exclusively on Curve for their travel insurance? I doubt it’s very many. I also doubt the removal of the benefit and/or the timing are for reasons as “cunning” as you suggest. I seriously doubt it was planned or known about in September when they made the other changes. I would think there has been some disagreement with the underwriters, probably about price.
Ever shop at Amazon, or Sainsburys? Then you’d be a fool not to.
Anyone know where you can see (before signing up for metal) which retailers you can select for the 1% cback?
Here you go! (Looks to be the same as the ones I recently chose from when I refreshed my choices).
https://help.curve.com/1-cashback-retailers-rk1gJoBMhIts hardly a secret that a lot of people travel in December. Giving them effectively two weeks to find suitable replacement cover is quite cunning behaviour. How many people did they survey? Just the design team who launched dashboard 2.0? 😂
Curve are not exactly saints themselves. Remember they wanted to take Amex to court after they pulled out from fronted, it was comical to see how they treated their strategic partners.Just because they bungled some of the changes in the past, doesn’t mean the latest change is illegal.
Also a minor point, one would think travel in Dec is more likely to be domestic visiting family which may not be eligible for travel insurance (without a hotel booking). Whereas July august are likely to be peak travel relatively.I’m really late to this party
Good God man, late? We’ve all gone home with our party bags!
Just be mindful if on Black Legacy, the cash withdrawal limit is £500 per 30 rolling days, as I discovered this afternoon, when I was charged £2 for going £100 over.
Never really been sure of the limits / benefits on Black Legacy
For travel (and minimal MF) it’s great. I’m delighted it’s been left alone (for now).
So I’ve done our 2 x £3k fronted transactions this morning, repeat in 31 days!
So I’ve done our 2 x £3k fronted transactions this morning, repeat in 31 days!
Player 2 has curve metal as well?
Yes. We may ditch one depending on how much value we get out of 2 in the coming months.
So I’ve done our 2 x £3k fronted transactions this morning, repeat in 31 days!
I’m surprised you didn’t use 3k on 16 Nov when the curve fronted limit reset?
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