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Forums Payment cards Other payment cards Curve changes from November 10th

  • 13 posts

    Looks like quite a few downgrades to the plans from November 10th, including a £3k/m limit for fronted on Metal and a price increase.

    https://cdn.buttercms.com/fqe5hp7Tua08toluGYrw

    11,223 posts

    Well, that’s very annoying given that they’ve just charged my membership fee!

    1,427 posts

    Surely you get the fees schedule in force at the time of your renewal? And then this new schedule kicks in after your current 12 months.

    372 posts

    Hmmm…

    Looks like they’re removing the fee-free FX completely for Curve Standard?

    Not used it for foreign transactions while Chase offer 1% cashback but this product is starting to look as dead as a dodo!

    13 posts

    Surely you get the fees schedule in force at the time of your renewal? And then this new schedule kicks in after your current 12 months.

    This is what I was hoping but apparently not the case.

    I’ve recently paid £150 for metal. It’s not going to be worthwhile for me from November with the new structure, yet now I’m stuck with it.

    103 posts

    Surely you get the fees schedule in force at the time of your renewal? And then this new schedule kicks in after your current 12 months.

    This is what I was hoping but apparently not the case.

    I’ve recently paid £150 for metal. It’s not going to be worthwhile for me from November with the new structure, yet now I’m stuck with it.

    Surely if they changed their terms then they should be offering refunds for those affected?

    103 posts

    Looks like quite a few downgrades to the plans from November 10th, including a £3k/m limit for fronted on Metal and a price increase.

    https://cdn.buttercms.com/fqe5hp7Tua08toluGYrw

    I think this is most likely the end of Curve, now with the limit of £3k for metal fronted @ £17.99 it makes little sense to bother, most certainly will be closing my Metal account after this update!

    350 posts

    Curve Metal
    Cancellation Fee – £59.99
    Replacement Card Fee – £59.99 (first replacement free)

    !!!

    1,324 posts

    but this product is starting to look as dead as a dodo!

    Lol, it was always just a matter of time. Am surprised they only cut the limits given the cash they have been bleeding so far.

    350 posts

    Is anyone able to clarify the legality of these changes for existing Curve Metal subscribers?
    Is it really going to cost £59.99 to cancel for existing subscribers?

    103 posts

    Is anyone able to clarify the legality of these changes for existing Curve Metal subscribers?
    Is it really going to cost £59.99 to cancel for existing subscribers?

    I believe this is the case if you have held it less than 6 months, otherwise they can have a chargeback if they try that stunt!

    823 posts

    Even this cannot stop Curve bleeding money

    1,051 posts

    Hmmm…

    Looks like they’re removing the fee-free FX completely for Curve Standard?

    Not used it for foreign transactions while Chase offer 1% cashback but this product is starting to look as dead as a dodo!

    This literally kills the card for most users. The only use case I now have is to allow me to use Google Play with my Barclaycard, once BC sort themselves out the Curve will be redundant.

    93 posts

    Assume the new limits would come into force even if signing up to the 12m Metal package beforehand?

    372 posts

    Hmmm…

    Looks like they’re removing the fee-free FX completely for Curve Standard?

    Not used it for foreign transactions while Chase offer 1% cashback but this product is starting to look as dead as a dodo!

    This literally kills the card for most users. The only use case I now have is to allow me to use Google Play with my Barclaycard, once BC sort themselves out the Curve will be redundant.

    I find it easier just to pull the card out of my wallet, rather than swap from Amex to Curve for this in Google Pay!

    11,223 posts

    So maximise the benefits for Sep, Oct and 1-9 November then!

    1,059 posts

    …if they remain trading that long.

    954 posts

    This bit made me laugh, regarding support: “Support within working hours (but still better than your bank!)”

    1,071 posts

    It was fun while it lasted! £30k more to go until then. Will keep until it renews next year.

    372 posts

    This bit made me laugh, regarding support: “Support within working hours (but still better than your bank!)”

    Surely that’s blatent false advertising?

    285 posts

    If they change their terms and conditions, they can’t surely think they can not pro rata refund for free if people want to cancel.

    758 posts

    They didnt even communicate this to me

    Has their insurance offering reduced? It was all gadgets including laptops and mobile phones, then moved to mobile phones only? Never had to claim but it was useful to have

    edit: cant even download it https://www.curve.com/en-gb/terms-insurance-docs/

    758 posts

    It was fun while it lasted! £30k more to go until then. Will keep until it renews next year.

    does this still work with the VA?

    91 posts

    Carnage.
    I will be cancelling. With new limits on the Fronted I have zero reasons to keep the card.

    1,071 posts

    It was fun while it lasted! £30k more to go until then. Will keep until it renews next year.

    does this still work with the VA?

    Not for over one year – not that I have tried it lately.

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