Compensation for cancelled easyJet flight

[Nomad]

EasyJet cancelled our Geneva flights on the day when we were about to head to the airport. I decided to rebook the flights for a different date and it was pretty easy to do online.
I believe I’m due a compensation so I filed a form on their website. EasyJet meant to process it in 1 month but it’s been 7 weeks now and status is the same, I.e. “under review”.
Would appreciate advise from someone who dealt with this recently on best ways to proceed here

[ag]

They are fairly hopeless. You can call but they will not know very much.
For me they picked a random amount (around 1/4 of total claim) and after about 6 weeks replied and said my claim had been successful. Currently going through MCOL to get the rest refunded.