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Hello HFPers. Is anyone able to please find the code for my delayed flight in June? It was BA478 from LHR to IBZ on Sunday 18th June. The code is usually a four digit code like TECY or FCRY. I’ve tried looking on flyertalk but can’t find it. I found one before on flyertalk a day after my delayed flight (had been posted by someone called “corporate-wage-slave”).If these are indeed listed somewhere, and someone has access to find out for me, I’d be very grateful.
These codes are only available for a few days after the flight and BA has removed them from many publicly available sites. However, you absolutely don’t need any code to make a successful claim and even if you had a code from the time with a Y or otherwise indicating the flight might be eligible for compensation, it simply isn’t probative as the reasons will be analysed after the event.
You should just make your claim in the ordinary way and if it is rejected for what you believe to be incorrect reasons, escalate to CEDR or MCOL.
Thank you very much JDB. You are very helpful to people on this site I have noticed. HFP is lucky to have you here.
C-W-S isn’t a mere “someone” he’s a legend and probably knows more about BA systems than many people at BA does!
But @JDB says just put the claim in anyway.
Looking at the post by CWS on that day it may well be that your flight was affected by
“HADACAB (Heathrow Air Traffic Movement Demand and Capacity Balancing) influence, so BA instructed to reduce workload by a given percentage”
The thing is as your flight wasn’t listed on that day’s posting it might actually work in your favour as a last minute cancellation. That would make it more likely to be a tech issue.
As @JDB says you don’t need to know the code to put in a claim. It is up to BA to tell you whether they think the claim should be denied due to something outside of their control.
C-W-S isn’t a mere “someone” he’s a legend and probably knows more about BA systems than many people at BA does!
Very few people at BA know much about their systems. I trained on BABS/Travicom and fare construction many, many years ago but still know more than many call centre agents who are quite grateful when I can help them do relatively basic things on bookings without them having to ask or look it up and they have absolutely no understanding of fare construction. It’s bad because people should be better trained and it makes calls take much longer than necessary.
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