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This is today’s chat thread.
If you have specific questions about Avios, hotels or credit cards, please ask them in the appropriate forum and not here. This thread is a good place to post interesting deals you have spotted or your general thoughts on travel and all things miles and points. Thank you for contributing.
The BA twitter team don’t seem to think it is possible to use a companion voucher for Madrid to San Jose with the return Bogotá to London via Madrid. Is this just a case of bad training or have I missed something?
The BA twitter team don’t seem to think it is possible to use a companion voucher for Madrid to San Jose with the return Bogotá to London via Madrid. Is this just a case of bad training or have I missed something?
Re adding the return, @Hampshirehog was enquiring about adding the return MAD-LHR, on IB with Avios a few days ago, to check bags through, and it was possible, what was the reason for their decision?
The BA twitter team don’t seem to think it is possible to use a companion voucher for Madrid to San Jose with the return Bogotá to London via Madrid. Is this just a case of bad training or have I missed something?
Re adding the return, @Hampshirehog was enquiring about adding the return MAD-LHR, on IB with Avios a few days ago, to check bags through, and it was possible, what was the reason for their decision?
They told me they thought it had to be the same distance band and so are checking with the avios team – it is just a shame they cannot train their staff properly in the first place.
There’s been a thread recently that IB is now enforcing the terms in respect of open jaw bookings so they’re no longer possible at origin, although you might strike lucky and get an agent is who is still willing to do this. Otherwise the only option is to book a separate MAD-UK flight and collect and re-check bags. Reader @Ladyshopper seemed to have fallen foul of this new stance.
They told me they thought it had to be the same distance band and so are checking with the avios team – it is just a shame they cannot train their staff properly in the first place.[/quote]
@Hugog
I think that’s a bit unfair. BA/IAG is such a vast organisation it would be impossible for tel ops to be experts in everything.
I think “I’m not sure but will check with Avios team” is a reasonable answer
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