Changing an avios reward booking with BA (QR Flights)
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Hi
Have booked the following using avios through ba travelling business and first on QR , 2 people
LGW-DOH-HKG-DOH-LGW – all sectors business minus HKG-DOH Which is first . Redemption was 375k online for 2
CX now have seats on direct LHR-HKG Sector (which we would prefer) , if I call ba will they just change the first sector for £35 each or will they insist in a cancel and rebook . Worried that the return seats might not go back into availability as no seats are showing available if I make a new booking , then will be stuffed
Are BA ever be helpful and just amend existing booking without cancelling or
Advise please
This is definitely a cancel and rebook situation because this involves a change in carrier for part of it as well as a change from connecting flights to a direct one.
This isn’t about BA not being helpful but about ticketing rules that often BA have no control over.
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