Change UC Reward Flight – VS Asking For 50K More Points Plus £30pp Change Fee

[Kuestrian]

I booked a pair of return UC reward flights last year in a sale, and wanted to change the date of the outbound leg so rang Virgin who informed me the cost would be ~50K more points on top of the £30pp fee because of the reduced points of the flight.

Is this right? That’s effectively a cancel-and-rebook than a change, and given they’ve already stiffed me for £2K of carrier surcharges it seems might rich to demand an extra 50K points and an additional £60.

[Travel Strong]

Yes, that certainly is the norm / to be expected / as per the terms and conditions.

Exceptions would be if *virgin* changed it or cancelled it on you,

[BA Flyer IHG Stayer]

Voluntary changes always get repriced. Other airlines have the same policy. Same with hotels and shops etc etc

And yes it is effectively a cancel and rebook situation.

And you weren’t “stiffed” the fees and charges were visible to you from the get go.

[TGLoyalty]

Reward seats are only flexible in the sense they can be cancelled for a nominal fee in Virgins case that’s £35 per person.

Any change is pretty much always a cancel and rebook situation.

You booked in a sale and now there’s no sale on so if you want different flights you’ll need to cancel and book the new ones at whatever the new cost is.