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I have had an Air Canada domestic flight YVR-YYZ cancelled at the end of May. I’ve been re-booked automatically on a flight 4 hours earlier but don’t want to fly that early in the morning. There is a United code share flight close to my original flight time and I would prefer to be put on that. Do I have a right to choose or am I stuck with the earlier flight? The afternoon AC flight seems to have been permanently deleted from the summer schedule.
AC fly this route very frequently so something sounds a bit odd here – the UA flight will just be a codeshare on an AC flight anyway if it’s direct. Did you check the Air Canada website and see if there are any flights that run at a more preferable time?
This would come under the Canadian Regulations
https://otc-cta.gc.ca/eng/air-passenger-protection-regulations-highlights
But if your desired flight is an AC code share on the UA flight then I’d contact AC and ask to be moved onto it.
You don’t get to choose! In Canada the regs simply say:-
“The airline (large or small) must rebook you on its next available flight or on the flight of an airline with which it has a commercial agreement. The flight must depart within 48 hours after your original departure time.”
There is no reference to earlier departures as there is in the EU (but not UK) however, if you call Air Canada, some have reported they are quite helpful.
Having flown Air Canada I think that being cancelled and not having to use them is the best outcome you can hope for.
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