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we’re due to fly BA LHR to Munich this August. BA cancelled mid-afternoon flight and put us on 8pm departure flight. We’re travelling with twin 9 month olds, so new time far from ideal. There are plenty of flights on same route with other carriers (primarily Lufthansa) – can we ask them to book us onto one of those instead of accepting their time change?
BA do have an agreement with Lufthansa so it’s worth a go via phone. Have the flight number etc ready of the flight you want
Otherwise you do have right to reroute at the earliest (or convenient) opportunity so you could book yourself and then ask BA to pay. Make sure you do not take a refund in the meantime
- This reply was modified 55 years, 4 months ago by .
I just did this for a cancelled return leg from Frankfurt.
As it was an RFS booking, called exec line. Said I had a cancellation, and available BA options were too early and too late for me, and that I had found a similar timed flight on lufthansa. She went away to check if she was allowed to book it then came back and confirmed. All quite painless (ignoring the 2 previous calls that got cut off whilst on hold).BA do have an agreement with Lufthansa so it’s worth a go via phone. Have the flight number etc ready of the flight you want
Otherwise you do have right to reroute at the earliest (or convenient) opportunity so you could book yourself and then ask BA to pay. Make sure you do not take a refund in the meantime
Weird that you modified your quote so long ago…”This reply was modified 52 years, 6 months ago by .”
Weird that you modified your quote so long ago…”This reply was modified 52 years, 6 months ago by .”
Sam is a time traveller 😉
Just wanted to say thanks for the excellent advice, in this post and elsewhere in the forum. I had the exact same experience as elguiri it seems, and I now think I may have been lucky to have got it done just before the HAL announcement came out yesterday (will they still reroute passengers on the same day if they have to cap numbers..?). Many thanks as well to AJA and Lady London for their advice elsewhere, I learned a valuable point about EU/UK261 rights there.
My only query is (and I hope it’s not going to be tested), what happens if something goes wrong with the Lufthansa flight now, who is responsible then, BA or LH? I just hope I won’t need to find out..Now you’re booked on LH they are responsible.
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