BA thinks I missed outbound and cancelled inbound

[Ihar]

Ihar wrote:

Please, please, just ask BA to fix it and they will.

If only someone had said that earli…. Oh, wait! 😂 These things always take time, and sometimes you have to jump through more hoops than should be necessary. You have to give companies enough time to work through their own processes and systems, before escalating. I think that’s what some people on this thread have been trying to say.

I think what’s most important is that you are clear what you are asking for and why. The OP asking for both a refund of new flights AND denied boarding/refund for original flights (never going to fly) probably didn’t help route the request to the right place.

Be reasonable, kind and patient. The Universe will respond!