Amex Online Account/App – how to merge two logins

[Cranzle]

I have one login that lets me access a supplementary cardholder account, and another that gives me access to my cards as main cardholder.

What is the easiest way to get everything under one login?

[NorthernLass]

Have you tried removing the supp card from that account and adding it to your main one?

[Cranzle]

NorthernLass wrote:

Have you tried removing the supp card from that account and adding it to your main one?

I don’t see a remove card option in the App

[strickers]

Bottom right, account, remove a card. Then add it to the other account.

[Cranzle]

strickers wrote:

Bottom right, account, remove a card. Then add it to the other account.

Hmmm.

I only have the following options under the Account heading:

Activate and Add Card to Your Account
Manage Card PIN
Freeze or Unfreeze a Card
Replace a Card
Apple Pay

I will try the web interface.

[strickers]

Possibly because you only have one card in the app?

[brian]

My wife had one account with a main card and a supplementsry BAPP card and another with just a supplementsry platinum card.

Someone merged the two accounts within minutes over the phone yesterday.

[Cranzle]

strickers wrote:

Possibly because you only have one card in the app?

Yes, I only had one card in the app.
The card removal option was there when logging in via the internet, and then it was easy to add that card to the other login via the app.

Thanks all