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Looking for some advice please. My flight from Edinburgh to London was cancelled at around 10 days prior to departure. The replacement was due in 1.5 hours after my initial booking, so no compensation due. However, that flight was cancelled on the day of departure (30 mins after scheduled take off). Arrived into London 1 hour 40 mins later than the rebooked flight. But over 3 hours later than the flight I booked originally. Can anyone advise if any uk261 compensation is due? Thanks
I don’t believe any compensation is due. You accepted the new flight and at that point the original one is irrelevant for any further delays/cancellations.
If you were to apply the same logic where your new flight was 2h55mins later than your initial booking, and you had a 10mins delay on the new one, you wouldn’t claim any compensation either.
Thanks, I figured that would’ve been the likely position, just wanted to check.
Accepting a new flight doesn’t mean you give up your right to EU261.
The original booking is the reference, whatever new flights you accept in between.
Your are due compensation.
ah @maxdev is right, I somehow missed the fact that the cancellation was within 14 days – so ignore me!
Thanks both, so in your view that this would breach article 5? Due to the 2nd cancelled flight being cancelled with 7 days of travel and arriving over 2 hours late? I want to be clear as to what section of the regs it falls under before submitting the claim. Thanks in advance.
You’ll open a claim for your original flight.
When filling up the compensation form, you’ll be ask for the original flight as well as the flight you’ve actually flown. That’s how they are going to calculate the delay and give you a compensation.
If you arrive more than 3h of your original booking, then you are due compensation.The rebooked flight that was cancelled in between will be ignored and you won’t be able to claim anything for it.
You’ll open a claim for your original flight.
When filling up the compensation form, you’ll be ask for the original flight as well as the flight you’ve actually flown. That’s how they are going to calculate the delay and give you a compensation.
If you arrive more than 3h of your original booking, then you are due compensation.The rebooked flight that was cancelled in between will be ignored and you won’t be able to claim anything for it.
Thanks maxdev
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