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British Airways changes its boarding groups

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How does British Airways board its aircraft? Let’s take a look at the different boarding groups used.

First introduced in 2017, the British Airways boarding process involves ranking passengers based on status and cabin class.

Those with higher status or those travelling in premium classes board first; those with lower status or travelling in economy board later.

British Airways changes its boarding groups

The idea was to avoid the scrum of people hovering around the gate and streamline the process to make it more relaxing for everyone involved. That doesn’t always work, of course; often there are not enough seats at the gate to accomodate all passengers, leading to overcrowding regardless. It does at least mean that BA’s higher-value passengers get priority.

Not sure what group you are? Your group number should be printed in big letters on your boarding pass.

British Airways has recently changed the boarding process

British Airways recently brought in some changes which are designed to speed up boarding in Economy.

It was decided that ten boarding groups was too many. Who could have guessed?!

Groups 7-9 have been removed from long haul boarding and groups 6-9 have been removed from short haul boarding.

Economy passengers will now be split into Groups 4, 5 and 6 on long haul and Groups 4 and 5 on short haul.

These are set by seat row. Group 4 comprises the REAR part of the Economy cabin and Group 5 (and Group 6 on long haul) comprise the front part.

The idea is that Group 4 passengers can immediately access their seats at the back of the aircraft without being blocked by passengers sitting in rows nearer the front.

How does British Airways boarding now work?

BA treats boarding groups for short haul and long haul groups differently, further adding to the confusion, so we thought it was worth taking a look at the process.

Things get even more confusing when you consider ‘pre-boarding’ for customers who need assistance or have very young children, effectively increasing the number of groups even further.

How do British Airways boarding groups work?

British Airways short haul boarding groups

Anyone in Groups 0 to 3 is considered to be in a ‘Priority Group’. Here is how British Airways arranges its boarding:

Pre-boarding

Families with children under two years old or in pushchairs are invited to board first. They should arrive 50 minutes before departure so that pushchairs can be stored in the hold.

Escorted passengers with mobility assistance will also be pre-boarded.

Priority Group 0

Priority Group 1

  • Club Europe passengers (short-haul business class)
  • BA Executive Club Gold members
  • oneworld Emerald members

Priority Group 2

  • BA Executive Club Silver members
  • oneworld Sapphire members

Priority Group 3

  • BA Executive Club Bronze members
  • oneworld Ruby members
  • AerClub Silver, Platinum and Concierge members

Group 4

  • Euro Traveller (economy) passengers sitting in the rear of the cabin

Group 5

  • Euro Traveller (economy) passengers sitting in the front of the cabin

A quick note on hand baggage and boarding groups

On full short-haul flights, British Airways may insist that anyone travelling in Group 4 or Group 5 hands over wheely cases at the gate to be placed in the hold. This has become increasingly common.

How do British Airways boarding groups work?

British Airways long haul boarding groups

Anyone in Groups 1 to 3 is considered to be in a ‘Priority Group’. Here is how British Airways arranges boarding:

Pre-boarding

Families with children under two years old or with pushchairs are invited to board first. They should arrive 50 minutes before departure so that pushchairs can be stored in the hold.

Escorted passengers with mobility assistance will also be pre-boarded.

Priority Group 0

Priority Group 1

  • First passengers
  • BA Executive Club Gold members
  • oneworld Emerald members

Priority Group 2

  • Club World (business class) passengers
  • BA Executive Club Silver members
  • oneworld Sapphire members

Priority Group 3

  • World Traveller Plus (premium economy) passengers
  • BA Executive Club Bronze members
  • oneworld Ruby members
  • AerClub Silver, Platinum and Concierge members

Groups 4 to 6

  • World Traveller (economy) passengers

Groups 4 to 6 are arranged according to seat row. Group 4 is for passengers at the rear of the cabin whilst Group 6 is for those sitting in the first few rows.

Boarding with friends and family

If you’re travelling with your partner, friends or family, you may find that you all have different group numbers.

As per the BA website, you will be able to board together:

“It is possible that customers travelling together may receive different group numbers. In this case, please make your way to the gate where you will be able to board together.”

I often board in Group 1 with friends or family even though they have a lower group number on their boarding pass. Simply indicate to the gate staff that you are boarding together and it should be no problem.

Find out more

British Airways has a dedicated page on its website which explains the boarding process and which you can find here.

Comments (104)

  • Jmac says:

    It was a better experience before with dedicated lanes. If travelling in Club world you don’t really want to join the back of the economy queue…

  • Qrfan says:

    Children under two is absolutely not my practical experience. We are actively invited to join pre boarding with twins that are now 3.5. Anything under school age is fair play from what I can tell.

    • John G says:

      As someone who travels with a 4 year old, I don’t understand why anyone would want to spend longer in their seat than they have to. I see it when you have a baby and bringing the kitchen sink with you but no reason for older pre-schoolers to pre-board.

    • Sarah says:

      I’ve seen families with15 year olds boarding with the kids group, there’s absolutely no enforcement of the under 2’s, and generally they just say young children so who actually knows what that’s meant to cover

      • David P says:

        Last year on our way to NBO we were told priority boarding was for under-5s only so we waited in a queue at LHR. But on the way back, we were invited to board with a 6-year old in tow even though they were calling out under-5s only.

        On our way to BGI over Feb half term, we were waved to the front of the queue by gate staff at LHR and the Group 0 passengers patiently waiting to go through the gate were told to hold back – they seemed to take it in good grace but we didn’t need to be prioritised. And at BGI on the return, we had to wait for our group number. It’s just so inconsistent, and that’s the infuriating thing.

  • Tony says:

    Another BA shambles dreamt up by the usual youngster work experience kid.
    The end of Gold Guest List priority….premium passengers dumped.
    Will the staff be trained in the new procedures? No, of course not!!

    • Barrel for Scraping says:

      GGL group 0 still remains or did you mean something else?

    • Devin says:

      The system is exactly the same as it is now. At present each economy boarding group represents 5 rows, hence why you won’t get groups 4 and 5 on an A319. The groups have been rationalised so that group 4 is everyone beyond row 18 and group 5 is everyone in front.

      Having 10 groups on an aircraft with only 135 passengers is a bit OTT don’t you think?

  • BA Flyer IHG Stayer says:

    This is useless without any proper enforcement of the groups by gate staff.

  • John says:

    Was in F recently at an outpost. Boarding was a utter mess

  • Andrew J says:

    I can’t remember the last time that short haul boarding wasn’t announced for groups 1,2 and 3 all together.

    • CJD says:

      On a short haul trip recently group 1 was called first at Glasgow and twice at London City.

      • ClubSmed says:

        I fly the Glasgow/London route twice a month return (so 4x flights a month on this route) and I have to say that it is VERY rare that they don’t call groups 1,2 & 3 separately.
        How often they turn people away that aren’t in the group called is another matter…

  • Robert says:

    Surely the key value in boarding early on Club Europe is to guarantee overhead luggage space somewhere near your own seat?

  • Rich says:

    The change makes perfect sense. If you are sensitive about such things, how valued must being in group 9 make you feel?

    In fact the whole process itself makes sense in theory – but it is inconsistently administered across the operation.

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