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Help us out: your experiences of using two frequent flyer numbers with the same booking

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We have had a LOT of emails, article comments and forum posts in recent weeks from readers who are trying to juggle two frequent flyer accounts on the same booking.

It’s not easy, and to add to the complexity there are two totally opposite reasons why you may want to do it.

We’d like your input if you have been in this situation recently.

using two frequent flyer numbers with the same booking

Here are the two scenarios you could be in:

Scenario 1

You want to earn Avios in British Airways Executive Club whilst using another oneworld frequent flyer programme where you have status for lounge access, free seat selection etc.

Most likely to apply to: people who got Royal Jordanian elite status via the ongoing hotel status match and want free seat selection etc whilst still earning Avios.

Your problem: you need to have your non-BA frequent flyer number in your booking to get free seat selection, but need to change it over at some point to your BA number in order to earn Avios – whilst still trying to get lounge access, fast track security, use of business class check-in desks etc from your non-BA status card.

Scenario 2

You want to earn status tier points in another oneworld frequent flyer programme whilst using your existing British Airways Executive Club elite card for lounge access, free seat selection etc.

Most likely to apply to: current BA status holders who cannot retain their status from 1st April in British Airways Club and are moving to another oneworld frequent flyer scheme where it is easier to earn status (probably Iberia, Royal Jordanian, Malaysia)

Your problem: you need to have your BA frequent flyer number in your booking to get free seat selection via your current status but need to change it over to your non-BA number to earn status credit with your replacement programme – whilst still trying to get lounge access, fast track security, use of business class check-in desks etc on the back of your BA status.

using two frequent flyer numbers with the same booking

In theory this shouldn’t be a problem, but it is

When Amadeus (the back-end ticketing system used by most airlines) was designed, they DID think that this could be an issue.

Your BA flight ticket data contains two fields, which by default are filled with the same number which you added when booking or via Manage My Booking:

  • FQTV: the frequent flyer number you want to use to earn miles
  • FQTS: the frequent flyer number you want to use for claiming status benefits

The problem is that your chance of finding a check-in or call centre agent who knows about FQTV and FQTS, yet alone knows how to amend your data correctly, is low.

I think that Singapore Airlines is the only carrier which allows you to enter two frequent flyer numbers for bookings.

How have you got around this?

Whilst Scenario 2 will be the most common after 1st April, as many readers start trying to earn status in a different oneworld frequent flyer programme, there are currently a lot of readers in Scenario 1 thanks to the Royal Jordanian status match.

If you’re in Scenario 1:

For people in Scenario 1, I have been saying that – at least for short haul flights – you should forget about earning Avios. Put your Royal Jordanian number in your BA booking from the start and keep it there. It will save you a lot of trouble trying to swap numbers over, and the relatively small number of Avios you will forfeit isn’t worth worrying about. You will be earning Royal Jordanian miles instead which can be redeemed on BA.

using two frequent flyer numbers with the same booking

Of course, if you are on a long haul flight then you might want your Avios. At what point do you swap your frequent flyer number for the BA one? After check in? Whilst in the lounge? Could you use fast track security or priority boarding by showing your Royal Jordanian card on your phone whilst having the BA number on your boarding pass?

Let us know in the comments.

If you’re in Scenario 2:

This is a bit trickier. You should be able to get into a BA lounge by showing your BA Gold or Silver membership card on your phone, even if your ‘no status’ Iberia / Royal Jordanian / Malaysia etc number is in your booking.

Can you get away with this at fast track security though? Or when trying to get priority boarding? Do you keep your BA number in your account until the last minute and call BA to swap it from the lounge?

Again, let us know in the comments.

How to change the frequent flyer number in your booking

This is as good a place as any to cover this. Most airlines, including BA, disable the Amadeus functionality which allows you to change your frequent flyer number via Manage My Booking. One that doesn’t is Royal Air Maroc.

You can go on the Royal Air Maroc website and pull up a BA flight booking using the 6-character booking reference. One of the options allows you to change the frequent flyer number.

Thank you for your contributions

We look forward to hearing about your experiences of swapping frequent flyer numbers in the comments. We will run a fresh article next week summarising your feedback.

Comments (136)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Paul says:

    I came here to remark “well, this is probably the most niche HFP article ever” and find instead every day’s a school day. 🙂

  • Emilie says:

    We booked a BA holiday to the US leaving next week. I joined RJ Silver Jay and phoned up BA yesterday to enter my FF number so it is ready for me to make seat selection today. The BA rep didn’t seem to know too much about the intricacies involved but said that I should keep the RJ status there until my holiday was completed and then change it back to my BA EC number within 48 hours of completing the trip in order to earn the Avios points on my BA card.
    Having read one of the comments above it looks as though I need to have my BA EC number on each leg of the journey to earn the points. I read somewhere else that changing out of the RJ status could potentially lose my seat selections. I certainly do not want to revert to BA EC after the first leg of the journey to then lose the seat selection for the return journey which is a few days later. Any advice on this would be greatly appreciated. Thanks for raising this very timely topic Rob.

    • Mark says:

      You don’t need status to retain a seat selection, only to select the seats in the first place. I’ve had status with another One World airline before and switched the FF number to my BA account before travelling (having used the status for seat selection, travelling in CW so had the other benefits anyway) without issue. I do recall having a problem last time in switching it back to the other airline (bronze equivalent status) to select seats at T-7 for the return flight after the outbound had been flown. That was 3 years ago though, and I can’t remember which site I was using at the time to change the status.

      • cc-not-bcc says:

        I once booked seats at Qatar (for free) while I was BA silver… then a couple of months later, when I lost status and moved bronze, Qatar removed my seat selection.

        • jjoohhnn says:

          Was there another change that happened at the time? Like type of aircraft change?

      • JDB says:

        You do need the relevant status to stay in your booking until the check-in day in case your seating is changed following an aircraft swap or human/automated rejigging of the seating plan.

  • Richie says:

    Does a printed boarding card of any airline show both FQTV and FQTS FF numbers when they are different?

  • John says:

    I am glad that I currently have no status and am not chasing any status as all this faff would reduce my enjoyment of travel.

    When I was BA Gold I did have to do this a few times –
    1) on QF flights it was pointless crediting them to BA as they earn far less than in QFF. Was able to add BA number to select seats and then change it back to QFF before checking in – showing the physical BA Gold card worked for everything else
    2) had Asia miles so CX number was in the booking – don’t recall any issues with seat selection and showing physical BA card was sufficient for everything else

  • BBbetter says:

    RAM must be wondering why the heavy traffic to their website doesn’t translate to sales.
    Surely it’s a matter of time before this loophole is plugged?

    • Rob says:

      Unless it is being charged each time someone accesses Amadeus (which is possible) it may be happy with the attention.

  • Duck Ling says:

    BA Gold Card holder flying LHR-GLA-LHR. Wanting to credit to RJ.

    LHR-GLA – checked in via the BA app (HBO) used BA Gold BP to go through First Wing to F lounge, approached customer service desk in lounge, asked to switch to RJ frequent flyer. No issue, switched FF number, printed new paper BP with RJ FF number on it, used BA digital BP to board. **NOTE** this flight two weeks ago has not credited to RJ yet and I have completed a retro claim.

    GLA-LHR – Checked in via APP (HBO), approached handling agent staff at check in desk to change account credited to to RJ. Done, new BP printed. Used BA digital BP to board. Flight credited to RJ within a few days.

  • Gary Stewart says:

    I’ve done this at least 8 times now this year since I had the gold with RJ. I put in my FJ number, which gets me priority, free seat selection on BA flights and while I’m in the lounges, I ask them to change my RJ gold number to now show my BA number on my booking which they have done each time, without any issues at all. Although they give me a new printed boarding card at the time, I stick to my boarding pass on my mobile, which has always worked and I’ve had no issue at all. The lounges which have changed my loyalty number are GLA, EDI & LHR.

  • tootsci says:

    I have RJ GS via hotel status match back in August, and was initially going to make a push for BA Silver until The Change. So had swapped FFN via RAM to RJ just to book my seat and then switched back again to my BA FFN for the Avios/TP. No problem getting into the BA lounge at LGW by showing my RJ pass in my Apple wallet. However, the member of staff at fast track beforehand was very firm that they’d let me through without the RJ number on my boarding pass this time but it would need to be there in the future, just showing my card wasn’t sufficient.

    Since The Change I have decided not to bother with BA, but to try to keep my RJ status so no need for the FFN to-ing and fro-ing

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