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Help us out: your experiences of using two frequent flyer numbers with the same booking

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We have had a LOT of emails, article comments and forum posts in recent weeks from readers who are trying to juggle two frequent flyer accounts on the same booking.

It’s not easy, and to add to the complexity there are two totally opposite reasons why you may want to do it.

We’d like your input if you have been in this situation recently.

using two frequent flyer numbers with the same booking

Here are the two scenarios you could be in:

Scenario 1

You want to earn Avios in British Airways Executive Club whilst using another oneworld frequent flyer programme where you have status for lounge access, free seat selection etc.

Most likely to apply to: people who got Royal Jordanian elite status via the ongoing hotel status match and want free seat selection etc whilst still earning Avios.

Your problem: you need to have your non-BA frequent flyer number in your booking to get free seat selection, but need to change it over at some point to your BA number in order to earn Avios – whilst still trying to get lounge access, fast track security, use of business class check-in desks etc from your non-BA status card.

Scenario 2

You want to earn status tier points in another oneworld frequent flyer programme whilst using your existing British Airways Executive Club elite card for lounge access, free seat selection etc.

Most likely to apply to: current BA status holders who cannot retain their status from 1st April in British Airways Club and are moving to another oneworld frequent flyer scheme where it is easier to earn status (probably Iberia, Royal Jordanian, Malaysia)

Your problem: you need to have your BA frequent flyer number in your booking to get free seat selection via your current status but need to change it over to your non-BA number to earn status credit with your replacement programme – whilst still trying to get lounge access, fast track security, use of business class check-in desks etc on the back of your BA status.

using two frequent flyer numbers with the same booking

In theory this shouldn’t be a problem, but it is

When Amadeus (the back-end ticketing system used by most airlines) was designed, they DID think that this could be an issue.

Your BA flight ticket data contains two fields, which by default are filled with the same number which you added when booking or via Manage My Booking:

  • FQTV: the frequent flyer number you want to use to earn miles
  • FQTS: the frequent flyer number you want to use for claiming status benefits

The problem is that your chance of finding a check-in or call centre agent who knows about FQTV and FQTS, yet alone knows how to amend your data correctly, is low.

I think that Singapore Airlines is the only carrier which allows you to enter two frequent flyer numbers for bookings.

How have you got around this?

Whilst Scenario 2 will be the most common after 1st April, as many readers start trying to earn status in a different oneworld frequent flyer programme, there are currently a lot of readers in Scenario 1 thanks to the Royal Jordanian status match.

If you’re in Scenario 1:

For people in Scenario 1, I have been saying that – at least for short haul flights – you should forget about earning Avios. Put your Royal Jordanian number in your BA booking from the start and keep it there. It will save you a lot of trouble trying to swap numbers over, and the relatively small number of Avios you will forfeit isn’t worth worrying about. You will be earning Royal Jordanian miles instead which can be redeemed on BA.

using two frequent flyer numbers with the same booking

Of course, if you are on a long haul flight then you might want your Avios. At what point do you swap your frequent flyer number for the BA one? After check in? Whilst in the lounge? Could you use fast track security or priority boarding by showing your Royal Jordanian card on your phone whilst having the BA number on your boarding pass?

Let us know in the comments.

If you’re in Scenario 2:

This is a bit trickier. You should be able to get into a BA lounge by showing your BA Gold or Silver membership card on your phone, even if your ‘no status’ Iberia / Royal Jordanian / Malaysia etc number is in your booking.

Can you get away with this at fast track security though? Or when trying to get priority boarding? Do you keep your BA number in your account until the last minute and call BA to swap it from the lounge?

Again, let us know in the comments.

How to change the frequent flyer number in your booking

This is as good a place as any to cover this. Most airlines, including BA, disable the Amadeus functionality which allows you to change your frequent flyer number via Manage My Booking. One that doesn’t is Royal Air Maroc.

You can go on the Royal Air Maroc website and pull up a BA flight booking using the 6-character booking reference. One of the options allows you to change the frequent flyer number.

Thank you for your contributions

We look forward to hearing about your experiences of swapping frequent flyer numbers in the comments. We will run a fresh article next week summarising your feedback.

Comments (136)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Jason says:

    The option to change on Air Maroc was greyed out for me in Feb. I couldn’t change it.
    Original booking was BA.

  • Fred says:

    Hi Scenario 1 here. I enter my RJ Golden Sparrow account in the booking at time of booking to get the Free seat selection, extra luggage etc, lounge etc

    Then I used to change to BAEC thru the RAM website when in lounge with a boarding pass downloaded (usually PDF so it wouldn’t update) . Always worked fine and Avios/TP credited OK to BAEC.

    Two issues:
    – I would often forget to change the number when in lounge, got distracted etc.
    – I’ve actually now concluded (in light of the BAEC changes) that the RJ scheme is far superior so not going to change it anymore to gain Avios. I’m aiming for my Golden Sparrow renewal in August! For anyone who flys mainly BA/IB Shorthaul, absolute no brainer.

    Second Lumma’s request please. An article on how to use RJ points would be great!

    • Zain says:

      Think RJs redemptions are a lot worse than BA’s so just curious why you’ve decided to stick with them

      • Lumma says:

        I’d guess that it’s because it’s easy to get status via segments with RJ. Even with status with RJ, l still think more redemptions will come via BA (avios from credit cards and nectar) but would be good to know how to use up the RJ points from cash tickets

        • Fred says:

          Yes exactly. In an ideal world, I’d take the “Miles” into my BAEC as Avios as they are much easier to use and the “Tier Points/Segment” to my RJ account to get status. But obviously that can’t happen!

          RJs requirememt to get 26 segments for Silver equivalent is very achievable with 1-2 SH Europe flights per month.

          Whilst the Avios from these would be great, ultimately can easily be replaced through Credit Card accrual etc.

          Only risk with this of course is that RJ tighten their scheme.

          • JR says:

            Hey Fred – have you had problems using your RJ status in the US in order to gain lounge entry on domestic itineraries? I’m keen to switch to RJ, but have read in the forum some people have had problems with American and Alaska recognizing the status…

  • R says:

    Anyone with experiences with VS / FlyingBlue?

  • MORRIS says:

    I encountered some difficulty at the Amsterdam OneWorld Lounge this week, as a BA Silver arriving on BA and transferring there to Qatar. I showed the lounge attendant my BA boarding pass to prove my silver status, but he simply could not understand and insisted it was not an arrivals lounge. He finally made a long phone call to Qatar who authorised my use of the lounge.

    • John says:

      You should have shown your BA Silver card (available in the BA app)

      • MORRIS says:

        I don’t know what I’m missing here but you’re probably right. I thought a BA boarding pass clearly indicating my silver status, together with a flight confirmation of my connection with QR, in Business class, would have done the job. I’d have shown a QR outbound boarding pass if I’d had one but this was only available when the boarding gate opened.

    • John33 says:

      I am surprised they let you in at all. You were trying to enter a lounge in AMS with a boarding pass for a flight that departs from LHR.

      • MORRIS says:

        The guy running the desk really didn’t want to, but QR on the phone persuaded him to take mercy on me, as I had a 4 hour layover before my QR flight.

  • Jay says:

    Qatar is really good at this, I’ve been able to use my status as BA silver on Qatar flights but have the points go to QR privilege club to trigger the Accor status match. I tried changing the frequent flier number at the gate and the agent explained it, added both numbers as if I should have known it was a thing. Super helpful.

    I’ve had the opposite with BA where I’ve entered my QR number, it’s printed on the boarding pass, but because I added the booking to the app somehow in the background the points ended up going to BA and it has been painful trying to get them removed and re-credited to Qatar whose number appeared on the boarding pass in the first place.

  • KARTIK says:

    Hi Rob I have just recently faced issue number 2. I am BA Silver and with a young family I can’t travel enough to keep up status post BAEC changes. So on reading various HFP articles and comments, I signed up for Finnair.

    On LHR to BOM return I would earn approx double the Avios on Finnair than BA despite having no status.

    I used BA number on booking to get free seats, priority checkin, fast track and lounge. At T5 lounge in B gates I asked if they could change the FF number to Finnair and she did it for me.

    3 days later the Avios and TP for the outbound credited to BAEC. On Finnair app the booking was now showing just the return leg.

    On my return the boarding pass at the airport somehow automatically reverted back to the BAEC number and they were not willing at Mumbai to change the FF number.

    I am now stuck with TPs which won’t help me and a lower amount of Avios. Any guidance on how they could still be swapped to Finnair would be helpful or what I should do differently next time.

    My Silver status expires in November 2025. This is due to a paternity extension.

    • JR says:

      With BA lounges the best course of action is to ask them to delete all the FF numbers, and save and close down the booking. The open the booking on BA.com which should then let you add a FF#. This is because there are 2 frequent flier fields (as explained in the article) and some agents get confused or input the values incorrectly leading to points going to the wrong account. Thus the most straight forward (idiot proof) way is to delete everything and input the number you want.

      • KARTIK says:

        Ok thanks for the advice for next time. What would you suggest for this trip that’s already done and credited to BA? Leave it or ask BA to remove and then ask Finnair to add?

  • Nick says:

    Scenario 1 here. Had Finnair status and added the FF# at the time of booking. At the airport gate, the agent was happy to (and very quickly) updated it to my BA FF# and reprinted the boarding card with a new (lower) boarding group, and the points posted successfully (pre-BAEC changes!)

  • Jon says:

    Finnair’s web site allows addition of multiple frequent flyer numbers on a OneWorld booking (not just Finnair’s own). But it’s not clear which number gets used for what (miles accrual versus benefits etc). My assumption is that the most-recently added number is the accruing one, but I’m not totally sure of that.

    I’ve had a few cases where adding two numbers here has resulted in neither crediting until after manual intervention on chasing up, even after ensuring the correct one is on the boarding pass at check-in.

    Also, while I’ve found this a useful way to get the status-holding FFP onto bookings where the operating/ticketing carrier wouldn’t let me change it (which seems to be getting more common? Especially on redemptions), I’ve found it can also result in the booking no longer being managable via the operating airline’s app/website (that was before whatever recent change OneWorld/Amadeus did that has made a permanent feature of not being able to manage one airline’s booking via another airline’s MMB 🤦‍♂️).

    Of course, none of this really mattered before they started charging for seat selection… 😉

    • Niall says:

      I believe Finnair’s website stopped letting you manage non Finnair bookings some time ago.

      • BA Flyer IHG Stayer says:

        It did – within days of the RJ buy status offer starting!

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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