Norse Atlantic launches Bangkok flights from Gatwick – but drops Miami route

This article is closed to new comments. Feel free to ask your question in the HfP forums.

• BBbetter says:

  22 Feb22 February 09:37

  What happens if Norse cancel the flights? If you book Norse premium, will they put you in BA PY?

  • JDB says:

    22 Feb22 February 09:49

    No, they will issue a refund (unless the flight cancellation is as a result of bankruptcy) and leave the passenger to sort it out.

    • Richie says:

      22 Feb22 February 09:58

      That sounds a bit naughty.

      • JDB says:

        22 Feb22 February 10:09

        Yes, but norsemal and fairly effective.

    • NFH says:

      22 Feb22 February 10:52

      Reimbursement under Article 8(1)(a) of EU261 is the least attractive option except in the unusual scenario where replacement flights have become cheaper. It’s nearly always better to take re-routing under Article 8(1)(b)/(c) of EU261 whereby the cancelling airline has to pay for considerably more expensive flights on another airline.

      • JDB says:

        22 Feb22 February 11:34

        Yes, but what are you going to do if Norse refuses to reroute you? They don’t offer ADR and most people actually either don’t want to litigate or have the skills/confidence to issue and manage a claim. There are plenty of rules but their practical enforcement is a different matter vs some defendants.

        • BJ says:

          22 Feb22 February 12:12

          The only surprise in these comments is that people seem to be expecting something better
          Of Norse yet they are fully aware that even supposedly 5* carriers with very expensive fare don’t even play ball by the rules.

  • Throwawayname says:

    22 Feb22 February 10:19

    You have the right under 261 to be rebooked under ‘comparable transport conditions’. The risk is having to sue them in order to enforce the right, but I don’t see how they could get away without covering passenger losses.

    • Richie says:

      22 Feb22 February 11:16

      Where would you sue Norse?

    • JDB says:

      22 Feb22 February 11:39

      It takes a long time for a claim to trundle through the courts and in this case, the airline might go bust by the time you get a judgment which of course then might not get paid.

      If the case actually does get to a hearing (usually only on the papers for aviation cases these days) you will most likely win although you can’t be sure of how much you will win. Any replacement tickets still need to meet the three CJEU tests.

      • Throwawayname says:

        22 Feb22 February 15:09

        You will be fine as long as you can pay with a UK credit card.

        • JDB says:

          22 Feb22 February 15:58

          You’ll be fine for getting a refund if the airline went bust, but not additional rerouting costs.

        • Alex G says:

          22 Feb22 February 16:17

          I agree. S75 makes the credit card company jointly liable with Norsk for fulfilment of the contract, which is to transport you from A to B in premium economy.

• Terry says:

  22 Feb22 February 10:04

  When I look at the prices , they have upped the hand luggage to 15kgs from 10kg in Premium

• NFH says:

  22 Feb22 February 10:10

  I see that Norse’s cabin baggage allowance is the maximum IATA size – 56 x 45 x 25 cm, the same as British Airways. 10kg is not realistic for such a full size. Mine is usually around 15kg, and British Airways allows 23kg. Does Norse enforce this unrealistic 10kg weight allowance?

  • Novice says:

    22 Feb22 February 10:18

    Seriously? I go far off places for 14+ days and I have always taken a cabin luggage case and usually my entire 4/5 pants/shorts, 7 tops, toiletries, electrical gadgets etc all are 8 kg max

    • NFH says:

      22 Feb22 February 10:25

      You’re seriously saying that a fully-packed 56 x 45 x 25 cm case is only 8kg? That’s implausible.

      • Nico says:

        22 Feb22 February 11:04

        Seems very light, I am always surprised how heavy things are when I use a scale.

      • Lou says:

        22 Feb22 February 11:44

        My fully laden 56x45x25 Samsonite spinner is rarely over 8k. What are you putting in your hand luggage? Lead weights?

      • Niall says:

        22 Feb22 February 16:27

        It depends on your cabin bag also. A 4 wheel metal Rimowa can be close to 5kg empty. Other light 4 wheel ones or 2 wheel better will be 2kg. A normally packed light/normal cabin bag is likely to be 10kg or less for most people. Of course this is assuming you have a personal item too as if you start adding laptops etc the weight could increase.

    • JDB says:

      22 Feb22 February 11:43

      Try telling my wife that! Although to be fair mine wouldn’t be much less. We went to Paris for three nights this week and each had rather more weight of check in luggage.

    • BJ says:

      22 Feb22 February 12:19

      Yes, amazing what you can get in them, I haven’t checked a bag of over 20 years now I believe. Feels great every time you walk straight through bag reclaim, use stairs or escalators, metros etc.

    • Matarredonda says:

      22 Feb22 February 12:33

      Agree. If you plan 10 kg is more than enough.
      People who travel ‘heavy’ are nuts and have no idea how to be ‘light’. Only ever take 3 pairs spare pants even for a month as easy to wash & go@

  • John says:

    22 Feb22 February 11:53

    BA is pretty much the only airline in the world that allows 23kg (actually 46kg if you want to transport a gold bar in a laptop-sized bag) in hand luggage, even if many airlines rarely enforce the weight

    • CamFlyer says:

      22 Feb22 February 12:34

      My experience on most airlines if that a normal size adult can lift it without effort they don’t check the weight. That said, with LCCs there is always a risk.

      If just clothing, my standard size cabin bag bag rarely goes above 12 kg. I can get it to 15-16 kg max if i stuff it full and add in lots of shoes and toiletries (in which case it is being checked regardless).

    • Throwawayname says:

      22 Feb22 February 15:11

      DL have no weight limit whatsoever!

  • Tracy says:

    22 Feb22 February 13:49

    Yes they definitely do. Flew Miami to London in November and they checked handbag size in the sizer as you joined the queue then weighed every cabin bag at the checkin desk, no online checkin either. Lots of people asked to pay extra. I only paid £102pp for the flight which was fantastic value. Gutted they have stopped this flight as I was going to book again for late Oct/ early Nov to time with a virgin voyages transatlantic 😂

• Bill says:

  22 Feb22 February 10:22

  I wish it was operating in August….

• AndyC says:

  22 Feb22 February 11:21

  “It has, by a huge margin, the most personal space of any competing premium economy seat.” Yes, that’s as maybe, but, as experienced on Norwegian, just wait until the person in the seat in front puts it into full recline. You’ll then know all about it, with the seat back literally in your face and making it virtually impossible to get in or out, particularly if you’re occupying a window seat.

  • Richie says:

    22 Feb22 February 11:26

    Would you prefer a ZP600 https://www.zim.aero/en-us/products/zim-zp600-series seat?

• BJ says:

  22 Feb22 February 12:24

  It would have been a better customer experience had they chosen DMK instead of BKK.

  • AndyC says:

    22 Feb22 February 12:37

    +1

  • Paul says:

    22 Feb22 February 14:42

    Why?

    • John says:

      22 Feb22 February 20:53

      Because it fits with the low-cost experience

  • Michael C says:

    22 Feb22 February 19:41

    Totally!

• BJ says:

  23 Feb23 February 07:05

  @Paul it’s because the regular check-in, security and immigration experience are far more relaxed and efficient than fast track/priority experiences ar most major airports including BKK. In these respects BKK has become increasibgly painful in recent years because they keep messing around with them which is a pity because they were great in the early years of BKK. If you have no lounge access then it is easier to find quieter, more pleasant spaces to wait for your flight at DMK than at BKK. Taxi into most central areas from DMK is less prone to traffic jams than BKK although to be fair the queue for a taxi at DMK can be long while at BKK I’ve rarely waited at all on recent years. You can now take the skytrain to DMK too, I understand it is a bit of a walk though and I haven’t tried it. Overall it just feels more relaxed and pleasant., and if I arrived at DMK 60 minutes before my flight I would be confident of catching it but much less so at BKK.

  • Paul says:

    23 Feb23 February 07:24

    Each to their own i guess. Personally Suvarnabhumi works better for me better than DMK. Saying that i haven’t used dmk since covid. But prior to that, i found the traffic just awful getting to DMK.

    I have no plans to take internal flights this year. But i will reconsider DMK after your comments

    • BJ says:

      23 Feb23 February 10:19

      You don’t have to take my word for it, others think so too. If you can look beyond it being an old airport it actually functions far better IMO.. i am not sure what data will actually say but Ice found on-time performance of flights I’ve taken at DMK better than BKK. Road traffic obviously depends on where one is going to/from and time of day.Rangsit, Silom, Sathorn then DMK is better. Asoke, Thonglor, Bangna BKK is better. Ratchada, take your pick. All depends too on how well you know the roads and can manage taxi drivers between roods and expressways.

  • Throwawayname says:

    23 Feb23 February 14:02

    I like the express train to/from Makkasan, even though it’s no longer the world class experience it used to be with city check in.

• Barry says:

  23 Feb23 February 14:08

  What average fare/loadfactor do we reckon Norse needs to break even here?

This article is closed to new comments. Feel free to ask your question in the HfP forums.