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Review: SAS Lounge, Copenhagen Airport (including the SAS Gold Lounge)

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This is our review of the Scandinavian Airlines lounge in Copenhagen.

The visit was part of a trip to review the SAS long-haul business class service which was organised by the airline.

Whilst most of SAS’ connecting itineraries feature short connections that make the most of Copenhagen’s efficient airport, I had booked myself on a longer four hour layover so that I could take a look at the SAS Lounge.

Unlike other airlines, SAS has just one lounge which is located on the Schengen side of the airport, before passport control. There are no other SAS lounges in the airport.

Review: SAS Lounge, Copenhagen Airport (including SAS Gold Lounge)

That’s great for European-to-European flights, but less convenient if you are arriving from a non-Schengen destination such as London or the US. Fortunately, Copenhagen’s passport control is super quick and I breezed through within five minutes. Admittedly I was using an EU passport but the queue for all lanes was short.

The lounge knew I was coming, because they had photoshopped my face onto their gigantic screens ….!

Review: SAS Lounge, Copenhagen Airport (including SAS Gold Lounge)

Access requirements for the SAS Lounge

Although it’s technically one lounge, it is split over two floors depending on what status you have.

The lower floor is accessible to anyone flying in SAS Plus or SAS Business, as well as any SkyTeam business class passengers.

The SAS Gold Lounge is on the upper floor. It is accessible to EuroBonus Diamond and Gold members, as well as SkyTeam Elite Plus passengers flying on SAS or another SkyTeam airline.

It’s impressive that SAS allows its premium economy (SAS Plus) passengers to use the lounge, as most airlines do not include this.

The lounge is open from one hour prior to the first SAS departure of the day to 30 minutes after the last departure.

Inside the SAS Lounge

Arriving at the SAS Lounge, you’ll encounter a lounge attendant who will usher you downstairs or upstairs, depending on your status.

Let’s start with the SAS Lounge on the ground floor. It is quite a low space, in part due to the SAS Gold Lounge above:

Review: SAS Lounge, Copenhagen Airport (including SAS Gold Lounge)

The lounge is split into broadly two sides. The main side, which includes a range of seating and a small buffet:

Review: SAS Lounge, Copenhagen Airport (including SAS Gold Lounge)

The other side, which flanks the windows, is a quieter lounge area with floor to ceiling windows, albeit with a view of the pick-up and drop-off part of the terminal and not the runway.

Review: SAS Lounge, Copenhagen Airport (including SAS Gold Lounge)

There are some board rooms here which you can use or reserve:

Review: SAS Lounge, Copenhagen Airport (including SAS Gold Lounge)

Back towards the entrance, and far away from most of the seating, you also have a kids’ room with door:

Review: SAS Lounge, Copenhagen Airport (including SAS Gold Lounge)

That’s the standard lounge. If you instead turn right at the entrance, you enter the ….

SAS Gold Lounge

Although it’s technically a more exclusive space, and requires a higher level of status, the SAS Gold Lounge is actually the larger of the two. There’s a very hygge, cosy space on the ground floor with windows to the main terminal:

Review: SAS Lounge, Copenhagen Airport (including SAS Gold Lounge)

The rest of the lounge is up the stairs:

Review: SAS Lounge, Copenhagen Airport (including SAS Gold Lounge)

This is a much airier space than downstairs, thanks to the high ceilings and skylights. You are immediately greeted by a staffed coffee bar where you can have an SAS coffee:

Review: SAS Lounge, Copenhagen Airport (including SAS Gold Lounge)

and

Review: SAS Lounge, Copenhagen Airport (including SAS Gold Lounge)

There are a range of spaces, from a dining area to a lounging area:

Review: SAS Lounge, Copenhagen Airport (including SAS Gold Lounge)

and

Review: SAS Lounge, Copenhagen Airport (including SAS Gold Lounge)

Like the lounge downstairs, there is a quieter space overlooking the airport car park which also features some semi-private loungers.

Want to freshen up? Showers are available, although the lounge also features two private cabanas with beds! These are not advertised and available on a first-come-first-served basis. Each comes with a bed, toilet and shower but no proper workspace.

Review: SAS Lounge, Copenhagen Airport (including SAS Gold Lounge)

Skandinavisk toiletries are provided.

Review: SAS Lounge, Copenhagen Airport (including SAS Gold Lounge)

If you’re looking to work, there’s a large room with plenty of sharing desks perfect for doing so:

Review: SAS Lounge, Copenhagen Airport (including SAS Gold Lounge)

Also inside here you’ll find some private phone booths and a ‘Daylight Booster’ room that blasts you with 4000lux – 10x what you’d get in a normal office environment. Bring your sunnies – it’s bright!

Food in the SAS Lounges

Although there are two lounges, the food offering was broadly similar when I went. It’s not going to blow you away – no Schengen lounge will, given the volume of short haul passengers with access.

The offering consisted of meatballs in a curry sauce, rice, mashed potatoes and plain meatballs:

Review: SAS Lounge, Copenhagen Airport (including SAS Gold Lounge)

A selection of salads and greens:

Review: SAS Lounge, Copenhagen Airport (including SAS Gold Lounge)

Some cheese, ham, soup, that sort of thing, as well as some sweet treats including pasties at the coffee bar:

Review: SAS Lounge, Copenhagen Airport (including SAS Gold Lounge)

In terms of drinks, you have a selection of wines and beers. In the Gold Lounge, you also have a handful of spirits:

Review: SAS Lounge, Copenhagen Airport (including SAS Gold Lounge)

Champagne is not served but a Spanish cava is – Heretat El Padruell.

Conclusion

Your impression of the SAS Lounge(s) will rest largely on your expectations. This is a Schengen Lounge, accessible by all short haul customers, but there are also long haul passengers who typically expect something better. Yet somehow, it is greater than the sum of its parts.

The food and drink offering is, admittedly, not huge. But I was impressed by the space, particularly the SAS Gold Lounge which feels light and airy, with different zones depending on what you want (A desk to work at? Somewhere close to the buffet? An armchair to relax?)

I’m told SAS will open a much larger lounge when the extension to Terminal 3 opens. Perhaps that lounge will include a differentiated non-Schengen area for long haul customers. For now, however, the SAS Lounge is a cosy place to wait for your flight, as I did.

Coming up will be a detailed look at the SAS business class (review here) and SAS Plus premium economy products (review here).


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (April 2025)

Here are the five options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,500 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here.

You can apply here.

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £290 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A good package, but only available to HSBC Premier clients Read our full review

Got a small business?

If you have a small business, consider American Express Business Platinum which has the same lounge benefits as the personal Platinum card:

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

You should also consider the Capital on Tap Pro Visa credit card which has a lower fee and, as well as a Priority Pass for airport lounge access, also comes with Radison Rewards VIP hotel status:

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (28)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Nick says:

    They look like pastries rather than pasties!

  • Alex says:

    A kids room with a door?? Shut up and take my money

  • jamestg86 says:

    To be honest, as soon as I saw your photo on the screen, and the fact they knew you were coming… The ‘head for points’ bit under you photo kind of makes it mega obvious that this isn’t a genuine, unbiased review/setting/location etc.

    I’ve long been quite critical of your hotel reviews too, and this makes me question them even further, given they’re all comps for review purposes.

    I don’t mean to Rhys bash, and if I were you I’d be doing exactly the same myself. I did, and I have.

    You aren’t doing yourself any favours by admitting all the freebies, that, on the whole, are due to HfP, not status etc.

    I just wish you’d bare that in mind sometimes, as some of the reviews really grate, given what most of us receive in reality.

    Does look like you are having lots of fun though. And good on you. I’m you +20, and it does catch up. The thought of Jet Lag now fills me with dread, and being not well rested or hung over destroys me.

    All the very best and Merry Christmas to HfP

    • Throwawayname says:

      Surely it wouldn’t be that hard to do a comped review without telling staff in advance exactly who and/or when will be visiting, there must be all sorts of vouchers or other ways to do this without causing accounting etc issues.

      • Rob says:

        It’s a private joke from the SAS head of marketing (who is an old friend of ours from Virgin Atlantic, Marriott and Starwood).

        We do try to get ‘first on’ access to the aircraft though, in order to get photos before other passengers board.

    • Rob says:

      I think if you are incapable of separating out factual parts of a review from what may be personal opinion then that’s a ‘you problem’ 🙂 SAS isn’t changing the lounge food for a day, changing the seats on its aircraft, adding additional passport control staff to remove queues or swapping out the entire F&B menu for one particular flight just because we’re on it, so you can make your own opinion based on those facts.

      I don’t think (having also read the flight review) that there is a single thing in it which would have been different if we’d paid for the flight – which we’d never have done, so you wouldn’t have got any coverage at all. The flight review tomorrow is also very clear that the short haul operation to connect to long haul isn’t acceptable at present.

      Similarly, I’d like to think you’re capable of making your own decision about a hotel based on our ‘real’ photos irrespective of whether you believe we are too enthusiastic about the eggs royale or not.

      What people often forget is that we don’t have to do anything. We only go to nice places and fly on nice airlines. Next Saturday, for example, I’m doing a Hilton review in Paris. We were given total freedom to pick any Hilton we wanted, so I went through the list, looked for most luxurious one we’ve never covered and chose that. Here’s a shocker – it was really good. Why would we spend any of our time staying in rubbish places?

      • Throwawayname says:

        I agree with Rob re the lounge stuff, but I am not so sure about hotels. Pictures are pictures, but the service in a lot of places can be extremely variable- and that’s actually more true in the higher end properties, as the service at an Ibis etc is pretty streamlined and therefore consistent.

        As an example, I’ve recently completed a week-long stay in an otherwise perfectly good 4-star hotel (well, the hotel itself was on the boring/sterile side, but my suite was very pleasant indeed) which however conveniently ‘forgot’ to ever replace my Nespresso capsules (as a coffee addict, I always carry and/or buy my own and I couldn’t be bothered to ask them to do it, plus I wanted to see whether it would go on for the entire stay). I am sure that they would have been less forgetful had they known that I was about to be reviewing the stay on a popular blog.

        • Rob says:

          I can honestly say, as someone who does more paid than free stud each year, there is no difference apart from initial room allocation. What is actually the case is that we don’t mention one-off issues, good or bad, because they simply are not worth taking up space.

    • Rhys says:

      Hi James. Do you have any first hand experience of the lounge? I think as I highlighted above it’s got nice hard product but is lacking on the food side. It’s not exactly sugar coating anything here!

      The reality is it’s extremely easy to tell when I get special treatment. All I have to do is look around at what’s happening to other passengers. I like to think that I’m smart enough to be able to tell the difference and I always write my reviews from the perspective of what a real passenger gets, regardless of how hard an airline or hotel tries to impress.

  • BB says:

    Did I read this wrong? SAS’s actual business class passengers are relegated to the lower floor, whilst only those with status are allowed upstairs to the nicer area? Singapore Airlines would have a heart attack.

    • Rob says:

      You mean like BA does?

      Pay £5k for a Club World flight and its Galleries South / North for you in T5. If a Gold pays £39 to Amsterdam they can head to Galleries First.

    • Throwawayname says:

      If Lufthansa are doing are doing something similar with the SEN lounges, it’s worth copying them, whether it’s because they actually know something or just because they’re too big for people like SAS to leave them with a competitive advantage.

      (I did chuckle when they denied me entry into the SEN lounge as a *G flying in business class because my LH-coded flight was operated by Air Dolomiti- there isn’t such a huge difference between the SEN and business lounges after all)

  • Barrel for Scraping says:

    The lounge setup sounds like how most bmi lounges used to be. So is this common in Star Alliance. Many bmi lounges were divided into a business class area and a diamond club area (hence the ‘diamond club doors’ at LHR). I think both bmi silver and gold could access this area but only *G for other frequent flyer holders

  • Kennet says:

    “Hygge” should in this context be “hyggelig”.

    And it is in all respects a very poor lounge

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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