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Virgin Flying Club opens up household accounts to everyone – are they worth it?

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Virgin Flying Club has finally opened up household accounts to all members, irrespective of their elite status. See here.

It’s been a long journey – it is exactly three years since they decided to let Silver members have one alongside existing Gold members – but they got there!

Let’s look at how they work, because it ISN’T like British Airways Executive Club household accounts.

Virgin Flying Club household accounts

You can learn about Virgin Flying Club household accounts on this page of the Virgin Atlantic website, where you can also start the process of creating one.

A key difference with British Airways is that everyone needs a Flying Club account BEFORE you start the process of setting up a household account. Virgin Flying Club allows children to have accounts, so you should open one for everyone under 18 years old before you do anything else.

The person who creates the household account becomes the head of the account. This person must be an adult.

Once you are in a household account, you cannot leave it for 12 months. (In exceptional circumstances it can be done, looking at the small print.)

IMPORTANT: The household head is the only person who will have access to the combined pot. This is because of the slightly odd way that Virgin Atlantic operates household accounts. Let me explain ….

How does a Virgin Flying Club household account work?

The best way of explaining this is by comparison to the British Airways structure:

Who can join a household account?

BA: Anyone – there are no restrictions on age, address or relationship to the household head (EDIT: link to ba.com in the comments implies that you do now have to share an address)

Virgin: People who live at the same address as the head of the household account. There are no age restrictions.

What happens to your existing points when you join a household account?

BA: When you form a household account, the existing Avios of all members are pooled for the purposes of making redemptions, although your personal contribution to the total remains visible

Virgin: When you form a household account, your existing balance is left with you although you can pay £10 to transfer them to the household head. Only points earned after joining the household account are contributed to it.

How do Virgin Atlantic household accounts work?

What happens to your future points after you’ve joined a household account?

BA: Avios earned remain with each member but there is also a combined household total shown when you log in.

Virgin: The bulk of future Virgin Points you earn are sent to the household head. They are no longer yours.

Are all future points transferred to the household account?

BA: Yes, all Avios, however earned, become part of the household pot

Virgin: Only Virgin Points earned via Flying Club activities (primarily flying and via the credit card) are sent to the household head. Any points you earn via the Virgin Red app remain with you and are not sent to the household head, although you can call Flying Club and have these moved manually without charge.

Who can spend points in the household account?

BA: Any member of the household account can made a redemption using the entire household account balance, although redemptions can only be made for household account members or someone on the ‘Friends & Family’ list.

Virgin: The only person who can spend points is the household head, because your points have been transferred to that person. There is no restriction on who the household head can redeem for. If the household head dies, Virgin Atlantic allows points (for all members, not just those in a household account) to be transferred to the next of kin.

What happens to your tier points when you fly?

BA: You retain your own tier point balance

Virgin: You retain your own tier point balance

Virgin Atlantic household account

How does being in a household account impact points expiry?

BA: If any member of the household has elite status, the balance of all household account members is protected from expiry. In reality, because any redemption creates activity for every member of the household account, it is unlikely that anyone in a household account would ever hit 36 months of inactivity anyway.

Virgin: Virgin Points do not expire, irrespective of whether you are in a household account

What happens if you leave the household account?

BA: You retain your existing Avios balance, so points earned for flights you took or credit card spend you made whilst in the household account are still yours

Virgin: Because you agreed to transfer points you earned from flying and credit card spend to the household head, you will only leave with a) points you had before joining the household account and b) points earned via Virgin Red activities whilst in the household account

How are children treated?

BA: Children are not allowed to have stand-alone Executive Club accounts. You first need to create a household account and then follow the process to open a child account as part of it. The process is entirely online.

Virgin: Children are allowed to have Flying Club accounts. Once an account has been created, it can be added to the household account in the same way as an adult account. Note that under 18’s cannot have a Virgin Red account but they can have a Flying Club account. Parents need to download, complete, scan and email a signed declaration to Flying Club before a child account is activated.

Conclusion

It’s good to see household accounts finally rolled out to all Virgin Flying Club members, but think twice before signing up.

Virgin Flying Club household accounts have always been a bit clunky compared to the British Airways equivalent.

Given that you can transfer an unlimited number of Virgin Points to another person for a flat fee of £10, and that you can’t pool your existing balance or some of your future earning, you should consider whether it is easier for everyone in your family to retain their individual accounts and just pay £10 to move Virgin Points around when planning a big redemption.

If you ARE going to set up a household account, I recommend paying the £10 per person fee to transfer the existing balances of each member to you as well. This means that you can ignore those family accounts going forward (they will be empty and will remain empty unless they earn points via Virgin Red) and you don’t need to monitor them.

You can learn more about Virgin Flying Club household accounts on the website here.


How to earn Virgin Points from UK credit cards

How to earn Virgin Points from UK credit cards (April 2025)

As a reminder, there are various ways of earning Virgin Points from UK credit cards.  Many cards also have generous sign-up bonuses.

You can choose from two official Virgin Atlantic credit cards (apply here, the Reward+ card has a bonus of 18,000 Virgin Points and the free card has a bonus of 3,000 Virgin Points):

Virgin Atlantic Reward+ Mastercard

18,000 bonus points and 1.5 points for every £1 you spend Read our full review

Virgin Atlantic Reward Mastercard

3,000 bonus points, no fee and 1 point for every £1 you spend Read our full review

You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too.

American Express Preferred Rewards Gold is FREE for a year and comes with 20,000 Membership Rewards points, which convert into 20,000 Virgin Points.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express comes with 50,000 Membership Rewards points, which convert into 50,000 Virgin Points.

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Small business owners should consider the two American Express Business cards. Points convert at 1:1 into Virgin Points.

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Virgin Points

Comments (82)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Ash says:

    Very poor compared to BA’s offering, which works really well

  • Claire f says:

    What about using the virgin credit card vouchers? Both my husband and I have one each at present. If it’s a household account do we still have to each ring up to use them or are they part of the household account.

    • Rob says:

      Good question.

      • NZSA says:

        CC vouchers have remained in our original flying club accounts.

        Wife and I are both Gold and wife’s account is the house hold account. My vouchers are only viewable in my account and hers in her account.

    • bigmaggot says:

      You can ask to give each permission to each others account, so you can redeem both voucher and miles when booking. No idea how this affects household accounts now though

    • JohnTh says:

      I’ve sent a question asking why this isn’t in FAQs? No reply yet but may wait till clarified. Thank you BigMaggot for your input too.

      • Simon says:

        I have this question too – I am in the same position as Claire F. Thanks for asking them JohnTh.

  • Aardvark says:

    Clear as mud! For a couple I can’t see the advantage. Also the Companion Voucher scenario where the one who isn’t the head has one? Virgin is now making BA look pretty well organised!

  • masaccio says:

    How do redemptions work? Are points pooled like BA or does the household leads need to have enough points for the group?

    • Dubious says:

      All points are moved into one pot that is managed by the head…

      • masaccio says:

        Which they want a tenner for. Then another tenner if you collect non-airline points. All for an IT transaction that costs a penny.

  • Diane says:

    As a single person in a household of just me it makes no.difference.
    However, last year bought extra points when you got extra, enough to bump up my points to cover two round trips in 2025 with some over going by previous points trips.
    So would VA like to explain why all these points won’t even cover one points flight to Orlando in May. Points needed for one ticket have fluctuated from 61,000 to 180,000 for an economy flight. How come?

    • Revatron says:

      They moved to dynamic pricing with plenty of fanfare a couple of months back. Plenty of info on this site if you check the relevant areas. Still, for a single traveller who is flexible on dates and destinations there are some real bargains to be had. Such as 29,000 points in Upper to Dubai.
      Precieved value will, of course, vary from person to person.

      • Tony says:

        You could go LHR-TPA 12-19 20k in Economy or another 26k for PE out (about 60 minute drive and avoid the queues at MCO)

        or LHR – MIA loads of choices from 15k in Economy (about a 3 hour drive)

        or if you’re super flexible there’s some Upper flights out of MAN – MCO for 29k if you want to treat yourself.

        Just a case of being a bit flexible, you’re right though LHR-MCO is much more

      • Rob says:

        Simply not true.

        The only days you can get Dubai at a Saver rate is 24-26 March (and they are not 29k, they want 37,500 each way). These are the last flights of the season so unless you are emigrating …

        • Revatron says:

          I saw plenty at 29K in the few days after the changes, obvioulsy with dynamic pricing availabity at this price will change. Fair point on outbound only, but plenty of options with other airlines for getting back.

          • Rob says:

            Go back to our article of 12th November, based on data drawn on 8th/9th November so just a week after the switch:

            Dubai Upper Class at Saver level:
            November – zero seats
            December – zero seats
            January – zero seats
            February – zero seats
            March – 16 days with seats, albeit mainly towards the end of the schedule

        • Tony says:

          Plenty in PE for 10.5k though if you can bring yourself to lower your standards

  • Andrew says:

    BA have no restriction on address for members? Their website specifically states

    “Household Accounts allow up to seven individuals who live at the *same address* to ‘pool’ their Avios together into one cumulative Household Account Avios balance”

  • Dubious says:

    It is a bit surprisingly culturally. Virgin market themselves as being open to diversity….embracing of a different ways of life…, yet their centralised household model suggests suggests they believe a single member of a household should have ultimate decision making authority (and control). It’s quite a binary approach.

    • Tariq says:

      Indeed. And ignores children that live in multiple households.

    • Novelty-Socks says:

      Agree. The concept of a head of household feels a very old-fashioned solution. I wonder if this was a trade-off with some tricky dev issues, or an intentional choice. Either way, I hope they switch to more inclusive terminology.

    • Charlie says:

      To be fair, any Virgin member can transfer as many points as they want to another for £10. Which, quite frankly, is probably still a better option than the household option. Of course, you needed to get into the conversation your bit about diversity… binary… ultimate decision making authority…. you probably do pronouns too…. blah blah blah 🙂 🙂 🙂

  • babyg says:

    I found virgin would pool points from anyone in the booking anyway. Hopefully this unofficial pooling still happens.

    • Tariq says:

      Always used to be based on a minimum contribution of enough to cover 1 sector of the booking – is that still the case, or it’s more flexible than that now?

    • Revatron says:

      A few months back (pre-dynamic pricing) I asked this question and was told they don’t do it anymore as its only £10 to move points to another account.
      Perhaps still being done, but I think it will be a case of if they see an agent doing it “the old way” they’ll be told “don’t do it again” and we’ll get to a point no agent will. Certainly the way these things seem to work at the airline I work for.

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