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Virgin Atlantic relaunches flights to Cancun

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Virgin Atlantic is returning to Mexico with flights to Cancun from next winter.

The route previously operated from London Gatwick between 2011 and 2019.

There will be three flights per week, starting on 19th October.

Virgin Atlantic relaunches flights to Cancun

Virgin Atlantic will be the only airline operating Cancun flights from Heathrow.

The route will be operated with a new A350-1000 which means you get the first iteration of the Upper Class Suite in business.

It will have the ‘leisure’ configuration, meaning that there will only be 16 Upper Class seats, as well as 56 Premium and 325 Economy Delight, Classic and Light. The Loft social space in Upper Class is replaced by The Booth, a private area where a couple can sit together for a drink, a meal or a wine tasting session.

Passengers flying onwards from Cancun will be able to connect with SkyTeam partner Aeromexico and codeshare partner LATAM, meaning that destinations such as Mexico City, Santiago, Buenos Aries and Lima will be bookable.

To quote:

“Cancun and the surrounding area boast world-class white sandy beaches, breathtaking Mayan ruins, incredible wildlife and delicious local cuisine. Customers seeking adventure can discover eco-tourism and experiences in Riviera Maya and Tulum, plus an exciting range of new hotels. Virgin Atlantic Holidays offers a variety of accommodation options from luxury boutique properties, adults only resorts and family friendly all-inclusive hotels in Cancun and on the Riviera Maya as well as excursions to Tulum, the parks of Xcaret and Xel-Há and Chichen Itza – a UNESCO World Heritage site and one of the seven wonders of the world.”

Chichen Itza is shown in the image above.

Flights are not currently on sale due to the 331 day booking window used by Virgin Atlantic. They will start to drip into the system from 23rd November 2024 when the first outbound date will be available for cash or Virgin Points.


How to earn Virgin Points from UK credit cards

How to earn Virgin Points from UK credit cards (April 2025)

As a reminder, there are various ways of earning Virgin Points from UK credit cards.  Many cards also have generous sign-up bonuses.

You can choose from two official Virgin Atlantic credit cards (apply here, the Reward+ card has a bonus of 18,000 Virgin Points and the free card has a bonus of 3,000 Virgin Points):

Virgin Atlantic Reward+ Mastercard

18,000 bonus points and 1.5 points for every £1 you spend Read our full review

Virgin Atlantic Reward Mastercard

3,000 bonus points, no fee and 1 point for every £1 you spend Read our full review

You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too.

American Express Preferred Rewards Gold is FREE for a year and comes with 20,000 Membership Rewards points, which convert into 20,000 Virgin Points.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express comes with 50,000 Membership Rewards points, which convert into 50,000 Virgin Points.

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Small business owners should consider the two American Express Business cards. Points convert at 1:1 into Virgin Points.

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Virgin Points

Comments (26)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Rob H not Rob says:

    A perfect demonstration of how totally screwed the new reward seat system is no doubt.

    • No longer Entitled says:

      On the plus side, we now get to play the Virgin Atlantic Dynamic Pricing Sweepstake. Price of an UC one way at launch. I’ll go first: 165,000

      • mradey says:

        I reckon they will drop a few teaser (saver) seats in so 95,000 🙂

  • ChasP says:

    I’m surprised we haven’t had a detailed set of articles on the new system, apart from noting that 25% of flights wont have reward seats.
    If you are looking at UC to LAX/SFO then 99% of flights dont have any! and you are close to a one in a million chance of getting reward seats both ways even with a bit of flexibility
    Apart from these “hens teeth” the default cheapest return UC seat is now around 210k (135k with a voucher) as opposed to 135k (55k with a voucher) under the old system. Thats a 2.5x increase

    Charges of course are still over £1k so we are getting around 0.8p per point as opposed to nearly 3p pre COVID and 2p last year
    Such a massive devaluation is usually only found in Central/South American economies so perhaps its appropriate to start flying to Mexico!

    • ChasP says:

      The comment above was based on a scan of availability I did soon after the new system came so I thought I had better check again
      Currently the reward flight checker shows UC saver seats on 11 flights in the next 11 months ( mainly in Jan Feb) to LAX in UC
      Return is even worse with only 1 UC saver flight available on the return in the next 11 months (on the 4th August with no outbound UC reward seats in July!)) Remember there are up to 3 flights a day so probably 800 flights

      If you can slum it in PE for over 11 hours overnight on the way back there are 2 in Jan, 1 in April, 15 in July,9 in August – that’s only 27 in the 11 months

      And on some of those flights there will only be 1 saver seat !

    • JDB says:

      @ChasP – while I understand what you were trying to say and perhaps even be amusing, this is a travel related site, so maybe you should know that Mexico is in North America and that its economy and currency have been strong for a very long time, so the stereotyping/prejudice vs that country seems rather unfortunate

      • Bagoly says:

        Those of us old enough remember the infamous Tequila Crisis of 1994!

        You are quite accurate that Mexico is geographically in North America.
        “Latin America” is the term used in Europe (and the USA?) specifically to include Mexico with Central America and South America, but a Mexican colleague uses it to mean only those countries south of Mexico!

    • Rob says:

      Coming on Monday. We gave it a week to settle down – we also had to find a way of hacking into the data feed, which we have now done.

      • Dan says:

        I had a bit of a look, India seems very variable – Riyadh very high levels of availability.

      • Alex says:

        Oh great! Should I wait until then before starting my Virgin complaint?

      • Rob H not Rob says:

        Looking forward to the comments count going into overdrive on Monday.

        Any good news at all to publish Rob?

        • Rob says:

          Only if you love Ghana.

          • Dan says:

            Ghana is an interesting place to visit out not everyone’s cup of tea.

          • Rob says:

            Rumour in The Times this afternoon that Virgin is about to pull Accra before it even launches so perhaps thats not a winner anyway.

          • Jonathan says:

            If it does survive, and they fly there, it’d be interesting to know how it prices compared to nearby Lagos. Before dynamic pricing came along, it gave the best point per mile valuation.

            I’m guessing the São Paulo idea has been forgotten ?

          • Rob H not Rob says:

            As expected.

          • Rob says:

            And The Times is reporting that Virgin is going to scrap Ghana due to 787 engine issues 🙂

          • mradey says:

            Virgin’s IT is all over the place re. Ghana.

            Some pages return a 404 error with ACC as the destination despite the previous page’s form auto filling Accra.

            Other systems will search for Accra flights successfully but return with no flights for Virgin’s entire booking window.

        • david says:

          6k in economy from IAD/NYC with $72 is mind blowing amazing even in Y. But apart from that Virgin is unfortunately that girl nobody wants to take to the prom.

  • Tim416283 says:

    Being Virgin, how long do we think before they cancel this route?

    • meta says:

      March. After all, they need help with cashflow over winter.

      • BA Flyer IHG Stayer says:

        Cancun was good for VS before.

        This is likely driven by V Hols who won’t want their customers messes around.

        Cuba was also a V Hols route (until the US made it difficult for people to enter the US if they had been to Cuba)

  • Tiger of ham says:

    They are def letting pax on this flight 😁

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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