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Virgin: “25% of flights will not have any Saver seats available”

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By now, the roll out of Virgin Atlantic’s new reward pricing should be complete.

As Rhys and I are both away there is no-one around to analyse what has appeared.

I’m sure our readers have been discussing it in our forum and I suspect the comments to this article will be interesting. The highest price we’ve spotted so far is 690,000 Virgin Points return to Los Angeles in Upper Class, plus £995 of taxes and charges.

We do have some details on ‘Saver’ pricing.

We already knew that ‘Saver’ seat pricing caps would be the same as the old peak season reward pricing. This means we can map out a pricing range based on the minimum points pricing that Virgin has provided.

Here is Saver pricing for some key routes:

London to New York (one way)

  • Economy – 6,000 to 20,000 points
  • Premium – 10,500 to 27,500 points
  • Upper – 28,500 to 57,500 points

London to Miami / Manchester to Orlando (one way)

  • Economy – 7,500 to 22,500 points
  • Premium – 13,500 to 32,500 points
  • Upper – 28,500 to 57,500 points

London to Los Angeles (one way)

  • Economy – 9,000 to 25,500 points
  • Premium – 16,500 to 37,500 points
  • Upper – 40,500 to 77,500 points

Whilst, in theory, this looks like points pricing has come down, you need to remember that the airline has been running 25%, 30% and 50% ‘redemption sales’ on a very regular basis in recent years.

The lowest prices above are roughly what you would have paid in a ‘50% off redemption sale’ off-peak.

How many seats will be available at Saver pricing?

On any particular day, not many. It may look different today because a lot will have been loaded in advance for the open schedule but don’t expect those seats to be replaced.

25% of flights will have NO Saver seats at all at any point over the 11 month booking period. Full credit to Virgin Atlantic for admitting this up front.

Obviously we don’t know where we will find these 25% of flights, but you can take a guess. I suspect we will see a few routes or time periods with effectively zero Saver availability.

The airline expects that the remaining 75% of flights will – at some point during the 11 month booking window – have at least one Saver seat bookable for at least one day.

When will Saver seats open up?

We don’t know. Because Saver availability is triggered by low cash prices, I doubt that you will see them 11 months in advance. Cash prices bottom out 3-4 months before travel so I suspect this is when you will need to book.

What is happening to cancellation fees?

Because dynamic pricing means that flight pricing will change daily, it makes sense to rebook your flight every time that the price drops.

To get around this, Virgin Atlantic has increased change fees to £70 per person. This means that, realistically, it’s not worth rebooking unless your flight drops by 10,000 points.

What about taxes and charges?

We are told that taxes and charges will become variable. We don’t have much in the way of detail but in some cases they will be lower than previously.

What happens to seats which were previously available for redemption?

This is an interesting one. It’s not clear if Virgin Atlantic intended to remove existing reward inventory last night (generated under the old ‘guaranteed seats’ rule) or let it remain there and simply not add any more.

What we DO know is that 40% of seats which were bookable as reward seats yesterday were due to go up in price today. Again, we should give the airline some credit for coming clean on this.

What happens if I change an existing booking?

Don’t do it, if at all possible, unless you will save points. Any change to an existing booking will result in it repricing at the new levels which is likely to mean a substantial increase.

You can, however, still change existing bookings for the old change fee of £30 per person. I suspect subsequent changes may be charged at £70.

What does dynamic pricing look like?

We’ll let you know when we’ve had time to take a look.

However, as I have stressed in other articles this week, dynamic pricing is a smokescreen to hide the scrapping of the 12 guaranteed reward seats per flight.

You don’t need to waste time thinking about the dynamically priced seats. They are only there to satisfy the US credit card market. Yesterday there were lots of Virgin Atlantic flights without reward seats. Today the same flights have reward seats but at points prices which you will never be able to afford. Nothing has changed in terms of your ability to get on those flights.


How to earn Virgin Points from UK credit cards

How to earn Virgin Points from UK credit cards (April 2025)

As a reminder, there are various ways of earning Virgin Points from UK credit cards.  Many cards also have generous sign-up bonuses.

You can choose from two official Virgin Atlantic credit cards (apply here, the Reward+ card has a bonus of 18,000 Virgin Points and the free card has a bonus of 3,000 Virgin Points):

Virgin Atlantic Reward+ Mastercard

18,000 bonus points and 1.5 points for every £1 you spend Read our full review

Virgin Atlantic Reward Mastercard

3,000 bonus points, no fee and 1 point for every £1 you spend Read our full review

You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too.

American Express Preferred Rewards Gold is FREE for a year and comes with 20,000 Membership Rewards points, which convert into 20,000 Virgin Points.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express comes with 50,000 Membership Rewards points, which convert into 50,000 Virgin Points.

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Small business owners should consider the two American Express Business cards. Points convert at 1:1 into Virgin Points.

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Virgin Points

Comments (374)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • A says:

    I’m NYC based, and usually book Econ to London and premium back, booked as one ways for flexibility, and because it’s cheaper on the fee/tax front.

    What is showing now is utterly ridiculous- the exact same flights that last night were 10,000 one way are now 150,000 one way. What was 17,000 one way is now 190,000. And that’s off peak!

    Some flights it is showing me 150,000 in Econ but the exact same flight in premium is 140,000 (listed as ‘lowest fare’) – make it make sense.
    I stopped redeeming for upper class some time ago because of the stupidly high fees and taxes but had a peek today and it is mega amounts of miles and still ridiculous fees and taxes.

    This has really screwed my VS booking strategy which has consistently worked and been predictable, including knowing the likelihood of last minute seats opening up. I was planning a trip in the next few weeks and now that either won’t happen or I have to find an alternative method – what it absolutely will not involve is using 290,000 vs points to fly a round trip (well, 580,000 as it’s booking for two) or paying cash for it with Virgin.

    Delta and AF partner flights are now consistently cheaper with redemptions and more available from my searching so I suspect I’ll be doing a lot more of that to/from Europe from now on. Either that or I’ll find a new way to travel entirely, which is what happened when BA messed with everything and the reason I haven’t flown long haul with BA for years now, and only redeem avios for short haul RFS seats.

    • chris w says:

      Let the dust settle. If nobody is willing to pay the dynamic prices you may find they reduce….

      • Rob says:

        They don’t expect anyone outside the US credit card market to pay dynamic prices.

        It is cover for killing the 12 guaranteed seats because the loyalty team couldn’t stand up to RevMan.

        • HampshireHog says:

          In which case they’ve killed redeeming for flights this side of the pond

  • Simon says:

    Upper class returns to Vegas / LAX in January (ie as off peak as off peak gets) are £1000 plus way over 200,000 points.
    Almost embarrassed for them if they think this scheme is viable now.

  • JohnnyTabasco says:

    How to make something that’s really bad even worse and also alienate all your customers in one day by Virgin Atlantic, October 30th 2024

  • Matt says:

    Just put in a request to cancel by Virgin + card, virtually useless now the prices for school holidays are through the roof!

  • ChasP says:

    SFO next Sep £1k + 472.5k points cash price £2784 and thats a SAVER seat !!

  • Tony says:

    I booked a reward seat to LAX last week for 145K + £1040 (mix peak and off peak) and it is now offered for 280K + £1041. Cash price is £2999 so they are offering 0.7ppm. I guess I wont bother collecting Virgin points any more. I already cancelled my virgin card anyway. I dont want to have to hope to catch a mythical “saver” seat.

  • GMT says:

    I had a look at dates to JFK in June next year for when i am looking to go. I was planning on paying cash anyway however I wanted to see what the new reward rates are. Its gone from 95k return in UC to just under 400k with £900 taxes. Quite glad i never bothered pulling the trigger on their credit card

  • BJ says:

    When the dust settles it’s going to be what it was so obviously always going to be – revenue protection on their best route/seat/date combos and cheap rewards where and when they struggle to get buns on seats. People will focus on those two extremes as the comments already show but inbetween a whole bunch of people may find they do well. They’ll be able to use points at a price they might be happy to pay for any seat where in the past they could not use points because rewards were all gone.

    • Rob says:

      Virgin always opened extra reward seats on quiet flights, so no change there.

      You will struggle to find any value in a dynamically priced seat vs Greggs.

      • BJ says:

        Well there is a change if it’s every seat, and value’s in the eye of the beholder – like you’ve said people do redeem the million miles FlyingBlue rewards sometimes. Still, there’s little sense IMO in pushing number of points required for rewards to unrearlistic levels for the vast majority of collectors.

        Now O2 have ditched the Gregg’s breakfast rolls maybe you could have a word with Virgin please…

      • HampshireHog says:

        Or sotto voce to Hilton while that exit remains

    • babyg_wc says:

      agreed, ive looked around (when the website actually worked), and there seems a lot more opportunities if you are flexible. Ive been planning NYC for next year, and virgin now lets me book 3 ppl in UPPER for much less than it was yesterday. That said some of the prices are crazy- im also looking at LAX, and those prices have gone into the 200k+ each way mark.

      • BJ says:

        It’ll be interesting to see what they do with Black Friday offers this year in light of these changes. If sonething looks good now though I think I’d be inclined to take it.

    • MarkMD says:

      One of the benefits of dynamic pricing is that they can step back from the policy where it’s hurting demand. We probably won’t really understand how it all works until it’s been in the wild for a few months.

      • Rob says:

        Correct. Bottom line is that the planes are nowhere near full.

        • AFKAE says:

          Yes, my son flew VS from JNB-LHR last Friday/Saturday in economy. Had a row of seats to himself. I picked him up at arrivals and the usual surge through the doors you get when bags have been delivered didn’t happen, never more than a trickle.

          • Nic says:

            That is strange, I flew BA return to JNB a few weeks ago and the planes were totally full.on the way out and almost full back

    • HampshireHog says:

      BJ I think you’ll find some routes have no saver fares on any dates

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