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How to turn your Etihad Guest miles into cash with the Etihad Guest Reward Card

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When Etihad Guest overhauled its programme this year (for the worst), it brought in a nasty rule regarding points expiry.

You now need to take a cash flight on Etihad or one of its airline partners every 18 months to stop your miles expiring.

(Technically, you need to credit a transaction to your account which earns BOTH miles and tier points, which means a flight.)

With some airlines – say, those with a short haul network or those in a major alliance – this could just about be acceptable (see Air France KLM’s Flying Blue for example). For a long haul carrier with few partners, it is not.

I had 13,564 Etihad Guest miles. I’ve forgotten how I ended up with such an odd number – I think I moved some Amex points across for a redemption pre-covid but it ended up being cheaper than expected.

An email this week reminded me that they were going to expire on 30th September unless I took a qualifying flight. That’s not happening.

This meant that (ironically) I was forced to do something which cost Etihad Guest real money. I turned the miles into cash via the Etihad Guest Reward Card.

Etihad Guest will give you real cash for your miles

Etihad Guest lets you cash out your miles – for real cash – via the Etihad Guest Reward Card.

This model is not new.  It is run by a company called Loylogic and has been around since 2012.  Whilst no other airline has ever signed up, it is an interesting product.

This is how it works.  You download the app called ‘Reward Card by Loylogic’ to your smartphone.

You can then download a virtual Etihad Guest Reward Card, which is a Visa product, to your phone wallet:

Etihad Guest Rewards Card PointsPay

You can then transfer your Etihad Guest miles to the card to create a cash balance which can be spent via online shopping.

The process has got slicker over the years and your balance is now available for spending immediately – or, at least, mine was. The process may have been expedited because I had set one up in the past for purposes of doing HfP screenshots.

How many £ do I get per Etihad Guest mile?

More than you might think.

Here’s what I got for my balance of 13,564 miles, which included a small loading fee:

Etihad Guest Reward Card

I ended up with £68.  This works out at 0.50p per mile.

You can convert as few as 1,000ish Etihad miles which gets you around £5.  However, because the loading fee is fixed, you get a slightly better deal the more you convert.

0.50p per Etihad Guest point is certainly not outstanding – I would look to get closer to 1p if redeeming for flights. However, you are cleanly exiting your miles.   A few years ago I used an Etihad Guest Reward Card to cash out a small number of miles from a Korean Air flight taken by my wife which were credited to Etihad Guest.

Etihad Guest Reward Card

There is a quirk

There is an odd quirk to Reward Card.

When you load your card, you only have 48 hours to spend the money. You can request a 24 hour extension via the app if necessary.

After that, the balance is sent back to your Etihad Guest account. If you still want to spend it, you need to reload your Reward Card – and pay another small loading fee.

My best guess as to why this happens is to protect Etihad Guest. What it doesn’t want is people like me, facing miles expiry, moving their points to Reward Card and then forgetting about the money. Etihad Guest would simply be making the card operator rich.

How did I spend my balance?

The easiest way to spend your Reward Card balance cleanly is to add credit to your Amazon balance.

What’s good about this is that you can top up any sum, to any random penny amount. It will clear out 100% of the balance of your Reward Card in one transaction.

There are no security issues loading up an Amazon account for a Swiss-based pre-paid card, it seems! My transaction went through without a hitch.

My Reward Card balance is now zero:

Etihad Guest Reward Card

Conclusion

The new expiry rules for Etihad Guest miles mean that keeping your balance alive is going to get difficult if you are UK based.

If you need to cash out, with expiry looming, I can confirm that Reward Card is a quick and easy way of doing it.

You can find out more about the Etihad Guest Reward Card on this page of the Etihad website.


How to earn Etihad Guest miles from UK credit cards

How to earn Etihad Guest miles from UK credit cards (April 2025)

Etihad Guest does not have a UK credit card.  However, you can earn Etihad Guest miles by converting Membership Rewards points earned from selected UK American Express cards.

Cards earning Membership Rewards points include:

Membership Rewards points convert at 1:1 into Etihad Guest miles which is an attractive rate.  The cards above all earn 1 Membership Rewards point per £1 spent on your card, which converts to 1 Etihad Guest mile.

The American Express Preferred Rewards Gold card earns double points (2 per £1) on all flights you charge to it, not just with Etihad but with any airline.

Comments (31)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Ruralite says:

    Forgot to mention – we used it via ApplePay & never had a problem

  • Mat says:

    Based on the comments above, this feels like another Expedia overhaul fiasco. It sounds like people are keener to offload their points balance no mater the value and then forget about the scheme altogether.

    • Rob says:

      Not ‘keen’, just given no choice in my case.

    • Blenz101 says:

      It’s a frequent flier scheme. Once every 18 months isn’t reasonable.

      Tier points can’t be earned via credit card spend in their home market as well.

      • Rob says:

        Except they’re not, not really. Virgin Red is now absolutely not a FF scheme. Avios is trying to move away from being a FF scheme. These schemes are very profitable but unless you move away from your core flying base you’re never going to grow them beyond a certain size.

        • Blenz101 says:

          Never feels to me like Emirates or Etihad are going down that route.

          Perhaps a function of the management being driven by the local market but everything in the UAE itself is driven by getting back to your home country feee or upgraded. I get that is a fraction of the overall market but mindset is driven by the people working and living at the home base.

    • Ruralite says:

      Ours are residual from living in AD & gained via our AD bank account as well as some from OH’s business flights. We are unlikely to travel Etihad in future as Emirates/Qatar are preferable if we go back to visit (unlikely!) or travel further East so we decided to get rid in case they downvalue/change the scheme which is entirely possible with Etihad.

  • RussellH says:

    Does it HAVE to be app based, or is there a way of getting an e-card where you can print out the BIN, expiry date and CVV?

    Like others here, I have 1000 points from a Hyatt stay earlier this year. With the above info I can then put the money into my CAF a/c, or pay Octopus. NOT Amazon – try very hard to avoid them.

    • Rob says:

      They got rid of plastic cards – and even when they existed there was a £5 equivalent fee.

      • RussellH says:

        I was more thinking of a virtual card such as Wise offer.
        I have a real card, which cannot be used online, as well as a virtual card, where they just tell me the BIN, expiry date and CVV and I can cancel at any time, after using it online, were I to want to, and get a new set of data.

        • Bagoly says:

          I was confused by that for a moment – then realised you have set your physical card on the system so it cannot be used online.
          Then use only the virtual card online (which can be cancelled and replaced any time)
          Useful tip.

  • Duck Ling says:

    Thanks so much for this, coincidentally I have a small amount of Guest Miles that expire TODAY.

    Unfortunately, when signing up for the card after entering my personal details a screen appeared that my ‘application was being processed and I would hear back within seven days’.

    Off to the Etihad shop for me!

  • Greenpen says:

    I used this way of getting rid of Etihad miles about a year ago. Worked well with no problems. I used my credit on a Hotels.com booking and for something else small I have now forgotten. Good way of using iddd miles; wish others had similar system.

  • DJW says:

    I have some TAP (12,000) expiring shortly, does anyone know if there are any cash out / transfer options available for these?

  • Subs says:

    Any suggestions for expiring Emirates points?

  • Fraser says:

    I thought this would have been useful for some orphan Etihad points, but I’ve tried installing the app on two phones (one a brand new US T-Mobile handset) and both trigger an error “we do not allow our Reward Card to be used on a device that has undergone unauthorised software modification (root)”. Since these are not rooted devices, it seems impossible to use the app. Oh well.

    • Alan says:

      same issue as you. I have emailed them and the official reply is try other channels of spending the miles.

      • David says:

        I had the same problem and I E-mailed support and they fixed it (at least for me) on September 6, 2024.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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