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Review: the Hilton Molino Stucky Venice hotel

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This is our review of the Hilton Molino Stucky Venice hotel.

Hilton is currently running its latest sale for hotels and resorts in Europe, the Middle East and Africa.

You can get up to 20% off participating properties for weekend stays up to 8th September 2024.  You must book by 3rd September 2024. You can see full details on the Hilton website here.

To show you what sort of hotels you could book in the Hilton sale, the HfP team split up and visited four different properties in four different countries.  We’ll be bringing you these reviews over four consecutive Saturdays.

We started in Paris when Rhys reviewed the Canopy Paris Trocadero. Last weekend we stayed closer to home, reviewing Hilton London Tower Bridge. Today we switch to Venice.

Hilton Molino Stucky Venice

Hilton provided all four hotels in this series for free for review purposes. HfP paid for all of its incidental expenses. The articles are not sponsored and Hilton has not seen the reviews before publication.

The Hilton Molino Stucky website is here.

A quick introduction

I have wanted to visit this hotel for a long time. I tend to visit Venice every couple of years, and my family has done multiple stays at the JW Marriott since it opened – our last review from 2023 is here. This hotel is on its own private island in the lagoon. I also reviewed the new St Regis Venice a couple of years ago, which didn’t go well, and I’ve stayed at the Gritti Palace in the past.

In theory (and indeed in practice) the Hilton is a notch below those hotels in terms of luxury but also, more importantly, in price. What intrigued me was both the location (on Giudecca, not on the main island) and the building (a converted flour mill). I lived in a converted warehouse on the River Thames for many years and find such conversions fascinating.

The hotel opened in 2007, having sat derelict for few decades after the flour mill became obsolete. The ‘Stucky’ part of the name is in memory of Giovanni Stucky who founded the mill.

Hilton Molino Stucky Venice

Where is Giudecca?

Giudecca is a long (a mile or so wide) and narrow (effectively two to three streets deep) group of islands which directly faces the main island (I know it’s not an island but I’m trying to keep it simple!) of Venice where San Marco can be found.

Hilton Molino Stucky is at one end, as you can see above. The famous Hotel Cipriani, run by LVMH’s Belmond arm, is at the other end. Between is a very pleasant – and tourist-light – area with multiple small cafes and restaurants with outdoor seating on the edge of the water. Launderettes, bakers, grocery stores and a school remind you that this is far more residential than most of Venice, and far better for it.

(There is also a Generator hostel on Giudecca, midway between the Hilton and the Cipriani, which is directly on the water and which I thought was impressive. It is smart and modern and worth considering if you are looking for a low cost Venice option.)

The view from the roof of the hotel shows the scale of Giudecca:

Hilton Venice rooftop view

Think of the set-up as a halfway house between the JW Marriott and the Kempinski, hotels which take over entire islands, and the main island where the tourist hoards are everywhere. Hilton guests get the peace and quiet of Giudecca with the benefit – which you don’t get at the JW Marriott or Kempinski – of being able to walk to an independent bar or restaurant.

Getting there

The easiest way of reaching the Hilton from the airport is via water taxi, which is one of the coolest experiences in travel (in my view). This is €150 each way, fixed fare. A public water bus stop is close to the hotel but I don’t know how it links to the water buses from the airport. Alternatively, you can go to St Marks Square via water bus and then catch the Hilton shuttle boat.

The Hilton shuttle boat runs from 9am to midnight. In theory there is a flat fee of €15 per person per stay (not per day or per trip) but it never appeared on my bill. The shuttle boat docks on a pier in front of the hotel, whilst water taxis have a separate area just to the side.

Venice’s biggest hotel

The Hilton is the largest hotel in Venice with 379 rooms and suites. Outside the main tourist season it is heavily used for conferences and events, although the meeting spaces are behind the hotel and you wouldn’t know they were there.

It has been heavily restored from its time as a flour mill so there are perhaps fewer original features inside than you might expect. The hotel does have an impressive display about its history and conversion – the story of how such a massive structure got to be built in central Venice is worth reading about:

Hilton Venice exhibition

The number of rooms is both a blessing, because it means you get a variety of bars and restaurants, and a curse, because of the crowding at peak times.

With so many rooms to fill, the hotel appears to be making an effort to offer value for money. My waterfront room was almost the size of the ‘no view’ junior suite I had at The St Regis but was 25% of the price – and the Hilton room definitely had more ‘wow factor’.

Here’s what you get from a water view room:

Hilton Venice bedroom

This picture is taken from the bathroom, looking through the bedroom to the window. Trust me that it’s pretty nifty to be able to see the water whilst brushing your teeth!

You get proper opening windows but no balcony:

Hilton Venice view

Taken from my window:

Hilton Venice hotel view

There is certainly a lot more character than your average Hilton – indeed, I’m pretty sure that if it didn’t need to market itself to the conference market then the hotel would carry a different brand:

Hilton Venice room

and

Hilton Venice room

and (evening shot):

Hilton Venice room

Somehow, the usual discussion about desks, plug sockets etc seems a bit irrelevant when you’ve got a room like this with a stonking view. I’ll just say that everything you may need is provided. My only gripe was the connecting door to the adjacent room which allowed some noise to come in.

The bathroom was surprisingly spacious and included a bidet. There was only a shower, no tub, with the standard Crabtree & Evelyn toiletries.

Hilton Venice bathroom

The hotel covers a number of buildings and extensions and it is possible that what you get may not match what I had. My room was in the main building at the front.

Other facilities

The rooftop pool

The hotel has a very photogenic rooftop pool with – not really visible in my shot – a bunch of sun loungers at the back.

You don’t need to be a genius to realise that it’s not the ideal size for a 379 room hotel. You can only access it by booking a two hour slot, between 10am and 8pm, with bookings opening at 8am each day. It’s not ideal but it does ensure that you will have a pleasant time whilst up there.

The rooftop has a small outdoor bar by the pool and a larger top floor bar with its own terrace.

Hilton Venice pool

The eforea spa and gym

Hilton Venice has a surprisingly large spa which is in a separate building tucked behind the flour mill, image below. It contains a jacuzzi, sauna and steam room as well as treatement rooms. Entry is €40 and, due to my short stay, I didn’t get to see inside.

The spa also contains the hotel gym which is free to use and open 24/7.

I was given a letter at check-in offering me 10% off treatments as a Diamond member of Hilton Honors, plus 2,500 bonus Hilton Honors points if I spent €80. I’m not sure if a Gold or Silver member would get a similar offer.

Hilton Venice spa

The executive lounge

If you are a Diamond Elite member of Hilton Honors, or book a room with lounge access, you can use the executive lounge. This is a narrow glass walled space which was carved out at the back of the restaurant.

It’s not great and I wouldn’t pay for it if you don’t get access via your status. It only opens at 10am so it is impractical for breakfast, although some light breakfast items are provided.

I could never find a seat in the evening on the multiple occasions when I visited, and there was little food on offer. I simply poured myself a glass of wine and headed back to my room. The lounge closes at 7pm which is far too early.

You can see how little seating there is in the PR picture below (there is a little more behind where the photographer was standing). I suspect a large percentage of guests here are American and will have free Diamond status via their credit card if not from Hilton stays.

Hilton Venice lounge

Food and drink at Hilton Molino Stucky Venice

There is a good selection of eateries here, although it is also worth trying some of the local restaurants a few minutes walk away on the waterfront.

I only had one full day in the hotel and did not eat there in the evening. The most upscale option, Aromi, is closed on Sunday and Monday which meant that I missed out.

I would suggest making an advance booking for Aromi if you are interested in fine dining and are there from Tuesday to Saturday. The seven course tasting menu is €160 per person or €220 with wine pairings, although other options are available.

Next door is Bacaromi which is a small upscale Venetian-style restaurant.

Aromi and Bacaromi share this outdoor terrace overlooking the water:

Hilton Venice restaurants

I had a look around both, albeit outside of serving hours, and both looked good. There is also Rialto, the lobby restaurant, which is buzzy and probably better if you have young children, but less suited to a quiet romantic evening.

The rooftop bar serves lunch and a selection of ‘light bites’ from 5pm to 8.30pm.

Diamond members of Hilton Honors receive 1,000 bonus points when spending €38 in a single bill across the bars and restaurants. I’m not sure if Gold and Silver members receive the same deal.

Breakfast

I should say a few words about breakfast which is served in a dedicated space.

Breakfast is free for Gold Elite or Diamond Elite members of Hilton Honors, and of course you can book cash rates which include breakfast. It is a surprisingly smart buffet which is well above your typical Hilton, including a dedicated chef for a waffle and pancake station. There is even a chocolate fountain! Healthier options include a large fruit station as well as a broad hot food selection.

A la carte options are available for €15-€18 on top – avocado toast, eggs benedict, ham and cheese toasties and french toast.

Slightly oddly, Coca Cola was also offered as a breakfast add-on at €5!

I ate early (7.30am, it is open from 7am to 10.30am) and it wasn’t too busy but I can imagine how the modest space fills up later in the morning given there are 379 rooms. If you don’t have breakfast included and the sun is out, you may want to consider a 5-10 minute walk to one of the waterside cafes for an espresso and a croissant instead.

Conclusion

There is a lot to like about the Hilton Molino Stucky in Venice. The old flour mill gives it a character which is usually missing from the Hilton brand, and it was a joy to wake up in my waterview room each morning and fling open the windows. I would happily return with my family if these rooms were available.

Being on Giudecca is also a very pleasant change from the main island, with the regular shuttle boat to San Marco giving you the best of both worlds. Whilst I didn’t get to try Aromi or Bacaromi, both apppear to offer the sort of intimate dining experience that Hilton does not always offer.

You can’t always escape the fact that there are 379 rooms, so there are potentially over 700 people sharing the hotel with you. It is easy to escape the crowds, however, especially if you choose to have breakfast at a local cafe.

Pricing varies sharply over the year. A stay in August starts at €345 per night on some weekends in the current Hilton weekend sale although the view room I had is more. There are some impressive suites available for €1,000 or so, which look good value compared to some of the ultra-luxury hotels in Venice.

Redemptions are good value at 70,000 points per night since we’d value these at 0.33p each (£233 / €275) and you will pay well above that in peak season.

You can find out more, and book, on the Hilton Molino Stucky Venice website here.

Next Saturday, we complete our Hilton review series as Katie heads to Mallorca.

Looking for a hotel in Venice?

We’ve reviewed a number of hotels in the city, including (click to read):

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Comments (47)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Thomas says:
    27 Jul27 July 05:16

    “Hilton provided all four hotels in this series for free for review purposes. The articles are not sponsored.”
    Remind me how a business that provides a room to HfP for review purposes, and therefore advertisement on HfP is not sponsoring? Oxford dictionary says sponsoring means: pay some or all of the costs involved in an event in return for advertising.
    Great review, Thank you!!

    • Thywillbedone says:
      27 Jul27 July 06:41

      I think this is a fairly well used journalistic approach to ensure the supplier of the goods/services under review (in this case, the hotel) is not able to dictate how the review will read/appear. The reviews here are usually very even-handed with plenty of criticism where deserved.

    • Ken says:
      27 Jul27 July 07:27

      I’m assuming you know that words are used in some kind of context rather than simply plucked out of a dictionary at random.

      Sponsored in this context would mean Hilton paying for the article to be written and having some editorial input.

      The cost of providing a room in a hotel that isn’t full is trivial.

      • James says:
        27 Jul27 July 11:20

        @Ken you’re confusing cost with value.

        A hotel and airline could provide space available first class flights and 14 days in the Maldives for next to £0 marginal cost – but very significant sponsorship value.

    • Ziggy says:
      27 Jul27 July 21:05

      I suspect that a sponsored article on HfP would cost considerably more than a night at this property.

  • Kevin C says:
    27 Jul27 July 06:40

    Stayed here a couple of years ago. Excellent breakfast with a Parmesan wheel.

    Just up the waterfront you’ll find Harry’s Dolci, run by the Cipriani, where you can have a very civilised meal. At least when we visited it was one of the places included in the Amex Platinum dining offer.

    We were charged for the hotel shuttle boat.

  • Blenz101 says:
    27 Jul27 July 07:31

    If you are completing the Hilton series next week with Mallorca does that mean the Canopy Seychelles isn’t getting a review after all?

    Checking out today after a full week here and was looking forward to seeing how Rhys found it.

    • Matt says:
      27 Jul27 July 07:52

      What’s your take?

      • Blenz101 says:
        27 Jul27 July 09:36

        My take is it punches well above what you would expect from a Canopy. Staff are truly excellent and the breakfast in Advocet is above what you would find in many 5* resorts with a daily changing selection of small plate dishes plus fantastic cooked to order eggs menu.

        Pool and beach areas are pristine and everything is clearly new having only opened in March. They are undertaking some snagging works in public areas which have mostly arisen from some recent rains.

        The main restaurant (Advocet) only offers a flying buffet concept in the eventings which is quite expensive @ £50pp excluding drinks and not something you would want every night. The only onsite alternative is the pool bar for pizzas and burgers type food. Walkable local restaurants are quite limited and the same price as the hotel in any event.

        Free bikes and helmets offered if you want to explore but the surrounding area is quite mountainous so you will be limited.

        They offer daily free tasting sessions of wine or rum 4pm until 5pm and were met by the whole hospitality team and breakfast to present a Bon voyage cake and to take photos with them this morning.

        Airport pickup and drop off arranged and charged to the room without issue. They offer a free shuttle to Mango House their sister hotel if you need a change of scene.

        Despite it being an EK holidays booking they added my HH number without a problem (so will get points on the room charges) and have provided a 4pm late checkout today without an issue.

    • Rob says:
      27 Jul27 July 09:15

      Seychelles is a separate series covering 3 resorts. Will run w/c 5 August.

  • Amy says:
    27 Jul27 July 09:04

    Best bit of the lounge was the pitcher of spritz. The place was full of cruise tour groups when we went. They seemed to have a separate breakfast room though. I agree Guidecca is just lovely.

  • Ryan says:
    27 Jul27 July 09:04

    Slightly off topic, but does anyone know if HH rollover stays, as well as nights into next qualifying year?

    Most likely to hit 30 stays easily, but unlikely to hit 60 nights for rollover purposes.

    So if not, will switch for remainder of year.

  • jj says:
    27 Jul27 July 09:43

    It looks surprisingly characterful for a chain hotel. I visit Venice regularly so could consider this hotel, but Rob’s continual warning about crowding would be a concern. The pool might as well not exist if it has to be pre-booked – who plans their day with that level of precision.

    My go-to in Venice is the Kempinsky. The private island gives spacious, quiet, beautiful grounds and pool facilities that are a haven of tranquility away from the crowded, claustrophobic city. Worth paying a little more for it in my view, but I’m fortunate to be able to.

    I can’t imagine why anyone would pay the rates being charged by the Cipriani and the Gritti.

    • TGLoyalty says:
      27 Jul27 July 09:57

      But you book at 8am on the day so surely you can actually plan your day to that precision? I mean I always have a rough idea of the timings of the main few things I want to do in a day the night before.

      • jj says:
        27 Jul27 July 10:39

        If I’m wandering around museums, churches or shops, I carry on until I’m tired or bored, If I see something interesting, I may linger for an extra hour or two. Then I may or may not want to stop for a coffee or a plate of pasta.

        I don’t want to rush back for an early swim, or hang around for ages because I booked a late one.

    • jj says:
      27 Jul27 July 10:58

      @HH I understand the last shuttle boat problem. I bake a couple of unexpected taxi trips into the expected cost of the holiday and don’t worry when it happens.

    • Rob says:
      27 Jul27 July 10:58

      That was meant to be an InterContinental hence done to a higher spec than a Radisson.

    • JDB says:
      27 Jul27 July 12:35

      @jj – people pay the money for the Gritti and the Cipriani because those hotels live off their reputations of yesteryear and LVMH is the most extraordinarily powerful marketing machine. Like Four Seasons, they are slowly ruining the franchise – Villa San Michele, ruined, the Manoir aux Quat’ Saisons, ruined and so on. They have and continue to overmilk what were truly exceptional properties, that have lasted so many years but now have a very short term perspective. Those hotels were always expensive, but not so expensive and used to offer good value for the quality. Neither now applies.

      I think LVMH/Christian Dior being caught out using illegal Chinese workers in Italy and the minimal cost they were paying for a £2,000 handbag might mark something of a turning point for the group. They are pushing their luck on so many fronts.

      • JDB says:
        27 Jul27 July 12:45

        I should clarify that only the Cipriani is a Belmond. The Gritti has never been as good as its location deserves (and that location commands the premium pricing although room views are terrible) and any it is a Marriott so expectations shouldn’t be too high.

        • TGLoyalty says:
          27 Jul27 July 13:51

          Don’t expect too much from the New Rosewood and Four Seasons take in the Danieli then lol

          I found the St Regis great for hard product and location plus finding guests a table on the terrace. I’m not actually high maintenance nor not sure what they would lack in this world where places like Manoir aux Quat’ Saisons or is it purely they’ve been priced up so high they don’t meet the standard of hard product you’d expect for the price?

          • TGLoyalty says:
            27 Jul27 July 13:59

            Just to add pricing is a way to control demand so you could say Belmont has ruined them but they know their occupancy and must be acceptable at the levels they’ve set.

            If it’s the experiance and service is substandard then how long could it possibly last as customers would no longer see value vs other similar properties.

          • JDB says:
            27 Jul27 July 14:37

            @TGLoyalty – there’s a combination of the prices not being justified by standards that have been reduced over time to grow margins. Occupancy will be fine for a good while but they are destroying any long term loyalty on which they previously relied, instead now counting on much more fickle guests who lose interest rapidly, but there are plenty of them! The problem at the Villa San Michele and Manoir is that they have over expanded and thereby changed the nature and scale of the places and don’t have the capacity to look after guests as they used to. I understand the Mount Nelson isn’t doing very well. The likes of Peninsula are so much more protective of their brand and thinking about the next generation rather than next month’s figures. We’ll see what happens with Belmond/LVMH.

            The dependence on ‘new’ markets and how rapidly that can change is amply demonstrated in the price of the top Bordeaux wines that were pushed up and up in the face of Asian demand which has now evaporated so massively reduced prices this year and huge unsold stocks of previous years, some châteaux running into cash flow problems. They lost sight of the traditional buyer that had served them extremely well for the previous hundred years. Very good article in The Times about this.

          • Rob says:
            27 Jul27 July 15:31

            Rosewood may not be happening. The Bauer was bought by that bankrupt German / Austrian real estate guy and went up for auction – it was just sold to a German family office. Work stopped a year ago because the contractors were not being paid.

          • TGLoyalty says:
            28 Jul28 July 15:21

            @JDB this is the great circle of hospitality someone else will hopefully come along somewhere else providing a product that’s exceptional before some long in tooth corporate comes along to snap it up and milk it for all it’s worth.

            Just have to keep ahead of the curve and find the gems before others do. I actually think the U.K. is full of potentially great properties they’re just lacking any sort of serious investment.

        • jj says:
          27 Jul27 July 15:26

          I just checked the Gritti for a random weekend in September: £2.5K per night for the cheapest 41 sq m room with no views and no breakfast. The hotel’s only outdoor space is a crowded terrace bar open to the public, and the hotel is in the most overcrowded part of the city.

          I don’t care how beautiful the rooms are or how wonderful the service is (although, being a Marriott, I have my doubts about both), I would go crazy if I had to spend more than a couple of days confined in that kind of prison. In contrast, I’d happily spend three months in the Kempinski at a quarter of the price per night.

          “But it’s a Marriott,” the lemmings cry. “I have status so I will get free breakfast and maybe an upgrade. Points, too!” They’re welcome to it.

          • Rob says:
            27 Jul27 July 15:28

            The cheapest rooms at the Gritti face a wall, because they overlook the alley which runs from the street to the canal. Had one once.

            I suspect if you bought the points it would drop to £600 though.

            Better off is to book in for lunch on the terrace though.

            Back in the old days, they ran a Riva boat between the Gritti, Danieli and the Excelsior on the Lido, shuttling guests between the three on the house. That was cool. It was a hangover from the Ciga days, in fact IIRC the boat still said Ciga when I did it.

          • qc says:
            27 Jul27 July 23:31

            We stayed at the Gritti for a night on points a few years ago – it was at the time there was a devaluation and we managed to get it at the old rate. We had breakfast included because of our membership level.

            We had an upgrade to very small room done in Venetian palace style for which I think the going rate was €1,000 a night. Breakfast on the terrace was great. And just sitting on the Grab Canal with a drink before a late check out was truly memorable.

            Not that we’ll ever stay there again.

    • Pb says:
      27 Jul27 July 22:00

      Agree , The San Clemente Palace is a wonderful building , good grounds , large pool and a good regular free boat service to the main drag . The food offering during the day and evening could improve , although breakfast was excellent.

  • Mark says:
    27 Jul27 July 10:18

    I imagine they are tourist hordes unless they are bringing their pirate treasure along with them… 😉

  • teddyboy says:
    27 Jul27 July 10:36

    Don’t be tempted to take the Alilaguna (€15 per person) instead of the water taxi (€150 for up to 4, I think) – it goes via Murano, the back of Venice, then Lido and St Marks Square, before finally heading over to Guidecca. Expect a 90min journey. The water taxi is money well spent!

    • Blair Waldorf Salad says:
      27 Jul27 July 11:21

      The quickest route is a taxi from airport to the Tronchetto ferry port on the main island. Then take the Alilaguna (heading in the direction of the main island to the airport) one stop from Tronchetto to the stop outside the hotel front door. 30-40 mins and a fraction of a water taxi. Also, for those of us who don’t pack light, the Alilaguna has a wheelchair ramp for rolling luggage. A water taxi is a hop on hop off affair for you and your luggage.

    • Bagoly says:
      27 Jul27 July 11:29

      If on holiday, one could regard that roundabout route as a bonus free-ish sightseeing opportunity.
      A bit like riding the Number 9 or 15 bus across London.

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