Review: Andaz Singapore – a characterful city-centre hotel

This is our review of the Andaz hotel in Singapore.

Andaz is one of my favourite Hyatt hotel brands. It’s what the hotel industry would call a ‘lifestyle’ brand, which in reality means stylishly designed properties that offer more than just a bed to sleep on. Rather than standardising the look and feel of the brand, so that each hotel seems identical, they tend to embrace unique design and furnishing, often inspired by the local area.

In short, these are hotels that you want to visit, not ones that you have to visit. Which is why I reached out to the Andaz Singapore on my recent trip with Singapore Airlines.

Andaz Singapore was the first Andaz to open in Southeast Asia in 2017, which now feels a long time ago. It occupies the upper 12 floors of one of the DUO concave skyscrapers, recognisable for their hexagonal latticework exteriors.

The Andaz hosted me for two nights whilst we paid for a third night. The hotel website is here.

Andaz Singapore location

Andaz Singapore is located in the Bugis neighbourhood. This is an area characterised by contrasts, with modern developments such as the DUO towers and the Bugis Junction mall sitting next door to historic areas like Haji Street.

I found the area to be very convenient, particularly as the hotel has a door directly into the Bugis MRT station where you can catch both the Downtown and East-West Lines. It’s also on the right side of the city for the airport which is just 20 minutes away by taxi/Grab (around £12).

Inside the Andaz Singapore hotel

A set of lifts whisks you up to the hotel reception on the 25th floor where you can check in with one of the staff at the island desks:

Also on this floor you’ll find a lobby bar, an area with free tea, coffee and snacks called Sunroom as well as the hotel’s main restaurant and outdoor pool (more on that below).

As a World of Hyatt member I was given a drinks voucher for a free beer, wine or cocktail of the day for use in Sunroom.

With keycard in hand I headed to another set of lifts (you always need to swap on the 25th floor, unless you are going to the rooftop bar) and up to my room.

Rooms at Andaz Singapore

With 342 rooms, this hotel is relatively large for an Andaz. The scale isn’t noticeable until you look down one of the internal atria:

My room was conveniently located just round the corner from the lift. I had a king room with heritage view, which meant it was overlooking Haji Street rather than towards the Marina and the Singapore Flyer (ferris wheel).

Apart from the view this was a standard room at 38 square meters. The layout was anything but standard, however, with a walk-in wardrobe that connects to the toilet and bathroom. There was a generously-sized built in luggage rack, deep enough to take my relatively tall checked bag:

The toilet was in its own cubicle and had its own sink.

Meanwhile the bathroom, whilst not huge, was thoughtfully laid out with a shower on one side:

…. and a washbasin and dressing table on the other:

I noticed the towels were especially fluffy – very comfortable.

Rather than give bottled water, Andaz Singapore provides a dedicated filter tap for drinking water, similar to one I found at the EAST Hotel in Hong Kong. That said, you can happily drink Singapore’s tap water.

Toiletries are especially designed for the hotel by Christophe Laudamiel as Singapore Fusion #19 and had a lovely sort of fresh green smell, if that makes any sense!

The bathroom connects directly to the bedroom, which again feels very roomy:

I’m not sure how bed sizes work in Singapore but the king bed was absolutely massive. Two people could starfish quite comfortably without ever coming into contact!

On each side of the bed are light controls, a UK-style mains socket as well as a USB-A and USB-C port. On the left hand side you also have controls for the electronic blinds and curtains as well as a Bose Soundlink Mini Bluetooth speaker – a classy touch.

Opposite the bed is a large 48″ TV with Chromecast as well as a chaise longue, chair and desk:

The mini bar was next to the bathroom. These are always free at Andaz hotels and feature a Nespresso coffee machine and tea making facilities, as well as cans of Coke, ‘Coke Light’, green tea, milo, water, beer and isotonic drinks.

As promised, the floor-to-ceiling windows offered views of Haji Street as well as the neighbouring art-deco style Parkview Square building (home to the famous Atlas bar). Windows are covered in tiny dots to reduce the amount of heat that enters the rooms from the sun.

House keeping came twice a day – mornings and evenings – always going the extra mile, including to coil my cables every time!

When it comes to design, the rooms are inspired by the local shop houses and feature lovely natural finishes, from the wood walls in the walk-in wardrobe to the stone in the bathroom. Overall it creates an effect of warm, tropical minimalism featuring charming touches such as post-box style room doorbells.

Pool and gym at Andaz Singapore

An outdoor pool surrounded by lush planting is on the 25th floor with views across towards the Singapore Flyer.

Unfortunately, none of the rooms in the hotel have views of Marina Bay Sands as the Suntec building is in the way.

You’ll also find a fitness centre on the 28th floor, although this was closed during my stay for refurbishment, with smaller items of gym equipment available directly to the room instead.

Breakfast at Andaz Singapore

Breakfast at the hotel is a lively affair with both mornings busy during my stay. This is available in the Alley on 25 restaurant, also on the 25th floor.

The restaurant is broken up into a number of quite separate rooms, with the buffet spread across them. Stations included a fruit and salad bar. Fruit varied daily but included lychee, mangosteen and other tropical options.

There are western sections with an egg station as well as sausages, bacon, baked beans and the like.

The Asian breakfast area featured a noodle soup station, fresh satay and dim sum.

Pastries and baked good were also available, as well as cereals, yoghurts and cold cuts including salmon.

A separate paid-for a la carte menu is also available. It includes things you can’t find in the buffet such as avocado toast with poached eggs.

Meanwhile, you can get complimentary tea, coffee and snacks all day in the lobby and there is a 360-degree rooftop bar called Mr Stork on the 37th floor.

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Conclusion

Singapore isn’t short of luxury hotels, but I knew as soon as I stepped foot in the lobby that I had chosen well.

Guestrooms are stylish without being garish: the tropical minimalism works to full effect here. More importantly, they were spacious and modern, with plenty of charging ports all over and electric blinds for lazy mornings.

Staff throughout the hotel were helpful and friendly although my interactions with them were kept to a minimum as everything just worked.

Frankly – if my job wasn’t to review different hotels – I could easily return here on my next trip to Singapore.

Rates at the Andaz Singapore start from £200 per night or 29,000 World of Hyatt points. You can find out more, and book, on the hotel website here.

If you are booking for cash you may be better off booking via Emyr Thomas, our Virtuoso agent partner. Emyr can access a number of additional benefits under the Hyatt Prive scheme, including:

• Upgrade to next category at time of booking, subject to expected future occupancy
• Complimentary Breakfast for two daily for duration of the stay
• $100 USD equivalent hotel credit once per stay
• Early check-in/late check-out, subject to availability 

To get these benefits, simply reach out to Emyr via this contact form.

You can find out more about Andaz Singapore on its website here.

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