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Review: the Brussels Marriott Hotel Grand Place

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This is our review of the Brussels Marriott Hotel Grand Place, part of Marriott Bonvoy.

The Marriott Bonvoy® American Express Credit Card® is currently offering 60,000 bonus Marriott Bonvoy® points for a limited time. The offer ends next Tuesday, 2nd July.

To show you what sort of hotels you could visit around Europe with Bonvoy points, the HfP team split up and visited four different properties across four different brands in four different countries.  We have been bringing you these reviews on alternate Saturdays whilst the 60,000 points offer has been running.

Review: Marriott Brussels Grand Place hotel

The first review in this series saw Rob visit the Dorothea Hotel in Budapest, part of Marriott’s Autograph Collection – click here to read it.

Conny headed to the fully refurbished Westin Grand Frankfurt – see here. Katie visited the Sheraton Grand Krakow in Poland – read that review here.

Today you’ll see what Rhys got up to in Brussels.

If you want to learn more about the Marriott Bonvoy® American Express Credit Card® 60,000 bonus Marriott Bonvoy points promotion, then read our article here. You only have four days left to apply.

Marriott provided all four hotels in this series for free for review purposes. HfP paid for all of its flights and incidental expenses. The articles are not sponsored and Marriott has not seen the reviews before publication.

Freshly refurbished

If the words ‘Marriott hotel’ conjure up visions of big, boxy characterless hotels, you’re probably not alone. The founding brand of what has become an empire of 30+ different sub-brands, many Marriott hotels have slipped behind the times.

Fortunately, things are changing. A number of UK-based Marriott hotels, including Edinburgh, Manchester and Glasgow have completed or are in the midst of extensive refurbishment programs. Others have been demoted, rebranded as Delta Hotels which is another Marriott Bonvoy brand.

The new design, which has started to roll out in the past few years, including at the Marriott Geneva hotel that I previously reviewed here, is a lot warmer and less businessy, incorporating more natural finishes such as wood and marble (effect – this is still a 4* hotel!). It’s not pushing the envelope in terms of design – that is left to the W and Moxy brands – but it is a satisfyingly contemporary update that should please almost everyone.

The Brussels Marriott Hotel Grand Place completed a full refurbishment in late 2023 and is now looking pretty swanky.

You can find out more on the hotel website here.

Brussels Marriott Hotel Grand Place location

Awkwardly, although it is named after the famous Grand Place of Brussels (home to the famous Gothic City Hall and stunning Baroque guildhalls) the Marriott is not actually on the Grand Place.

It is just round the corner on Place de la Bourse directly opposite the neoclassical Brussels Stock Exchange building. Whilst not quite as postcard-perfect as Grand Place, it is nonetheless an impressive and historic square, arguably livelier and less Disney-fied than the former.

Review: Marriott Brussels Grand Place hotel

If arriving by Eurostar from London, as I did, the hotel is a ten-minute tram ride from Brussels Zuid station. Simply take the #3 or #4 tram from the subterranean platforms at the station and get off at Bourse-Grand Place. There are station exits literally outside the hotel. It couldn’t be simpler.

(I don’t recommend walking from the station: Brussels is in the midst of constructing a third metro line causing significant disruption to the route, and the area around the station is quite rough.)

It’s a little further and more complicated from Brussels Airport, but Google informs me that it’s approximately a 35 minute car journey or just shy of an hour on public transport.

The entire city centre is laughably walkable from here with the main tourist areas of Grand Place and Galerie Royales Saint-Hubert literally five minutes away. On a quick stroll around you’ll find plenty of charming tea houses, bars, pubs, record stores and more, particularly on the Pentagone side of the hotel.

Inside Brussels Marriott Hotel Grand Place

The entrance to the hotel is on the side of the historic building.

No stone has been left untouched during the refurbishment and the lobby sets the tone for the rest of the stay:

Review: Marriott Brussels Grand Place hotel

In the centre is a cut through to the mezzanine floor above, where you’ll find the M Club lounge as well as a range of meeting rooms. At the rear you’ll find the hotel restaurant, Rotisse.

Review: Marriott Brussels Grand Place hotel

As part of the efficient and friendly check in process I was offered a little square of chocolate!

Rooms at Brussels Marriott Hotel Grand Place

The hotel has just over 200 rooms and 10 suites spread across a manageable six floors. It is a decent size although it doesn’t feel particularly big.

I was given an M Club Guest Room, a standard room albeit with access to the executive lounge included. I was lucky enough to have one of the better rooms in this category with commanding views across to the Bourse:

Review: Marriott Brussels Grand Place hotel

The room is a fairly typical 27 square metres, spacious by European city centre standards and with more than enough space even if you are travelling with lots of luggage.

Some rooms feature bathrooms with bath tubs, although this one only had a walk-in shower:

Review: Marriott Brussels Grand Place hotel

and

Review: Marriott Brussels Grand Place hotel

Annoyingly there wasn’t a soap dish, so I had to plonk it on the side:

Review: Marriott Brussels Grand Place hotel

Toiletries are by thisworks and mounted in pump bottles:

Review: Marriott Brussels Grand Place hotel

The marble-effect tiling was smart: I wouldn’t expect real marble in a 4* hotel. Likewise the convincing wood-effect timber floor.

The room itself featured a corner unit with partially open wardrobe, storage shelves and mini bar:

Review: Marriott Brussels Grand Place hotel

A Nespresso machine was on hand as well as a kettle, with coffee pods from a local brand. The mini fridge underneath was empty.

Review: Marriott Brussels Grand Place hotel

Also in this area was a safe, ironing board and iron and a yoga mat as well as two robes and slipper sets.

Review: Marriott Brussels Grand Place hotel

The king bed features a padded green leather headboard:

Review: Marriott Brussels Grand Place hotel

The bed was comfortable and I had no trouble sleeping.

Room controls were easy to use and available on both sides of the bed. Each side had an EU-style mains socket as well as a USB-A and USB-C port.

Review: Marriott Brussels Grand Place hotel

I was tickled by this 90s style phone in what is otherwise a very modern refurbished room, although I suppose it is sustainable!

In the corner was a small circular table with a chair, with some convenient plug sockets next to it if you need to plug a laptop in.

Review: Marriott Brussels Grand Place hotel

M Club and gym

Additional facilities in the hotel include a spartan basement gym:

Review: Marriott Brussels Grand Place hotel

…. as well as the M Club executive lounge on the mezzanine floor.

This is a stylish room overlooking the street with tea, coffee and snacks throughout the day as well as breakfast in the mornings and happy hour in the evenings. Access is granted if you book an M Club level room or if you are Marriott Bonvoy Platinum Elite, Titanium Elite or Ambassador Elite.

Review: Marriott Brussels Grand Place hotel

I popped in at around 10am and it was very quiet, but I am told it is much busier in the evenings for happy hour, when beers, wines and a variety of light bights are served. This seems to be the all-day offering:

Review: Marriott Brussels Grand Place hotel

Marriott Brussels Grand Place dining

The Marriott Grand Place offers two restaurant/bars, both of which are on the ground floor.

The first, Barcine, is an industrial coffee shop during the day and bar at night, with colourful street art adorning the walls and floor and seating spilling out onto the street. It is something you’d expect to find at a Moxy rather than a Marriott but is welcome nonetheless.

Review: Marriott Brussels Grand Place hotel

On the other side of the building you have the hotel’s main restaurant, called Rotisse.

Review: Marriott Brussels Grand Place hotel

As you would expect, the focus here is on rotisserie with mains from €21-38. To start, I went for the pan-seared scallop:

Review: Marriott Brussels Grand Place hotel

Whilst you can opt for any one of the meat-heavy dishes, including veal, chicken and pork chops, I went for the caesar salad which comes with a side of rotisserie chicken breast and big chunks of pork belly and croutons. It was a fabulous take on a classic and I would highly recommend it:

Review: Marriott Brussels Grand Place hotel

If you fancy something cheap and cheerful then there is also a McDonalds in the bottom of the building, which I am told is a Brussels institution!

Brussels Marriott Hotel Grand Place breakfast

Breakfast is also served in Rotisse and I was pleasantly surprised by what was on offer. It’s the first time I’ve seen a chocolate fountain on a hotel buffet:

Review: Marriott Brussels Grand Place hotel

Belgians have a sweet tooth and there was a pancake machine as well as two waffle makers. I made myself a mini waffle and it came out perfect: crisp on the outside but lovely and soft on the inside.

Review: Marriott Brussels Grand Place hotel

Cold cuts featured smoked salmon, black forest ham, chicken and salami:

Review: Marriott Brussels Grand Place hotel

Houmous, sundried tomatoes, flatbread, aubergine and artichokes made up a mezze section whilst hot items included scrambled eggs, bacon, mushrooms, potato croquettes and baked beans. A separate egg station made your favourite to order.

Impressively, there was a mimosa / bloody mary station with complimentary vodka and prosecco, which I wouldn’t have expected at a Marriott hotel:

Review: Marriott Brussels Grand Place hotel

Conclusion

Let’s be honest: the Marriott brand is far from the most exciting in Marriott International’s portfolio of 30+ brands. W, Moxy and even The St Regis and The Ritz-Carlton are, for want of a better word, funkier.

What Brussels Marriott Hotel Grand Place has going for it is a great location, freshly refurbished rooms and a good food and beverage offering. It is comfortable and modern and gets the basics right. What more does one need?

Room rates start at £170 or 40,000 Marriott Bonvoy points per night. You can find out more, and book, on the hotel website here.


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Comments (25)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Jonty says:

    Looks great. Are you sure the bedroom floor is wood-effect timber? It could be timber-effect wood, sometimes it’s hard to tell the difference.

  • The Savage Squirrel says:

    Typo: “pean seared scallop:”

  • Axel says:

    Stayed a few weeks ago.Enjoyed location but hotel very hit and miss. Severely lacking shift staff.

    Warning – AC in room is very very noisy. It can only get switched off at night centrally. Broken room phones are indeed from 1970s. Internet reasonably good.

    Lounge rather meh! Got the feeling the coffee was particularly poor to discourage lengthy visits.

    • TGLoyalty says:

      Let’s be honest most lounges are just a place to get a quick refreshment during to day or for those on business to get a little tipsy on cheap booze.

      Only the likes of IC and GH Dubai really get them right.

      • BSI1978 says:

        TGL – presumably you’re referencing Grand Hyatt Dubai?

        Would you recommend?

        • TGLoyalty says:

          No sorry Grovesnor House Dubai and I absolutely would recommend.

          I hear good things about the Grand Hyatt but never stayed myself.

  • memesweeper says:

    I could be wrong but it seems Marriott are enforcing brand standards are getting core brand hotel owners to refurb/deflag elderly hotels. It seems there is no similar programme for Holiday Inns, Hiltons or Mercures.

    • Rob says:

      IHG did a big clear out of Holiday Inn about 10 years ago. Brought in the new logo and some stricter brand standards (must be a power shower etc). Quite a lot went at that point.

    • JDB says:

      Marriott would generally be seem to be the toughest enforcers of brand standards of the big chains and they have more standing because they bring a higher % of direct booking guests by a big margin. They send a lot of enforcement notices, although some may not be that serious.

      However, that’s not really where they want to be – they would rather work collaboratively with good owners on mutually beneficial refurbs, new projects etc. and even offer some financial support. Some other brands don’t really care much and only get tough when an owner tries to sell at which point they seek financial penalties.

      • TGLoyalty says:

        This is where the conversation brands like Delta come in handy … they keep you on the system but you’re “downgraded” and offered a way to soft refurb rather than fully refurbish

  • Lumma says:

    Love Brussels and Belgium in general but Brussels airport has to have the worst immigration experience in schengen. In Belgium this weekend and I’m glad I’m getting the train home

    • Lady London says:

      What happened at BRU? disorganised? queues?

    • Dubious says:

      Took +40 minutes queuing at immigration in AMS recently too. Did not see anyone passing through the EU Citizen gates.

  • Leyasg says:

    Stayed in December. Most rooms face other blocks, with the ones to the rear very close to the block behind. It was also scaffolded at the time. Paying full price for that wasn’t what I expected!

    Otherwise hotel was fine. Breakfast was really good.

  • AirMax says:

    I guess they could put a trendier phone in the room but would it have the functionality of those extra 13 buttons on that one?

    • RussellH says:

      That phone looks very like the one in front of me as I type, but it is probably “only” a dozen years old. Wired phones always seem to have better sound quality than DECT or mobiles.

  • Bagoly says:

    I rather like the Belgian definition of a salad!

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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