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First ‘densified’ BA Cityflyer aircraft starts flying today

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Today is a bad day for anyone who flies with BA Cityflyer, which operates from London City Airport.

According to Flyertalk reports, the first ‘densified’ Embraer 190 aircraft, with eight extra seats rammed in, will begin service on the 9.45am San Sebastian flight today.

It is also due to be used on the 2.55pm Frankfurt flight in the afternoon.

I should say that the ba.com seats maps for these flights still show the standard seating configuration (25 rows, not 27 rows) at the time of writing so this isn’t 100% guaranteed.

BA Cityflyer fleet to gain 8 extra seats

The new seating was meant to have been launched some weeks ago, but we understand that there have been delays in getting the required certifications.

Historically, Cityflyer’s Embraer aircraft fleet has had a generous (by modern standards) 33 inch seat pitch. This is because British Airways deliberately ordered them with 98 seats.

One reason was due to contractual issue with ‘mainline’ pilots. Heathrow pilots agreed to accept a lower paid pilot fleet operating from London City as long as the aircraft had under 100 seats and so offered less competition to Heathrow services.

There was also a cabin crew issue. Regulations require one crew member for every 50 seats installed on an aircraft. This is not OCCUPIED seats, it is INSTALLED seats. A 98 seat aircraft only requires two members of cabin crew.

These two issues have now gone away:

  • Heathrow pilots accepted a new contract as part of the pandemic restructuring which, I believe, removed any ability to influence the size of aircraft at London City. Remember that the new Euroflyer operation at Gatwick also pays pilots less than at Heathrow.
  • I understand that Cityflyer has already been experimenting with having three crew members on some flights for the last few months in an attempt to improve customer service. Three crew members would also potentially allow ‘buy on board’ to be launched in Euro Traveller.

What do the new BA Cityflyer seat maps show?

Here is a map for a future BA Cityflyer service using the old configuration. You will see that it has 25 rows.

Here is the seat map for a different flight. It has 27 rows, reflecting the densification:

What do we know about the new seat?

Officially, nothing.

It is reportedly the Geven Essenza RJ seat which offers:

a touch of those extra essentials able to slightly elevate a normally basic high density economy cabin section, into something with a bit more

Here’s a picture from their website (click to enlarge) albeit without the adjustable headrest that BA has apparently added:

New BA Cityflyer seat

The colour scheme is believed to be the same as the new Club Europe seats recently unveiled for the Heathrow fleet. There will be no at-seat power of any sort and no wi-fi.

What is the legroom on densified aircraft?

It seems that:

  • rows 1-12 will retain a 33 inch pitch
  • rows 13-25 will shrink from 33 inches to 29 inches
  • row 26 (new) will have a 29 inch pitch
  • row 27 (new) will have a 28 inch pitch

Whilst the entire aircraft has been refitted with the new slimmer seats, the exit row remains at Row 12. This is because the position of the emergency exits is fixed, removing the ability to add an extra row in front of it, and BA wants to give Club Europe passengers some extra space.

According to a report on Flyertalk:

“I’ve tried out the new seats and they are certainly much firmer than the old ones, but are taller with better back support and an adjustable headrest. I would say you sit higher off the ground than the current seats, and this along with a thinner back should mean legroom beyond row 12 is acceptable. Tray tables have a lip on the edge so no more meal trays sliding off.”


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Comments (77)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • lumma says:

    The worst thing here is that they’re still advertising the last row as exit seats, when they’re nothing of the sort, and giving it the least legroom on the entire plane!

    • KG says:

      Well atleast on the flights into LCY, the last row seats have an advantage of typically allowing you to get off same time as biz class.

    • Paul says:

      But the key (not shown above) clearly shows they aren’t advertising extra leg room, the line in front the seat means extra legroom like in row 12. Exit row doesn’t automatically mean extra leg room.

    • ADS says:

      ah, I couldn’t understand how an exit row could have 28 pitch – but of course, what they actually mean is that your seat cannot recline!

  • Indy500 says:

    Are these the planes used for Southampton at the weekend?

  • PeteM says:

    Interesting to compare what BA is doing here vs what AF is doing with their Embraer fleet, including the plan to start blocking off one of the seats for J and in-seat charging…
    Buy onboard will be the ultimate enhancement 😂

  • babyg says:

    My take is there was never any real reasons to fly club out of LCY, no blocked seats, no lounge etc… now they have made the back of the plane awful people will now consider going club more..

  • NFH says:

    It’s very poor that British Airways didn’t bother to fit in-seat power while fitting the new seats. In comparison, we often fly on LOT Polish Airlines’ Embraer E190s between LCY and VNO, and within the last year or so they’ve installed 110V multi-plug sockets between every set of two seats. I’m not sure why LOT opted for full 110V over USB.

    Unlike BA, LOT doesn’t turn off the power while passengers are on board. I’ve never understood what is so different about BA that it needs to turn off the power during take-off and landing, and the crew often forget to turn it on after reaching 10,000ft.

  • Simon says:

    I wonder where they found some space for a third jump seat for the cabin crew – if they remembered to put one in…

    • jjoohhnn says:

      And where the 3rd crew member has been sitting up until now!

      • Tom says:

        I used to operate the E190 at an Australian carrier where 3 cabin crew was the norm. There is plenty of space for 2 jump seats in the rear galley (and the one in the front galley).

        It’s possible the City Flyer E190s already have two jump seats in galley 2, if not, easy to retrofit.

        In the event they did have only two cabin jump seats in total pre refit, the third cabin crew member would obviously have sat either on the flight deck jump seat, or in an unoccupied passenger seat.

  • Gordon says:

    I’m working at the 02 today so I’ll give it a wave as it flies past!

  • Gee Dee says:

    What a really bad move.

    One of the good things about flying out of City was that you could actually use your laptop at any seat. Now this is being removed.

    Incredibly short sighted of BA, coming at a time when they don’t want to be seen as penny pinching.

    • TGLoyalty says:

      BA would argue as a business they are making a real difference between club and economy and improving yields on ever flight lowering the price for each customer (lowering the price sometimes = not increasing the price as much)

      • babyg says:

        agreed.. make something better by making everything else worse

        • TGLoyalty says:

          Not going to waste much time but the headline x” pitch, y degree recline etc means nothing. The design and position of the seat themselves is what matters.

          I’m 6ft 2, with long legs and never felt BA seats on another plane with a similar pitch were a problem so I’ll reserve judgement on how bad it is until I fly.

          But the race to the bottom happened years ago … there’s people in this very thread complaining how expensive their flights and paying £100 ilo £400.

    • Bervios says:

      Good, nothing worse than someone making a racket typing for hours on a flight.

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