Maximise your Avios, air miles and hotel points

See inside Newcastle’s lovely new Aspire, Luxe by Aspire and Suite by Aspire lounges

Links on Head for Points may support the site by paying a commission.  See here for all partner links.

Earlier this month I was invited to Newcastle Airport for the official launch of THREE new Aspire lounges at the airport.

The abandoned British Airways space has been combined with the old Aspire lounge to create something new – the first three-tier independent airport lounge in the UK, and perhaps anywhere.

Let’s take a look.

Aspire Lounge Newcastle Airport

All of the photographs here are official pictures. The main Aspire lounge was fully operational (emphasis on the ‘full’) when we were there. Whilst the two premium spaces were closed for the event, there were so many invitees that it was busier than it will be on a normal day!

What are the three lounges at Newcastle Airport?

The entire Aspire complex is 1,135 square metres and the combined total capacity is 329 passengers.

It is a three tier system. At the top end is Suite by Aspire, with waiter-served food. The only airline using this space is Emirates which has a daily flight at 2.15pm. It costs £60 to book for cash or – and I think this is decent value – £22 to upgrade a Priority Pass visit. Children cannot use Suite by Aspire unless they are ticketed Emirates premium passengers.

The middle tier is Luxe by Aspire. This has been contracted to British Airways, KLM and Air France. It cannot be booked outright for cash but you can pay £15 to upgrade a Priority Pass visit. Children cannot use Luxe by Aspire unless they are ticketed premium cabin or status passengers.

The main lounge is simply branded Aspire. This is for Priority Pass customers. A dedicated corner of 47 seats will be allocated at certain times to Tui for passengers in its 47-seat Premium cabin. This costs £44 (yes, £44) to book for cash.

All three lounges open at 4am and close between 6pm and 9pm depending on the day of the week and time of year.

Aspire Lounge Newcastle Airport

Some random facts from my trip ….

  • The average ‘dwell time’ at Aspire lounges in the UK is 1 hour and 53 minutes. Experience shows that a refurbished or otherwise ‘improved’ lounge will see a 20 minute increase in dwell time – people arrive earlier when they know there is a decent lounge.
  • 25% of Aspire lounge users in the UK are flying with Ryanair
  • 68% of Aspire lounge users in the UK only use a lounge on departure, not on the return (Aspire sees this as an opportunity although it does not fully understand why it happens)
  • The demographic of users skews towards the older – younger people are, for cost or other reasons, less interested in paying for an airport lounge
  • Aspire is looking at ways of allowing lounge users to purchase duty free via a tablet and have it delivered to them at their seat

The Aspire lounge at Newcastle Airport

The two photos above are of the main lounge and here are three more:

Aspire Lounge Newcastle Airport

and

Aspire Lounge Newcastle Airport

and

Aspire Lounge Newcastle Airport

The food island (visible in the second picture down from the top) is, apparently, the largest in the entire Aspire UK estate. There is no shortage of food here. Aspire is trialling the use of staff headsets, allowing the kitchen to be told quickly when items need replacing.

‘Paid to order’ premium food and drink is available

Because Aspire needs to run a full kitchen to supply Luxe and Suite, it is able to offer a wide ‘pay to order’ menu on top of the buffet.

£8 will get you a freshly cooked bacon cheeseburger, a chicken burger or a vegan burger, all served with sweet potato fries. Alternatively you can have a margherita, pepperoni or gluten-free pepperoni 12 inch pizza for the same price. £7 gets you some chicken bits or chicken popcorn with sweet potato fries.

£2 gets you a premium drink, eg Hendricks or Bombay Sapphire gin, Grey Goose vodka, 12yr Glenfiddich whisky, Disaronno or Baileys. There is also a selection of premium beers for £3.

£5 gets you a cocktail such as a peach bellini, aperol spritz or old fashioned.

Prosecco is £6 per glass or £19 per bottle. Champagne (the brand wasn’t stated) is £55 per bottle.

The ‘Luxe by Aspire’ lounge at Newcastle Airport

Luxe is where you will head if you are flying British Airways in business class, have British Airways Silver or Gold status or are connecting to a British Airways Club World or First flight.

You cannot pay cash to enter this lounge although you can upgrade a Priority Pass visit for £15.

Luxe has more relaxed seating and a higher quality of self-serve drinks. Sparkling wine is included although you will pay for champagne (I think). You also have airfield views and access to a dedicated Luxe / Suite set of toilets.

Spirits on display for self-pour included Bacardi, Gordons, Hennessy VS, Malibu, Grey Goose, Whitley Neill Gin (rhubard and ginger flavour!), Jack Daniel’s, Baileys, Lambs, Captain Morgan, Bombay Sapphire, Hendricks, Famous Grouse and Disaronno.

Here are some images:

The Luxe by Aspire lounge at Newcastle Airport

and

The Luxe by Aspire lounge at Newcastle Airport

and

The Luxe by Aspire lounge at Newcastle Airport

and

The Luxe by Aspire lounge at Newcastle Airport

The ‘Suite by Aspire’ lounge at Newcastle Airport

Suite by Aspire is the top-tier product, currently only available to premium cabin and elite status passengers flying with Emirates.

Priority Pass holders can upgrade for £22 and non-Priority Pass holders can buy access for £60. The Emirates flight departs at 2.15pm so I suspect it will be at its busiest between 11.30am and 1.30pm. Looking at the Aspire website, cash bookings are not allowed at this time anyway.

Suite is effectively a separate area within the Luxe / Suite part of the lounge, albeit blocked off from Luxe via the furnishings. This area has the best views of the airfield as you can see.

The Suites by Aspire lounge at Newcastle Airport

and

The Suites by Aspire lounge at Newcastle Airport

and

The Suites by Aspire lounge at Newcastle Airport

The key selling point here is table service food and drink which is rarely seen in UK airport lounges, even airline ones. That said, it’s not ‘fine dining’.

The lunch and dinner menu had three sections:

  • ‘light bites’ (ham hock terrine, avocado salad, ceasar salad, club sandwich)
  • mains (bacon cheeseburger, chicken burger, miso ramen, chicken singapore noodles, pizza, cottage pie, sweet potato and chickpea curry)
  • desserts (ice cream, sticky toffee pudding, Eton mess cheesecake, chocolate orange torte and a cheese board).

Additional ‘nibbles’ are also available – freshly baked cookies, popcorn, charcuterie, mini savoury tartlets and mini gourmandises.

You can, of course, also help yourself from the buffet in the Luxe area.

I didn’t see a breakfast menu but the website says:

Suite guests can choose a dish from a selection of made-to-order dishes, such as Eggs Benedict, our Continental breakfast, and Avocado Toast in the morning.

Conclusion

Aspire has done a fantastic job here, without a doubt. Even if you are ‘just’ in the main Aspire lounge, you will be in a lovely space with a lot of food, a large bar and the ability to pay for more substantial meals.

It’s to the credit of British Airways and KLM / Air France that they both agreed to pay for the smarter Luxe section to get the project off the ground. This area has impressive views, good seating and a decent selection of food and drink.

‘Suite’ is more of a gamble for Aspire, given that Emirates is the only contracted user. That said, it is arguably a decent deal for the £22 upgrade fee if you have a Priority Pass or DragonPass. If it doesn’t work out it can easily be merged into Luxe outside of the Emirates hours.

Aspire told me that it is in discussions with other airports about introducing Luxe and Suite alongside its existing standard lounges, so hopefully we will see the concept rolled out further.

You can book the standard Aspire lounge or ‘Suite by Aspire’ for cash on the executivelounges.com website here.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (April 2025)

Here are the five options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,500 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here.

You can apply here.

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £290 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A good package, but only available to HSBC Premier clients Read our full review

Got a small business?

If you have a small business, consider American Express Business Platinum which has the same lounge benefits as the personal Platinum card:

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

You should also consider the Capital on Tap Pro Visa credit card which has a lower fee and, as well as a Priority Pass for airport lounge access, also comes with Radison Rewards VIP hotel status:

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (54)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Ryan says:

    Fairly straightforward in my opinion.

    Leisure passengers will be far more inclined to pay extra at the start of their holiday for a lounge than they would on their return.

    Many reasons, including upselling at POS, recommendations from friends, recommendations from travel agent, and perhaps the most straightforward rationale is leisure travellers in particular are far more likely to want to add value to their outbound experience far more than the return.

    In the days of charter flying, duty free sales on the outbound would almost always exceed that of the return for similar reasons.

    • AJA says:

      As for lounge access on your return how would you access it? I thought all the lounges apart from dedicated arrivals lounges were in the departures part of an airport?

      Or do they mean going into the lounge at the destination airport when you are flying back to your original?

      In which case I’d say also it depends on how much time you allocate to spend at the airport on your return journey.

      Plus if you are on a package holiday that relies on coach transport back to the airport you cannot control what time you get to the airport so might not see any value in pre-booking as you won’t know what time you will get to the airport nor indeed have enough time to justify paying for access.

      And also not knowing what lounges exist at the destination airport may well have an impact on usage.

      • PeteM says:

        It also applies to flying in business to holiday destinations – in my experience there is always way more rows of Club Europe on BA on the outbound than on the return.

        • Ryan says:

          It’s natural consumer buying behaviours and I feel I am missing the point that Aspire don’t understand.

          Look at how busy the bars and restaurants are at airports. They are simply not the same in terms of passenger volumes on the return.

          As before, I find it straightforward.

  • AJA says:

    I realise now that I was directed to the main area of the lounge when I was there in March even though I was flying BA Club Europe.

    The Luxe area was apparently closed due to filming taking place in therr but I also think they were doing some maintenance on that circular light in the 3rd picture in the Luxe section of the review.

    I’m a bit confused by the layout as I could have sworn that circular light area was actually in the main Aspire bit of the lounge and the see through divider with the gold parallelograms (4th picture in the Luz part of the review) was behind it.

    I found the main Aspire room to be a bit dark because it had no natural light but it was a pleasant enough space to sit and wait for my flight. The food was OK, not sure I’d have described it as having no shortage of food. I didn’t realise you could order paid for items in addition to the buffet.

    Also if based in the Luxe area how do you access the main buffet table as the aforementioned see-through divider seems to be a barrier between the Lux and main Aspire area? Or is there a separate buffet table in the Lux part of the lounge?

  • letBAgonesbe says:

    I absolutely love the 3 tier lounge concept. I am already a big fan of Clubrooms where you pay £15 extra on top of your Priority Pass and I think it is an excellent value.
    You also get a table service here.

    I like to see more lounges introduce this strategy where for an extra fee you can have a better experience.

    • TGLoyalty says:

      100% agreement. I’d be paying the upcharge.

      • LittleNick says:

        Agreed, question, if flying BA/AF/KLM so have access to Luxe via status or flying J, can you pay the difference in fee to upgrade to Suite, I.e £7?

  • Aaron says:

    Used the lounge (BA Buisness) today, they let me in at around 3:45. The breakfast was then being put on the hot plates and the coffee machine was on and working. It was a better experience than the T5 lounge last night. I might quibble that there won’t be enough power sockets when it’s really busy though.

  • Numpty says:

    The hard product looks good, but we all know it is the food that lets down lounges. The Aegean lounge review from yesterday was very impressive. Need to see some actual pics of food, I am hoping it is good and is the start of an improvement in lounge standards that will be replicated across the UK.

    My current lounge strategy is to use HSBC PP card for the cash credit at a restaurant and then move to the lounge for a seat and a drink. Just on this strategy another 3 of the Starbucks staff at Manchester T1 are now trained in accepting Priority Pass 😉

  • Sally B says:

    I’ve used the Luxe lounge on a number of occasions and sometimes found that hardly any seats are available. The area is bright and comfortable with a reasonable choice of food and drinks. At least BA and Newcastle Airport have provided a pleasnat alternative to the long departed BA Loumge.

    The main Aspire Lounge area can be an absolute zoo at certain times with guests taking full advantage of the free drink (and food) on offer and on checking it is often sold out.

    It remains to be seen if Newcastle Airport go ahead with the planned separate lounge on the main departure area.

  • NorthernLass says:

    No Greggs sausage rolls or steak bakes?! Seriously though, this looks fantastic – I imagine the “refurbishment” of the Escape lounge at MAN T3 isn’t going to compare.

    • perkypat says:

      Theres a Greggs landside, which we always use before flying. Much nicer bacon rolls than the old lounge.

  • Dubious says:

    Reads a bit like the lounge is being commoditised – or ‘unbundled’ much like airlines did with their fares. I suppose this makes them more accessible and I see the benefits from a user perspective (as other commentators have indicated). I do think the next evolutionary step (in 3+ years time, once the concept is rolled out further and has had a year or two to bed-in) will be to see what other lounge services / products can be bundled further, i.e. what can be turned into an extra charge item.

    By the way – I do wonder what “chicken singapore noodles” are! Unique to Newcastle perhaps?

    • Rhys says:

      Not really. The entry level Aspire is still there, at the same level as other Aspires. What you now get is two additional options above it.

    • TGLoyalty says:

      Airlines have deployed this method of going to market for years?

      BA – Business, first and CCR?
      Qatar – status lounges, business lounges and first lounges
      Nearly every other airline globally atleast business and first lounges etc

This article is closed to new comments. Feel free to ask your question in the HfP forums.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.