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See inside Newcastle’s lovely new Aspire, Luxe by Aspire and Suite by Aspire lounges

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Earlier this month I was invited to Newcastle Airport for the official launch of THREE new Aspire lounges at the airport.

The abandoned British Airways space has been combined with the old Aspire lounge to create something new – the first three-tier independent airport lounge in the UK, and perhaps anywhere.

Let’s take a look.

Aspire Lounge Newcastle Airport

All of the photographs here are official pictures. The main Aspire lounge was fully operational (emphasis on the ‘full’) when we were there. Whilst the two premium spaces were closed for the event, there were so many invitees that it was busier than it will be on a normal day!

What are the three lounges at Newcastle Airport?

The entire Aspire complex is 1,135 square metres and the combined total capacity is 329 passengers.

It is a three tier system. At the top end is Suite by Aspire, with waiter-served food. The only airline using this space is Emirates which has a daily flight at 2.15pm. It costs £60 to book for cash or – and I think this is decent value – £22 to upgrade a Priority Pass visit. Children cannot use Suite by Aspire unless they are ticketed Emirates premium passengers.

The middle tier is Luxe by Aspire. This has been contracted to British Airways, KLM and Air France. It cannot be booked outright for cash but you can pay £15 to upgrade a Priority Pass visit. Children cannot use Luxe by Aspire unless they are ticketed premium cabin or status passengers.

The main lounge is simply branded Aspire. This is for Priority Pass customers. A dedicated corner of 47 seats will be allocated at certain times to Tui for passengers in its 47-seat Premium cabin. This costs £44 (yes, £44) to book for cash.

All three lounges open at 4am and close between 6pm and 9pm depending on the day of the week and time of year.

Aspire Lounge Newcastle Airport

Some random facts from my trip ….

  • The average ‘dwell time’ at Aspire lounges in the UK is 1 hour and 53 minutes. Experience shows that a refurbished or otherwise ‘improved’ lounge will see a 20 minute increase in dwell time – people arrive earlier when they know there is a decent lounge.
  • 25% of Aspire lounge users in the UK are flying with Ryanair
  • 68% of Aspire lounge users in the UK only use a lounge on departure, not on the return (Aspire sees this as an opportunity although it does not fully understand why it happens)
  • The demographic of users skews towards the older – younger people are, for cost or other reasons, less interested in paying for an airport lounge
  • Aspire is looking at ways of allowing lounge users to purchase duty free via a tablet and have it delivered to them at their seat

The Aspire lounge at Newcastle Airport

The two photos above are of the main lounge and here are three more:

Aspire Lounge Newcastle Airport

and

Aspire Lounge Newcastle Airport

and

Aspire Lounge Newcastle Airport

The food island (visible in the second picture down from the top) is, apparently, the largest in the entire Aspire UK estate. There is no shortage of food here. Aspire is trialling the use of staff headsets, allowing the kitchen to be told quickly when items need replacing.

‘Paid to order’ premium food and drink is available

Because Aspire needs to run a full kitchen to supply Luxe and Suite, it is able to offer a wide ‘pay to order’ menu on top of the buffet.

£8 will get you a freshly cooked bacon cheeseburger, a chicken burger or a vegan burger, all served with sweet potato fries. Alternatively you can have a margherita, pepperoni or gluten-free pepperoni 12 inch pizza for the same price. £7 gets you some chicken bits or chicken popcorn with sweet potato fries.

£2 gets you a premium drink, eg Hendricks or Bombay Sapphire gin, Grey Goose vodka, 12yr Glenfiddich whisky, Disaronno or Baileys. There is also a selection of premium beers for £3.

£5 gets you a cocktail such as a peach bellini, aperol spritz or old fashioned.

Prosecco is £6 per glass or £19 per bottle. Champagne (the brand wasn’t stated) is £55 per bottle.

The ‘Luxe by Aspire’ lounge at Newcastle Airport

Luxe is where you will head if you are flying British Airways in business class, have British Airways Silver or Gold status or are connecting to a British Airways Club World or First flight.

You cannot pay cash to enter this lounge although you can upgrade a Priority Pass visit for £15.

Luxe has more relaxed seating and a higher quality of self-serve drinks. Sparkling wine is included although you will pay for champagne (I think). You also have airfield views and access to a dedicated Luxe / Suite set of toilets.

Spirits on display for self-pour included Bacardi, Gordons, Hennessy VS, Malibu, Grey Goose, Whitley Neill Gin (rhubard and ginger flavour!), Jack Daniel’s, Baileys, Lambs, Captain Morgan, Bombay Sapphire, Hendricks, Famous Grouse and Disaronno.

Here are some images:

The Luxe by Aspire lounge at Newcastle Airport

and

The Luxe by Aspire lounge at Newcastle Airport

and

The Luxe by Aspire lounge at Newcastle Airport

and

The Luxe by Aspire lounge at Newcastle Airport

The ‘Suite by Aspire’ lounge at Newcastle Airport

Suite by Aspire is the top-tier product, currently only available to premium cabin and elite status passengers flying with Emirates.

Priority Pass holders can upgrade for £22 and non-Priority Pass holders can buy access for £60. The Emirates flight departs at 2.15pm so I suspect it will be at its busiest between 11.30am and 1.30pm. Looking at the Aspire website, cash bookings are not allowed at this time anyway.

Suite is effectively a separate area within the Luxe / Suite part of the lounge, albeit blocked off from Luxe via the furnishings. This area has the best views of the airfield as you can see.

The Suites by Aspire lounge at Newcastle Airport

and

The Suites by Aspire lounge at Newcastle Airport

and

The Suites by Aspire lounge at Newcastle Airport

The key selling point here is table service food and drink which is rarely seen in UK airport lounges, even airline ones. That said, it’s not ‘fine dining’.

The lunch and dinner menu had three sections:

  • ‘light bites’ (ham hock terrine, avocado salad, ceasar salad, club sandwich)
  • mains (bacon cheeseburger, chicken burger, miso ramen, chicken singapore noodles, pizza, cottage pie, sweet potato and chickpea curry)
  • desserts (ice cream, sticky toffee pudding, Eton mess cheesecake, chocolate orange torte and a cheese board).

Additional ‘nibbles’ are also available – freshly baked cookies, popcorn, charcuterie, mini savoury tartlets and mini gourmandises.

You can, of course, also help yourself from the buffet in the Luxe area.

I didn’t see a breakfast menu but the website says:

Suite guests can choose a dish from a selection of made-to-order dishes, such as Eggs Benedict, our Continental breakfast, and Avocado Toast in the morning.

Conclusion

Aspire has done a fantastic job here, without a doubt. Even if you are ‘just’ in the main Aspire lounge, you will be in a lovely space with a lot of food, a large bar and the ability to pay for more substantial meals.

It’s to the credit of British Airways and KLM / Air France that they both agreed to pay for the smarter Luxe section to get the project off the ground. This area has impressive views, good seating and a decent selection of food and drink.

‘Suite’ is more of a gamble for Aspire, given that Emirates is the only contracted user. That said, it is arguably a decent deal for the £22 upgrade fee if you have a Priority Pass or DragonPass. If it doesn’t work out it can easily be merged into Luxe outside of the Emirates hours.

Aspire told me that it is in discussions with other airports about introducing Luxe and Suite alongside its existing standard lounges, so hopefully we will see the concept rolled out further.

You can book the standard Aspire lounge or ‘Suite by Aspire’ for cash on the executivelounges.com website here.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (April 2025)

Here are the five options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,500 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here.

You can apply here.

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £290 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A good package, but only available to HSBC Premier clients Read our full review

Got a small business?

If you have a small business, consider American Express Business Platinum which has the same lounge benefits as the personal Platinum card:

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

You should also consider the Capital on Tap Pro Visa credit card which has a lower fee and, as well as a Priority Pass for airport lounge access, also comes with Radison Rewards VIP hotel status:

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (54)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • lumma says:

    Looking at those “premium” drinks that you have to pay for in the main lounge, I shudder to think of the type of drink you get included for free

    • S says:

      Possibly the best 3rd party UK lounge opening in years, and here you shuddering to think about things like this.

      • lumma says:

        My point is, I don’t think anyone should have to pay a premium for Bombay Sapphire, Disaronno or Bailey’s when they’re dropping £44 on entry. £100 for a couple to have three gin and tonics and a buffet?

    • TGLoyalty says:

      Maybe if they make people pay £3 for anything decent you’ll get less smashed 50+ year old couples.

  • TimM says:

    Excellent review Rob. This makes me want to move to Newcastle 🙂

    “68% of Aspire lounge users in the UK only use a lounge on departure, not on the return (Aspire sees this as an opportunity although it does not fully understand why it happens)”
    I assume you mean by this that 68% don’t use a departure lounge on the return journey back to the UK (there are not many arrivals lounges)? If so, conditional probability would explain this. To be an Aspire lounge user, by definition, you must be departing the UK from an airport with an Aspire lounge. There are many smaller leisure destination airports that don’t have a lounge, have a lounge but don’t accept the lounge scheme the passenger is with or with which the passenger is unfamiliar.

    If the reverse survey was conducted, i.e. asking the ‘home customers’ of one foreign lounge scheme, you would probably obtain similar results.

    • Chrisasaurus says:

      Not to mention lounge access is upsold to pax at every opportunity in the UK – but only ever for the outbound leg.

      And finally of course a great many lounges are terrible and certainly not worth cutting short meetings or holiday time for!

      • lumma says:

        Presumably, the On The Beach crowd that’s posting in their Instagram story how they’re enjoying unlimited booze for “free” has had their fill on holiday and is trying to soothe their hangovers with some large Whopper meals in the Burger King at Alicante Airport on the way back.

        • Chrisasaurus says:

          lol it was Alicante I was specifically picturing when I said that!

          • Danny says:

            If you think Alicante lounge is bad then wait until you experience Leeds Bradford 😂

    • Peter K says:

      I have a friend that always books a lounge on the way out. They are in the going on holiday mood/vibe and having a lounge visit makes them feel their holiday starts sooner.

      On the way home however, they feel the holiday is already over (and no doubt have had lots of cheap booze while away) and so are not bothered about spending an extra £20/£30/£40 each to visit an airport lounge.

      • Fraser says:

        Surely the obvious reason to not use the lounge on the return is if you have to drive home. Outbound unless you’re picking up a hire car, the unlimited booze has much more appeal.

        Is there any way for BA customers to pay to upgrade to Suite?

  • grant says:

    we flew out of Newcastle a couple of weeks ago on BA and the luxe lounge is very good indeed

  • Ollie says:

    I have come across one other “three tier” lounge so far, and that is the Plaza Premium in Toronto. It is more of a “Russian Doll” setup, with the BA Gold section inside the BA-only section which is inside the general Plaza Premium section. The BA Gold section is pretty nice, with table service and sunset views over the tarmac, and it is credit to BA to pay for this when there is no First class on this route! So it is generally nice and peaceful.

  • TeesTraveller says:

    The new lounge at NCL is excellent (they also bring drinks to your table in the Luxe ares).

    Minor quibble is the quality of the breakfast buns/rolls/barms which is really poor and the cheapo ketchup & brown sauce on offer.

    The split solution really works well – the standard Aspire but is totally separate to the Luxe/Suite area which means those that pay for a lounge to get the inclusive drinks in order to get “in the holiday mood” are away from business travellers and status passengers who get the view of the apron.

    • Erico1875 says:

      Had a late Ryanair flight to BCN from NCL recently, lounge was closing at 8 so not an option.
      In one of the bars, a bottle of Bulmers and a 175ml wine was £18.
      It would be quite easy to get some value out of this lounge with a bite to eat too

      • lumma says:

        Newcastle Airport is famously expensive amongst locals for how expensive the booze is in its bars, but it’s also against local bylaws not to have a pint at the airport, so the locals are forced to pay these prices or pay for the lounge.

  • Peter says:

    What are the food options in the BA area? There’s no menu on the Aspire website.

    • Rob says:

      Buffet – not sure what you’d get because I think the party had been catered differently. Not sure if the paid extras are available but I doubt they’d refuse your money if you offered.

    • Tocsin says:

      There are printed menus on the tables in the area used by BA. I had a skim through last week, but can’t remember much 🙂

      • JABS says:

        I think the printed menus are for the dishes available in the Suite area which you can pay for from Luxe; those ones are stated in the article.
        Only things I can remember from the buffet was a carbonara (bit bland with bits of ham from the salad bar), mini cottage pies (very mini), cheese, ham, salad, pickle (branston style but in a big bowl), crackers etc., a soup and two more hot options (go for those over the carbonara).

  • ChrisBCN says:

    They lost me at sweet potato fries!

  • Bluekjp says:

    This is an excellent review. I’ve used the BA sector quite a few times but learnt much more from this review. It is a super lounge and you always receive a warm welcome on entry at the BA sector.

    • Tocsin says:

      Yes, what struck me was how proud of their lounge and how enthusiastic the staff were.

      • John says:

        That’s nice to hear — pride in anything is in short supply at the moment.

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