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Before we review it: How JetBlue is shaking up transatlantic flying

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We’ve covered JetBlue in considerable detail on HfP since it launched its London flights a few years ago, but before I review it (published tomorrow and Wednesday) I wanted to dig a little deeper into the transatlantic market and how JetBlue fits in.

After all, this is one of the busiest flight corridors in the world and home to the world’s only billion-dollar route (London to New York, with British Airways).

On the surface, pre-JetBlue, this seemed like a highly competitive market with flights between London and the US North East from six airlines: American Airlines, British Airways, Delta Air Lines, Norse Atlantic, United Airlines and Virgin Atlantic. There are many more options if you consider one-stop itineraries via other European hubs.

How JetBlue is shaking up transatlantic flying

In reality, however, London to New York is highly consolidated with multiple anti-trust approved Joint Ventures. This allows the co-ordination of flight schedules and – crucially – co-ordinated pricing and the pooling of revenues.

For all intents and purposes, AA / BA and Virgin / Delta operate as a single airline on transatlantic routes and hold a dominant market share.

Flying via Europe isn’t the answer either. Aer Lingus, Finnair and Iberia are part of the AA / BA joint venture. Air France, KLM and soon SAS are part of the Virgin / Delta JV. Lufthansa has a JV with United and Air Canada. You have far fewer choices than you think.

Over the decades, many airlines have tried to break into this market and claim their slice of the pie. Richard Branson succeeded in the 1980s with Virgin Atlantic, which has now become an incumbent.

More recently, Norwegian made a go of it in the 2010s with a low-cost model before the combined forces of an unreliable (but brand new) Boeing 787 fleet and covid knocked it out. It was replaced by an almost-identical Norse Atlantic. We’ve also seen multiple attempts to launch ‘all business class’ airlines on transatlantic routes – which failed because they didn’t have the frequency that the business market demands – as well as BA’s shuttered A318 service from London City.

JetBlue is the latest airline to have a go. Since its founding in 2000 the airline has gained a strong foothold in the US North East, becoming the largest airline to fly from Boston and the second largest from New York JFK behind Delta.

Part of JetBlue’s secret sauce has been straddling the divide between low cost carriers such as Frontier and Spirit and full service airlines such as United, Delta and American. This means offering unbundled no-frills economy tickets whilst also providing free wifi and a complimentary drinks service to all passengers, regardless of class.

Is it low cost or full service? In truth, it is neither.

How JetBlue is shaking up transatlantic flying

JetBlue dips its toe in the (Atlantic) ocean

Having become on the of the biggest domestic airlines in the North East, JetBlue set its sights on transatlantic expansion.

The airline’s fleet was already dominated by the Airbus A320 family, including the larger A321 variant. This meant that it was well placed to capitalise on the introduction of the A321LR (‘Long Range’) and A321XLR (‘eXtra Long Range’) models, both of which have the capacity to fly transatlantic despite being small single aisle aircraft.

Both of these aircraft are likely to have a transformative effect on aviation in the coming decade, something which I hope to expand on in a future article. Thanks to their smaller size, they are cheaper and more efficient to operate, bringing narrow-body economics to wide-body destinations.

How JetBlue is shaking up transatlantic flying

It is far easier to fill an A321LR than even the smallest of wide-bodies, and the break-even point is low. After all, London to New York is 75% further than, say, London to Larnaca (a route BA operates with a similar short-haul Airbus) but premium cabin fares are many multiples higher.

The new A321 models allow airlines to open up new direct routes or, for JetBlue, to launch into new markets without the big up-front costs of a wide-body operation.

Airlines also benefit from additional flexibility. Launching its first transatlantic flights to London was comparatively low-risk, given that JetBlue could simply repurpose its fleet of A321LRs if things didn’t go to plan.

The aircraft can also fly short haul routes in between long haul flights, further increasing the time the airline is in the air and earning money. Aer Lingus, for example, uses its A321LR fleet to fly from Dublin to UK/Europe and back in the gap between its early morning arrivals from the US and the evening departures back.

JetBlue received the first of 13 A321LRs in April 2021 and launched its first transatlantic flights to Europe later that year, starting with New York to London Heathrow. In the two-and-a-half years since then, JetBlue has launched a further 12 routes including to Amsterdam, Paris, Dublin and (later this month) Edinburgh.

How JetBlue is shaking up transatlantic flying

Over half of these are to the UK and Ireland, with JetBlue now offering the following flights:

From London Heathrow:

  • 2x daily to New York JFK
  • 1x daily to Boston

From London Gatwick:

  • 1x daily to New York JFK (summer only)
  • 1x daily to Boston (summer only)

From Dublin:

  • 1x daily to New York JFK
  • 1x daily to Boston (summer only)

From Edinburgh

  • 1x daily to New York JFK

But what’s JetBlue like in its premium Mint and Mint Suite seats? You can read our review of JetBlue’s Mint Suite here. Our review of the front-row Mint Studio is here.

PS. Whilst not in an airline alliance, you can earn Avios when flying JetBlue due to its partnership with Qatar Airways Privilege Club. You can read more in this article.

Comments (44)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • ukpolak says:

    Looking forward to the next articles. The only time I did transatlantic on a narrow body was an old Continental / United 757. Never again. And there was me wondering why that departure was selling for cheaper than others every day of the week on their booking schedule webpage.

    Times have moved on and this could be a great alternative. We did Norwegian on a couple of their promo intro flights in to Ft Lauderdale and luckily all went without hitch albeit on what was one of the first 787s in service.

    Wishing every success to JetBlue and look forward to subsequent articles.

  • Gordon says:

    I have flown a few US internal flights on JetBlue, and was happy.

    “After all, this is one of the busiest flight corridors in the world and home to the world’s only billion-dollar route (London to New York, with British Airways)”.

    Clearly judging from the below paragraph, from an article i was reading yesterday.

    International Airlines Group (IAG) said its operating profit for the first three months of the year was €68m (£58.5m) – above expectations and up from €9m (£7.7m) during the same period in 2023.

    • Andrew. says:

      There’s a big difference between revenue and profit.

      So with an average of £7 profit per passenger per flight, you can quickly see how the smallest things can make a difference to the profit. Save 7p per passenger, headline profits increase by £0.5M per quarter.

      One day they might even stop supplying those little sachets of salt and pepper with every meal.

      • Gordon says:

        The picture is bigger than that,
        This was also down to a 5% drop in fuel duty, over the same period last year, and more efficient aircraft deliveries etc, etc,
        Absolutely, If BA could deliver a meal that was tasty, they would make even more profit, by withdrawing the sachet condiments!

  • Supersub says:

    Thought I’d give them a try and so flew LGW-BOS in Mint a few months ago. The Mint suite and inflight service were great.
    What lets them down is the poor ground service, particularly at BOS, where their check in staff are almost competing to be surly.
    You don’t get lounge access with Jet Blue, which is fine at LGW as there are lots of options. In BOS, terminal C, there’s only one Priority Pass lounge which is used by Aer Lingus and TAP and was declared “full” to other customers – so I ended up sat in the corridor somewhere.
    I got a great deal in a JB sale (£1300 return and used a £200 AmEx travel credit) but I’m not sure it’s worth paying full whack if you want a premium experience.

  • Can2 says:

    Player 2 flew in Mint transatlantic some months ago and totally loved it.

  • Michael C says:

    A really well-pitched article, @Rob, for someone like me who really has no idea of the business side, but would like a layman’s explanation!

  • Martin says:

    JetBlue is struggling a lot on its TATL flights, already reducing flights for winter, and Mint always full of travel agents invited, so not bringing revenue.

    • TGLoyalty says:

      Yet! The idea has to be selling this to their customers. Takes time to breakthrough established players.

  • Paul says:

    Flying long haul on a single aisle plane doesn’t appeal to me in the slightest

    • Rob says:

      Done it on Aer Lingus, makes no noticeable difference for a 6 hour flight in Business.

      • Andrew. says:

        Even at the back of the plane, my reference point is 4h19m/4h39m timetabled journey from KGX to EDI on LNER in economy.

        It’s only an extra 90 minutes in a single aisle seat EWR-EDI on United.

        • Liz T says:

          There is a lot to said for not travelling via LON – particularly for an overnight return flight. You have the hassle of LON (usually LHR) and the hassle of a futher local flight.

    • Alex G says:

      Why? A small plane can be luxurious. A large plane can be bloody uncomfortable. The size of the airframe is immaterial to me. Personal space, comfort, and service are far more important.

    • sayling says:

      Not sure I really understand why – I only ever seem to use one aisle

    • Chris W says:

      Wide body planes feel more spacious.

  • vlcnc says:

    I understand the ease with which it allows JetBlue to start flights by using the A321LR but for me it makes no sense to send these to large hubs like Heathrow and Schiphol. It’s incredibly wasteful to use up slots at these slot restricted airports with a small plane. It also does nothing new, JetBlue has not enough frequency to make smaller planes work which is the only way it would work at large hubs in my view with lots of frequency per day. As mentioned above they’re reducing TATL routes this winter and making them seasonal, I think they would be better focusing on long and thin routes this plane is designed for, for which these planes make economical and which are currently massively underserved. Edinburgh is a great shout, I think Manchester as well things like Newcastle might also work.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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