How to access Lufthansa’s (refurbished) Heathrow lounges with Amex Platinum

Lufthansa has just unveiled its impressive new Business and Senator lounges at London Heathrow Terminal 2. A few pictures are below and there are more in our article here.

As Lufthansa lounge access is a benefit of American Express Platinum at selected airports, including Heathrow, I thought it was a good time to refresh your memory of how it works.

It will also be useful information for anyone who will be moving flights away from British Airways and Terminal 5 following the changes to the British Airways status rules.

The Platinum Card from American Express comes with a lot of airport lounge access benefits:

• You get two Priority Pass cards, each of which allows two people unlimited access to 1,400 airport lounges globally (so a family of four is covered)

• You get access to Delta lounges, when flying with Delta, by showing your Platinum card (no guests allowed)

• You and your guests get access to American Express’s own network of Centurion airport lounges, including the one in Heathrow Terminal 3 which we covered here

• You can access other American Express-brand airport lounges including Stockholm, Delhi, Mumbai, Mexico City x 3, Buenos Aires, Sao Paulo, Monterrey x 2 (Mexico), Melbourne and Sydney

You also get Eurostar lounge access (no guests) in London, Paris, Amsterdam and Brussels by showing your Platinum card.

You can learn more about these benefits in our full American Express Platinum review here.

You can also access select Lufthansa lounges with The Platinum Card

A lesser known benefit is the relatively recent deal that American Express has with Lufthansa.

You can access a large proportion of, but not all, Lufthansa lounges globally by showing an American Express Platinum card. You must be flying on Lufthansa, SWISS or Austrian Airlines.

For the purposes of this article I just want to focus on the situation at Heathrow Terminal 2, as this is of most benefit to our readers.

How does the Amex Platinum / Lufthansa lounge offer work?

For American Express Platinum cardholders (Centurion cardholders have a different deal):

• anyone with a flight ticket in Economy on Lufthansa, SWISS or Austrian can access the Lufthansa Business Lounge in Heathrow Terminal 2

• anyone with a flight ticket in Business on Lufthansa, SWISS or Austrian can access the Lufthansa Senator Lounge in Heathrow Terminal 2 (so you’re effectively getting an upgrade to the premium lounge)

The Senator Lounge is basically a ‘back room’ in the main Business Lounge – it isn’t a separate facility, although it does have a door which requires a code to access.

Guests are an issue

You cannot bring a guest.

Your partner can come with you, of course, if they have a free supplementary Platinum card on your account.

There is no way to get children into the lounge with you under this offer except for children under the age of 2.

Obviously if you and your children are flying in Business Class then they would be allowed into the Business Lounge, but you couldn’t get them into the Senator Lounge.

What is the Lufthansa Heathrow Terminal 2 lounge like?

Lufthansa only unveiled its new Terminal 2 lounges yesterday after a three month closure, so we don’t know!

In terms of style it is a massive upgrade on what went before, which had a sterile hospital-like quality to it! The new look appears warm and inviting.

Food and drink was always a weak spot. We are hoping to visit soon to see if it has been upgraded to match the new luxurious surroundings.

You can find out more about the Lufthansa lounge offer on this page of the American Express website.

To find out the exact requirements at the airport you are flying to, search for the airport in the American Express Lounge Directory here.

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How to get FREE airport lounge access via UK credit cards (April 2025)

Here are the five options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,500 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here.

You can apply here.

SPECIAL OFFER: Until 27th May 2025, the sign-up bonus on American Express Platinum is increased from 50,000 Membership Rewards points to a huge 80,000 points. Points convert 1:1 into Avios (80,000 Avios!) and many other programmes. Some people may see even higher personalised offers. Click here to apply.

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

SPECIAL OFFER: Until 27th May 2025, the sign-up bonus on the ‘free for a year’ American Express Preferred Rewards Gold card is increased from 20,000 Membership Rewards points to 30,000 points. Points convert 1:1 into Avios (30,000 Avios!) and many other programmes. Some people may see even higher personalised offers. Click here to apply.

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £290 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

Got a small business?

If you have a small business, consider American Express Business Platinum which has the same lounge benefits as the personal Platinum card:

You should also consider the Capital on Tap Pro Visa credit card which has a lower fee and, as well as a Priority Pass for airport lounge access, also comes with Radison Rewards VIP hotel status:

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.