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News: Gatwick’s Grain Store to temporarily closure, another Hilton LXR leaves the brand

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News in brief:

The Grain Store restaurant in Gatwick’s South terminal to renovate

The Grain Store restaurant in the South Terminal at London Gatwick is to close for two weeks for renovation.

According to the Priority Pass website, it will be closed from 6th May to 20th May.

Why do we bother telling you this? Because, if you have a Priority Pass airport lounge card issued by American Express, there are only two airport restaurants in the world which allow you to get £15 of free food and drink by flashing your pass.

The Grain Store is one of them. The other is Movenpick Cafe in Berlin.

Whilst there are many restaurants worldwide which have ‘free food’ deals with Priority Pass, American Express cardholders are blocked from all except these two.

You can also get £15 of food and drink for a companion if your Priority Pass allows a free guest, which it will if you get it via The Platinum Card.

If you have American Express Preferred Rewards Gold, you could get £60 of free food and drink at The Grain Store for a group of four via the four lounge passes that you get each year – and Amex Gold is free for the first year.

Hilton LXR logo

Another Hilton ‘LXR’ hotel has left the brand

We recently had an exclusive story about The Biltmore Mayfair hotel in London leaving Hilton’s LXR brand. This came into effect from 1st May.

The Biltmore was the first LXR hotel in Europe, but not the first globally. This was the Habtoor Palace Dubai. Habtoor Palace opened as a St Regis before being rebranded very quickly after opening.

Habtoor Palace also left LXR, and therefore Hilton, on 1st May.

The hotel is now trading as Al Habtoor Palace and is not affiliated with any brand or marketing group, although I’m sure this will change.

There are now just nine LXR hotels showing on the Hilton website.

The two others hotels at Habtoor City remain under Hilton brands (Hilton and Curio).


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How to earn Hilton Honors points and status from UK credit cards (April 2025)

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There are two dedicated Hilton Honors debit cards. These are especially attractive when spending abroad due to the 0% or 0.5% FX fee, depending on card.

You also receive FREE Hilton Honors status for as long as you hold the debit cards – Gold status with the Plus card and Silver status with the basic card. This is a great reason to apply even if you rarely use it.

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Holders of The Platinum Card from American Express receive FREE Hilton Honors Gold status for as long as they hold the card.  It also comes with Marriott Bonvoy Gold, Radisson Rewards Premium and MeliaRewards Gold status.

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You can also earn Hilton Honors points indirectly with:

and for small business owners:

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Comments (33)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • His Holyness says:

    No credit to me? On Habtoor Palace, I have a different take, the brand fees weren’t worth it so there’s no plan to rebrand the Habtoor Palace and it will stay standalone, considering it’s attached to the Curio and the Hilton, they would need to go as well.

    • Rob says:

      Apologies for that, I’m away and the article was banged out very quickly late last night.

  • BJ says:

    Interesting hotel bit; having just got ibto hit water with tge ASA for advertising rooms ‘from £35’ theur latest email has is now advertising them ‘from £45’. I wonder if they’ve use the extra tenner to boost the number of offer room nights by about 30% and if this will be enough to satisfy the ASA given it’ll be a miniscule change relative to the total number of room nights a year. Seams like they’re taunting the ASA ir something.

    • Rob says:

      It’s a bit tortuous though. You send out emails advertising a deal, people click through days later and find the deal is no longer there, then complain.

      How do you even legislate for this? If Tesco says Coke is 50p per can then obviously you expect all cans to be 50p, not just the first 10 sold per day. This guidance clearly doesn’t apply to a hotel tnough with dynamic pricing.

  • Steph says:

    Rob do you know if AMEX is thinking of reducing income requirements for BAPP card anytime soon?

    • Rob says:

      Unlikely because I believe it is linked to the FCA ‘duty of care’ requirements that came in last year. Giving a £300 credit card to someone on low income could EASILY been seen as misselling.

  • BJ says:

    I think the ASA problem was not so much the £35 as the number of room nights per property available at £35. If there were 10x more room night available then clicking through a few days later then maybe there’s much better chance of finding an offer. I think there needs to be some way of scaling the offer, isn’t it Travelodge that advertises ‘X00,000 rooms at £XX/night’? But then that’s no more meaningful to Joe Bloggs.

    • His Holyness says:

      ASA used to want at least 10% to be available at the advertised price, they may have moved the dials on that.

      • BJ says:

        I think at the Edinburgh hotel that prompted the complaint the number of room nights at £35 was probably not even close to that, IIRC something between 300 and 400 for a year. There was an article on the BBC if anybody is interested in the more details.

  • Neil says:

    According to the PP website, the grain store credit is now £18pp

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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