Where will Vueling fly from the UK this summer?

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• ADS says:

  22 Apr22 April 12:47

  i wonder if the reason that Aer Lingus stopped flying to Gatwick at the end of March was because IAG wanted the slots for BA or VY ?

  https://www.headforpoints.com/2024/01/21/south-place-hotel-joins-preferred-hotels/

• NFH says:

  22 Apr22 April 13:34

  I am wary of flying Vueling. It has no UK registered office and is not a member of any ADR (alternative dispute resolution) scheme such as CEDR or Aviation ADR. In the event of an EU261 claim, there are no easy ways of forcing it to pay up except for Section 75 which doesn’t cover Article 7 compensation. Vueling strongly resists paying EU261 claims, so this is a valid consideration.

  Vueling’s cabin baggage allowance (only if you pay extra) is only 55x40x20cm (10kg), which is 17% smaller than most airlines’ 56x40x23cm allowance and 30% smaller than British Airways’ 56x45x25cm (23kg) allowance. So you might have to buy new cabin baggage for Vueling unless you already have baggage for Ryanair’s similarly small allowance.

  All in all, Vueling is an airline to avoid even more than Ryanair, which at least belongs to an ADR scheme.

  • Alan says:

    22 Apr22 April 14:04

    Flew them. some years ago and delighted to fly them again twice recently . Charming helpful professional cabin crew . Difficult to believe parent airline is Iberia !

  • Aliks says:

    22 Apr22 April 17:42

    I agree with NFH. They appear to be one of those airlines that backup and customer service are optional extras that get in the way of profitability.

    If everything is OK – no problem, but woe betide you if anything does go wrong.

  • Rhi says:

    22 Apr22 April 21:48

    I was supposed to fly to Rome with them in March 2023. After a significant delay, they cancelled the flight. It was late, we were knackered, and there was a big throng for rebooking, so I rebooked us ourselves and booked us into a nearby hotel ready to fly with WizzAir the next morning. It is now 13 months later and I still haven’t received any compensation or money back. One of the usual flight delay firms is allegedly taking them to court. Who knows if I’ll ever get anything back. I won’t fly with them again if there is any other possible option.

  • PM says:

    22 Apr22 April 23:05

    Fully agree – similarly provisions for disrupted operations are non-existent, even at own base airports.

    I experienced significant delay at Gatwick qualifying for food/drink vouchers, none were provided.

    My Vueling flight destined to London landed in Cardiff after midnight (Paris was considered so it was a relief), no coaches, no taxis, no information, no assistance.

    It is not an airline for families or elderly.

• Michael Jennings says:

  22 Apr22 April 17:17

  I’ve flown them a lot – mostly on LGW-BIO as I fly that route a few times a year as most of the time they are my only choice. I’ve never had a problem with them. I’ve never made a compensation claim so I have no experience with this. Other people who have had disrupted flights do have horror stories though.

• DW says:

  22 Apr22 April 22:15

  Vueling have had a massive punctuality push in the last few years and it’s now extremely reliable.

  • Richie says:

    22 Apr22 April 23:04

    It isn’t. Tonight’s VY7829 is 2 hours and 22 mins leaving Gatwick and VY7821 is 1 hour and 29 mins late leaving Gatwick. If the crew for your evening flight leaving Gatwick have run out of hours, you have to wait for another crew to be flown in, they don’t do ‘reasonable measures’ such as having standby crew at Gatwick. They really really don’t give a stuff about EU & UK261.

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