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IHG adds 100 German hotels in one day – and what it tells us about the state of the industry

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Monday was a busier-than-usual day for IHG Hotels & Resorts. It added over 100 hotels in Germany in one go, through a franchise deal with NOVUM Hospitality.

It will see two IHG brands – Candlewood Suites and Garner – make their debut in Europe. It will also see the introduction of a new sub-brand – Holiday Inn the niu.

The UK will gain one new hotel as ‘the niu Loom’ in Manchester is rebranded. There are also a handful of hotels across Austria and the Netherlands included.

IHG gains over 100 German hotels in one day

Why is this significant to the whole industry?

NOVUM Hospitality is not a small business. It is one of Europe’s largest privately owned hotel groups with its own established brands:

  • the niu – 43 hotels (3-4 star) in 31 cities
  • Select – 23 hotels (3-4 star) in 19 cities
  • Yggotel – a new Scandi-inspired chain
  • Novum – 35 hotels (3-4 star) in 17 cities
  • acora Living The City – 4-star apartment hotels in 12 cities

The group also operates two franchised hotels for Accor, one for Hilton and five for IHG. However, this has always been a very small part of the group.

And yet ….. NOVUM has thrown in the towel. It is abandoning its own brands (I suspect those initially called Holiday Inn the niu will become pure Holiday Inn hotels very quickly) and committing itself to paying chunky fees to IHG for every room sold for the next 30 years.

the niu properties will become Holiday Inn the niu. Select, Yggotel and Novum will become Garner hotels. acora Living The City will become Candlewood Suites sites.

This isn’t the only deal like this we’ve seen in the last year or so:

IHG gains over 100 German hotels in one day

What we are seeing is midscale European hotel operators admitting defeat when it comes to building their own brands and, importantly, distribution systems.

The loyalty programmes have driven this

Whilst you may think that Marriott, IHG, Hilton etc are competing against each other, what they are really doing is building a joint front against independent operators. The key thing driving this is the loyalty programmes.

When Marriott Bonvoy launched, it took a new approach to hotel loyalty. As far as Marriott is concerned, Marriott Bonvoy IS the business. It offers attractive perks and benefits to draw guests into its ecosystem, and with 34 brands to choose from you will find something suitable for every stay.

IHG eventually woke up and started taking loyalty equally seriously via IHG One Rewards. This is a real step change to the previous iteration of IHG Rewards.

Look at Accor. Again, Accor Live Limitless IS the business. Take a look at the Paris Saint Germain football kit for 2019 to 2022. It wasn’t the corporate Accor logo that appeared on the shirt front – it was Accor Live Limitless.

Both Marriott Bonvoy and Hilton Honors recently hit 200 million members. Whilst neither scheme is willing to admit what percentage of these 200 million people are ‘active’, you can’t deny that this is a huge potential audience.

Amazingly, Hilton claimed this week that 20% of all hotel rooms currently being built on the entire planet are contracted to one of its brands.

IHG gains over 100 German hotels in one day

What do you do if you are NOVUM Hospitality, building out your own brands like ‘the niu’ but finding you can’t cut through the noise made by the big boys?

In particular, what do you do when Expedia, Hotels.com, Booking.com etc demand 22% commission for selling your rooms on their platforms? Especially when your own website gets little traction and you have no loyalty programme? Suddenly those IHG fees don’t look too bad.

The NOVUM website may claim to have ‘5 million satisfied guests every year’ (no jokes about how many unsatisfied ones they have, please) but clearly it isn’t enough. NOVUM has decided that writing huge cheques to IHG every month for the next 30 years will make it more money overall.

Conclusion

NOVUM Hospitality may be the latest hotel group to abandon its own brands and its own disribution system but it won’t be the last.

The percentage of branded hotels in Europe is well below the percentage in the US. There are plenty more NOVUMs out there.

Will Scandic throw in the towel in Scandinavia (Hilton owned this once)? Ibis would make a good home for Germany’s InterCity brand. IHG’s Hotel Indigo brand is already a clone of Malmaison and Hotel du Vin in the UK and could integrate them overnight. Millennium & Copthorne has little traction these days. As for the hodge-podge of brands in the Thistle / The Cumberland / ex-Guoman portfolio …. You should expect more announcements like the IHG / NOVUM deal.

You can see the full press release here.


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Comments (93)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • tw33ty says:

    The other thing about the novum hotels, I can only speak for the ones in Hamburg, but they are mostly quite poor hotels, small rooms and very very dated.
    Maybe they are hoping the increase in revenue will allow them to update the hotels.

  • d3vski says:

    The hotels are just fancy versions of the franchise model. You think you are a McDonalds customer… nope your wrong, the customer is the guy who owns the stores and sends monthly cheques to McDs for the right to use the McD “model”.

    Time to pick up shares in Hotel groups, Coke bottling companies, etc. The franchise model is here to dry and has stood the test of time!

    • memesweeper says:

      My daughter — when young and with no understanding of franchising — called Holiday Inn Express the “McDonalds of hotels” 🤣

  • Alex1904 says:

    In Hamburg at the moment and I think the number of IHG properties has just quadrupled with this

    • Rob says:

      If you pass the ‘World of Sex’ emporium look up – that’s a Novum above it!

    • tw33ty says:

      Yeah I Think it’s gone from like 5 to about 23, but, being honest, I can’t see them all making the change, there really are a few that are really bad.

      This isn’t a good chain or great deal like the Linder deal with Hyatt.

      I think this is more a rushed way to grab beds at any cost.

      But who knows, they may invest in the poor ones, and they might even be a hotel of last resort for cheap status nights or whatever.

  • RussellH says:

    I still think that I know Germany pretty well – am there now actually.
    But I had never heard of any of these hotel names.
    Possibly significant that the Tourist Authorities never saw fit to use any of them for educationals or the German Travel Mart.

    • Lady London says:

      A lot of that may be it’s easier to keep your negotiation with just one party, ie a major hotel group’s office, if you are booking large numbers of rooms over and over again in multiple locations.

  • AL says:

    Surprised nobody’s been after Fraser for Mal and HdV before. Used to do some work on the fringes of the Cotswolds and it would have been nice to have a chain property – Hotel Indigo or a Curio, my preferences – rather than having to rack up nights in random loyalty schemes I won’t use.

    Taking of Mal and HdV, their loyalty scheme is borderline useless for those of us wanting to use them on business – the discount they offer as a loyalty perk of limited value, so most people I work with booking Mal do so via Expedia/Hotels.com etc. (especially when the rewards were better!), costing Mal more for the stay than it otherwise would.

  • Andrew. says:

    So who is Britannia the best fit for? Hilton, Accor, IHG or Marriott?

    • AL says:

      The bin.

    • Charles Martel says:

      Home Department.

      • Lady London says:

        Didn’t the Home Office turn down a proposal from Britannia Hotels to house asylum seekers?

        • Vasco says:

          Probably would be considered a human rights violation.

        • tw33ty says:

          Imagine, risking your life to reach to uk, then being put up in a Britannia hotel…

          Haven’t they been through enough 😂

        • Mike says:

          I believe Home Office requirements are minimum of 3* for asylum seekers. I believe Brittania generally claim to be 3*.

          • tw33ty says:

            I think I’d choose Rwanda over some of the Britannia hotels to be fair

        • BA Flyer IHG Stayer says:

          I think the HO turned down use of Pontins Holiday Camps wihch are owned by Britannia.

          Should have taken up the offer then publisised that as a ‘don’t come here’ than the Rwanda option.

          • Bagoly says:

            I like the idea 🙂

            Although while you and I might hate being at Pontins, for the average asylum-seeker, that would be far better than home.

        • Ken says:

          Britannia hotels have housed asylum seekers for years. The one in Standish near Wigan for about 8 years.

          • Mike says:

            Asylum seekers have protested that the conditions at the Comfort Inn in Pimlico were “inhuman” and ‘likening their new accommodation to a “prison”‘. So, I doubt they’d like a Pontins even the Prestatyn one (maybe they could show them the On the Buses movie to get them in the mood).

    • The Savage Squirrel says:

      “So who is Britannia the best fit for?”

      A solid insurance policy, an oily rag and some matches?

  • Greenpen says:

    I have retained Hotels.com gold for many years but never got to grips with hotel loyalty. I travel only for leisure and stay in a wide variety of hotels so I don’t think I could ever build sufficient nights in one chain to get anything worthwhile. There are also lots of good independent or small chain hotels that are not part of Marriott/Hilton/IHG that I stay in, again never enough to build status.

    I have investigated direct booking and luxury travel agents as well and almost always found Hotels.com cheaper for the same product. I have even stood in front of the receptionist who refused to lower the direct price and booked online at a much cheaper rate!

    Years ago when I did have some business travel I gained status with Hilton but as a independent leisure traveller that doesn’t work for me now.

    • lumma says:

      If you’re ever looking at an Accor hotel on hotels.com, it will always be cheaper on the Accor site

      • Lady London says:

        …seen them sometimes cheaper on expedia in the past though

      • CamFlyer says:

        The chains are usually lower on their own websites. Independents IME can be quite random. Hotels.com rewards historically bridged this well. Im now taking a look at some of the alternative schemes like iPrefer.

    • BOSSMANTRAVELS says:

      I’m with you Greenpen, I have no chance of getting any worth while status as I’m mainly a leisure traveller so check, double check and triple check across all the sites. Most of the time its bookers or hotels.com going via Top Cash Back to get 9 or 10% back

  • Liam Gladdy says:

    This is good news for IHG members, there is a weird lack of IHG hotels in some German cities, or they’re miles outside the centre.

    Do we know how long until these will be bookable via IHG.com?

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