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Malaysia Airlines reveals new A350 and A330neo business class cabins

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Last summer, Malaysia Airlines Group CEO Datuk Captain Izham Ismail exclusively revealed to us that the airline would be unveiling new business class seats on its A330neos this year.

Whilst a few renders were previewed for me, I wasn’t able to share them with you all and had to describe what I saw.

With just eight months to go until the first A330neos are expected to enter service (the first route will be to Melbourne), Malaysia Airlines is lifting the lid on what will become its flagship business class product. The new cabins were officially unveiled at the MATTA Fair 2024 in Kuala Lumpur last week.

Malaysia Airlines reveals new A350 and A330neo business class cabins

Malaysia Airlines’ new business class cabin

The seat Malaysia Airlines has chosen is the Collins Aerospace Elevation seat. This is the same model as the British Airways Club Suite, albeit with an entirely different fit and finish in Malaysia Airlines’ colours.

If you have flown BA’s Club Suite then you will know what to expect. This is a doored, all-suite cabin in a window-facing herringbone.

Malaysia Airlines reveals new A350 and A330neo business class cabins

Unlike Malaysia Airlines’ existing staggered layout, all seats have direct aisle access in a 1-2-1 configuration. The existing cabins feature an alternating 1-2-1, 1-2-2 layout.

Malaysia Airlines reveals new A350 and A330neo business class cabins

This is the first time that the Elevation seat is being installed on an A330 or A330neo. The A330 is one of the narrowest fuselages available so it will be interesting to see whether it is noticeably tighter than existing implementations or whether Collins has adapted the angle of the seats to mitigate this.

Whilst the cabin looks fairly generic from afar, with a colour palette of white, navy and (I assume) dark grey, look closer and you will see some traditional Malaysian songket motifs in the seat surrounds. These are just renders so it will be interesting to see how this looks in real life.

Malaysia Airlines reveals new A350 and A330neo business class cabins

Unlike BA, Malaysia Airlines has opted for a personal light in addition to the angled reading light. Some of the tech is also newer, with built-in wireless charging and redesigned storage under the console table.

Malaysia Airlines reveals new A350 and A330neo business class cabins

Other details, including the screen size and charging ports, remain under wraps.

When will the new cabins fly?

The first aircraft type to feature the new Malaysia Airlines business class cabin will be the new A330neo fleet, which will enter service in the third quarter.

These aircraft will feature 28 seats in business class and 269 in economy. The airline has not taken the opportunity to introduce a premium economy cabin, which is often the most popular (and profitable) at other airlines.

Malaysia Airlines has 20 A330neos on order which will replace the existing fleet of previous-generation A330s. The newer aircraft boast more fuel efficient engines and wingtips as well as larger overheard lockers, improved LED lighting and other small tweaks. All together, it reduces CO2 emissions by 14% versus the old A330.

As we previewed back in 2023, Malaysia Airlines will also roll out the new seats to its existing A350 fleet, which it uses for some of its longest flights including London Heathrow. The retrofit program will start in 2026. At the same time, it will remove its ex-First Class cabins (now called ‘Business Suite’). With British Airways restarting flights to Kuala Lumpur this year, Malaysia Airlines will be under pressure to get the new seat onto London flights as quickly as possible.

In the meantime, you can get a taste for the airline’s ‘Malaysian hospitality’ by reading our review of Malaysia Airlines business class here and their Business Suite (soon to be extinct!) here.

Comments (31)

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  • BJ says:

    Good to see MH getting a new fleet of A330s; this will be particularly good for passengers flying economy provided the seats in that cabin remain in 2-4-2 configuration as opposed to the more dense 3-3-3. New business seats are decent from my PV but I hope they are more robust than those of BA.
    The downside if flying MH is that going forward regional connections within SE Asia will be increasingly likely to be on a MAX. For me that means longhaul only on MH, switching to Air Asia for any shorthaul needs.

  • shanghaiguizi says:

    I had no idea MH operated any max BJ. Just checked my next 12 flights with MH over the next couple months and all are -800. Further checking shows their only current max is flying the KL-KK route. Disappointing as I was about to book a trip to KK to check out wedding venues. Looks like an alternative carrier is going to be needed.

    Have screenshotted all my current bookings to show they are / were -800. I too will refuse to fly if they switch out for a max.

    Thanks for the heads up.

  • Jon says:

    @shanghaiguizi I believe they have three MAXes currently flying, with a fourth due imminently (of 25 total order, if I remember correctly).

    One of my upcoming Bangkok flights was swapped from a -800 to a MAX, so I’ve rebooked. Unless anything’s changed in the last week or two, they’re using the MAX on 2 of the daily BKK flights (but luckily there are several others that – for now – are are still on the -800). Not sure what other routes it’s on. Like you, I also screenshot my bookings to keep a record of the aircraft type at time of booking 😉

    • memesweeper says:

      If the plane type changes I’m not sure what help you expect a screenshot of your booking to be.

      • Shanghaiguizi says:

        Company travel that makes all the bookings know who won’t fly on a max. If we’re booked on a non max and turn up at the gate to find a max then i don’t fly and my travel team do whatever travel teams do to fix it

        • JDB says:

          That would rather suggest the trips are rather non-essential.

          • Shanghaiguizi says:

            your comment would suggest you lack an imagination….

          • BJ says:

            Or perhaps that life is more essential and some want to minimise the risks. I say that without knowing the statistical risk of a hull loss on a MAX relative to any other 737 series but I would guess it’s much higher for the MAX. Some airlines previously allowed passengersvtovrebook if they found themselves on a MAX and didn’t want to fly; I’ve no idea if they still do.

          • Jon says:

            I think for me it’s not so much risk of hull loss (although that is a factor) but rather the potential for being in a survivable but deeply unpleasant incident, such as being sat next to a large hole in the fuselage, or whatever other surprises are patiently waiting to jump out of hiding… 😉

          • Novelty-Socks says:

            > That would rather suggest the trips are rather non-essential.

            You’ve summarised at least 50% of business trips there, in my experience…!

          • BJ says:

            @Jon, we’d probably get the 2-4-1 special with a hull loss.

        • david says:

          I highly suggest to stay at home @Shanghaiguizi . Lets chance of something happening. Stats on death on roads and who knows whats out there. Good luck.

          • BJ says:

            Why stay home when you can choose a flight not operated by a MAX, it’s far from difficult. Many people frequently factor in measured/perceived safety when purchasing a car, they don’t stay home – why should flying be any different? For me it’s not, that some airlines have an excellent safety rcord is important to me, that some other airlines do not is equally important.

    • Shanghaiguizi says:

      Thanks Jon. I saw one of their max is on the HKT route too. Shall keep an eye on it. 90% of my travel is MNL and SIN so all good (for now).

  • Toby says:

    Looks smart, albeit the lose often ‘throne’ seat is a blow.

  • 1958 says:

    The BA service to KL will start with a Club World 787 – so it will be interesting to see whether BA or MAS is first to introduce suites on this route.

  • Oliver says:

    I came into the comments expecting to see other folks also saddened at the loss of the current A350, and the brilliant throne seat for solo travelers, or the side-by-side window seat option for couples, where you can have a pleasant conversation sat next to each other. (Unlike with BA’s Club Suite, where in the middle row, your partner’s/friend’s head is about 2M away from yours and you have to shout over. Twice now on BA daytime flights myself or my colleague has been asked to keep the noise down, as someone is trying to sleep, and we’re simply trying to have a normal conversation. Rant over.)

    I’m very surprised to see people going to such lengths to avoid flying on a 737-MAX aircraft. According to the Wikipedia article, “List of accidents and incidents involving the Boeing 737”, we’re talking 3 or 4 incidents for the MAX? Plus you don’t need me to remind you that statically, you’re far more likely to die taking a bus or train….

    • Harry T says:

      People have little education about risk and therefore make hysterical judgements about practically non existent risks. Humans feel more comfortable with things they know, like driving a car, and they confuse familiarity for low risk.

      • Gordon says:

        It’s also a case of a person is in control of a car,, as oppose to flying where they are sitting in a seat while someone else has control!

  • Lonli-Lokli says:

    Which BA rutes do have Premium Economy cabin?

    • Rob says:

      All long haul routes. It is on all long haul aircraft types, albeit the seat varies a bit.

  • Andrew says:

    The problem with MH is the pricing. A few years ago I was at their highest level in their loyalty scheme but for the past couple of years their business class prices have been far too high. Why pay through the nose when there are so many other options available.
    Whilst MH is nice it’s simply not worth the extra expense.

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