Maximise your Avios, air miles and hotel points

ANA adds new European routes – finally some Virgin Points availability?

Links on Head for Points may support the site by paying a commission.  See here for all partner links.

Want to visit Japan using Virgin Points? It is now a decade since Virgin Atlantic dropped Tokyo (part of a route bonfire that also saw Cape Town, Vancouver and Mumbai canned) but luckily it has retained its partnership with Japanese airline ANA.

Even better, ANA has one of the best Business Class and First Class products anywhere.

Even even better, the redemption rates using Virgin Points are exceptionally attractive.

The snag? Availability is terrible. But this may be about to change …..

Using ANA miles on Virgin Atlantic to Japan

ANA is the most useful non-SkyTeam airline partner if you have Virgin Points and are based in the UK.

You can also earn Virgin Points when booking cash tickets on ANA, if you want to steer your next business trip their way. ANA is, of course, a Star Alliance member so you also have the option of crediting a cash flight to any Star Alliance frequent flyer programme.

ANA is substantially expanding its European network

This was the ANA European schedule for Summer 2023:

  • Frankfurt – 14x weekly on a Boeing 787-9
  • London Heathrow – 7x weekly on a Boeing 777-300ER
  • Munich – 4x weekly on a Boeing 787-9
  • Paris CDG – 3x weekly on a Boeing 787-9
  • Brussels – 2x weekly on a Boeing 787-9

We will see a substantial increase for 2024:

  • Paris – increases to 7x weekly from 3x weekly from July
  • Munich – increases to 7x weekly from 4x weekly from 1st July
  • Vienna – renewed route from pre-covid, 3x weekly from 1st August
  • Istanbul – new route, starts Winter 2024
  • Milan Malpensa – new route, starts Winter 2024
  • Stockholm – new route, starts Winter 2024

Further details of the new flights can be found on the ANA website here.

ANA adds new European routes

How many Virgin Points do you need to fly ANA?

You can see the Virgin Flying Club earning and spending chart for ANA on this page of the Virgin Atlantic website.

Assuming you start your trip in the UK or mainland Europe, these are the key numbers you need to know:

  • Economy return flight (London / Europe to Tokyo) – 65,000 Virgin Points
  • Business return flight (London / Europe to Tokyo) – 95,000 Virgin Points
  • First return flight (London / Europe to Tokyo) – 170,000 Virgin Points

One way redemptions are possible for half of the above cost.

Note that First Class redemptions seem to be limited to one seat per flight to Europe, especially on the aircraft with the new ‘THE Suite’ product which we discuss below. This was never a great option for a couple unless you book one seat and wait to see if another is released later.

Whilst this article talks about using ANA to fly to and from Europe, you can redeem Virgin Points for any flight on their network. It gives you another option if you are travelling around Asia.

Use Virgin Points on ANA

How can you check ANA reward availability?

Virgin Flying Club appears to have access to the same availability as ANA’s Star Alliance partners. The Aeroplan (Air Canada) and United Airlines websites are both decent places to search for seats before calling Virgin Flying Club to book.

What about taxes and surcharges?

Historically there were no fuel charges added to ANA redemptions using Virgin Points which kept taxes and charges from the UK at around £250.

During the pandemic, however, ANA got greedy and started to add surcharges. It isn’t possible to check the numbers online but I believe it is now around £700-£800 return in a premium cabin. If anyone has booked recently, please post in the comments and I will update this section.

Virgin Atlantic lets you book ANA flights 331 days in advance

Virgin Atlantic allows you book rewards 331 days in advance. This applies to all partners and indeed Virgin Atlantic’s own flights.

Whilst this does not sound like a problem, ANA itself opens up its flights for booking at 355 days before departure.

This puts an additional squeeze on reward availability using Virgin Points, since reward seats can be snapped up by ANA’s own frequent flyers or members of partner programmes which work on a 355 day basis before you have a chance to book.

ANA first class the suite

Is ANA any good?

Oh yes.

In 2019, ANA launched a new Business and First Class seat on its Boeing 777-300ER aircraft, and the London route was the first to get it.  It looks rather good, to put it mildly.

(Note that only London Heathrow had the 777-300ER for Summer 2023. I’m not sure what will happen for Summer 2024.)

The First Class suites, known as ‘THE Suite’, are arranged in a 1-2-1 configuration.  Finished in dark woods, there are two only rows which make this an intimate cabin:

The seat almost takes the full width of the suite, with only a thin slither along the side given over to storage or as an armrest. There is also an exceptionally large 43” screen which has a 4K display.

170,000 Virgin Points is – given the quality of THE Suite – excellent value for a ‘once in a lifetime’ flying experience, especially on such a long route.

THE Room is ANA’s new Businesss Class product.  Club World style, half of the seats face forwards and half face backwards.

If you look at the photo below the first thing that will strike you is how disproportionately wide the seat is.  Look at the head rest.  You can see the protective cover, which is about what you’d expect the seat width to be. THE Room looks like it is twice as wide – more sofa-like than a seat! ANA says that THE Room has twice the width of their old business class seat (click for Anika’s flight review) which is not hard to believe.

ANA business class the room

Of course, this is business class and the trade-off is that it does taper into a cubby hole where your feet end up.  Nonetheless, the extra width at torso and shoulder height makes sitting and sleeping in this seat feel a lot less cramped.  It is a very clever piece of design.

I haven’t flown THE Room but I have sat in the seat at a media event.  It is, genuinely, huge.  At one point there were two of us sat side by side on the seat and we were able to have a normal conversation, with a decent bit of space between us.

Not content with a sliding door, THE Room also has a second opening which slides up and down.  This allows the crew to pass food to you whilst the door is closed, getting around one of the biggest issues with Club Suite and Qsuite.  The 24 inch 4K TV also looked very impressive, although it was not operating.

ANA business class the room

At 95,000 Virgin Points for a return trip to Tokyo, you’re laughing – even if taxes and charges are now steeper than they were.

Conclusion

The sweet spot for using Virgin Points, in terms of airline quality, is using ANA to fly to Japan. The biggest blockage has been seat availability, but hopefully this will loosen up with the addition of new European flights from July 2024 onwards.


How to earn Virgin Points from UK credit cards

How to earn Virgin Points from UK credit cards (April 2025)

As a reminder, there are various ways of earning Virgin Points from UK credit cards.  Many cards also have generous sign-up bonuses.

You can choose from two official Virgin Atlantic credit cards (apply here, the Reward+ card has a bonus of 18,000 Virgin Points and the free card has a bonus of 3,000 Virgin Points):

Virgin Atlantic Reward+ Mastercard

18,000 bonus points and 1.5 points for every £1 you spend Read our full review

Virgin Atlantic Reward Mastercard

3,000 bonus points, no fee and 1 point for every £1 you spend Read our full review

You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too.

American Express Preferred Rewards Gold is FREE for a year and comes with 20,000 Membership Rewards points, which convert into 20,000 Virgin Points.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express comes with 50,000 Membership Rewards points, which convert into 50,000 Virgin Points.

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Small business owners should consider the two American Express Business cards. Points convert at 1:1 into Virgin Points.

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Virgin Points

Comments (36)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • tontoro says:

    Isn’t the problem with The Room that, although very wide, it’s not very long?

    • meta says:

      The Room is long. It’s unbelievable how much personal space you have. It’s only beat by ANA The Suite.

      • tontoro says:

        Everything I’ve seen says it’s 72″ long – which is very short for a bed

        • meta says:

          I’ve flown several times. You have enough space to put nearly two people. It’s better than any of the ME airlines.

  • Matt B says:

    I have an ANA account. Taxes and charges:

    LHR-HND – 127,960 Yen – Thats £681.

    Details on Taxes/Fees/Charges/Airline Charges I
    NTERNATIONAL PASSENGER SERVICE FACILITY CHARGE JPY 2,950
    INTERNATIONAL TOURIST TAX JPY 1,000
    AIR PASSENGER DUTY JPY 37,560
    PASSENGER SERVICE CHARGE JPY 9,190
    FUEL SURCHARGE JPY 76,460
    Fees designated by the airline (e.g., insurance surcharge) JPY 80

  • Matt B says:

    Just done another check about availability – it seems they have waitlisted EVERY first and business seat EVERYWHERE! And that’s to their own members!

    • His Holyness says:

      Oh 😂

      • meta says:

        That’s for UK departures. Nothing new. Unless you have access to one of Star Alliance members so you can book at 355 days rather than 330 days before like with Virgin you are not going to get any redemption seats. Even when ANA release last-minute you must be really quick.

        • Matt B says:

          I have an ANA account and was looking on the ANA website.

          • meta says:

            Same with ANA as with any Star Alliance member. You have to book on the dot when they are released.

  • His Holyness says:

    LOT Polish have MAD/BCN to NRT for about €1400. It’s a totally average service and cabin but if you consider the availability, you have to position to spend miles whereas it earns miles (not fare € like Lufthansa), flight times are good, and you get to visit Japan which is surely the real purpose? it’s not a bad offer.

    It seems whenever I come to want to use miles I find a cash fare somewhere that makes it not worthwhile.

  • lumma says:

    Frankfurt used to be 2×777 daily. I flew it using Virgin points pre pandemic (literally as it was Feb 2020). Back then, one of the flights had the new seat. Both directions I managed to choose the flight with the old seat!

    Service, food and drinks are very good regardless, although some of the flavours and textures of the Japanese options may be slightly challenging to westerners, especially when compared with the “Japanese” options on something like Qatar

  • Chris W says:

    Erm, this article has a rather glaring omission.

    The Room (and The Suite) is only available on the 777-300ER aircraft which from your 2023 summer route list, only flew to London. aNA only have 13 of this aircraft type with no more on order. They are already allocated to high profile routes like LHR, SFO and JFK.

    Any additional European routes or frequencies in 2024 are almost certainly a very inferior 787 seat.

    • Rob says:

      It says that …..

      • Andrew says:

        Where? All I can see is that the Room and Suite were launched on the 777-300ER 4 years ago. There’s no mention that, 4 years on, it’s still only on this aircraft type.

      • Chris W says:

        Yes but 99% of the article is about how there are additional ANA flights coming, how you can book it with Virgin points, and how amazing The Room is.

        What about the details of the 787 (or other) seats that will actually operate these flights?

  • Russell G says:

    “Virgin Flying Club appears to have access to the same availability as ANA’s Star Alliance partners” – unless this has changed recently then that’s not the case. I found some availability on United’s site and 90% of the availability shown there was not available when calling the Virgin call centre. 🙁

    • Bob says:

      you have to speak to the right people at virgin who know how to find this availability, often times they dont know the process, they dont see the availability at first they have to request the seat and then it tells them if available or not.

  • Atavism says:

    I randomly checked MUC-HND on Monday and noticed new availability from July. That was basically gone within a day, except what is left now in November. Didn’t see it from VIE and CDG, so maybe they haven’t released that – but I wouldn’t hold my breath.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.