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Review: The Trafalgar St James Hotel (Hilton’s Curio Collection)

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This is our review of The Trafalgar St James hotel in Trafalgar Square, London. The hotel is part of Hilton’s Curio Collection.

Hilton’s weekend sale is now on as you have probably seen from our article yesterday. We will be reviewing a couple of Hilton hotels in the sale which may inspire readers to book a stay themselves.

First up: The Trafalgar St James hotel in London – click for the website.

We booked for cash via hilton.com but we will be reimbursed. Hilton has not seen or approved this review.

Review: The Trafalgar St James Hotel

You may or may not know that Hilton now has six Curio Collection hotels in London (a seventh one, Lincoln Plaza at Canary Wharf, remains closed post pandemic).

As one of Hilton’s ‘collection’ brands, Curio brings together independent boutique properties, letting you earn and spend Hilton Honors points and enjoy your Hilton Honors status. Curio hotels are of a high standard but do not have to meet strict Hilton ‘brand standards’, allowing the operators to exercise their creativity. We’ve generally been very impressed by the Curio Collection hotels we’ve visited.

After reviewing The Westminster in 2021, I managed to review a further four London Curio’s this year. In addition to The Trafalgar St James, I’ve also been to:

That leaves just one Curio Collection in London remaining – 100 Queen’s Gate – which I will try to look at next year.

This time, it was the turn of The Trafalgar St James.

The Trafalgar St James location

It’s difficult to be more central than The Trafalgar St James, which as its name suggests sits directly on Trafalgar Square, opposite Canada House. The hotel is in good company, with a number of properties around here including Hyatt’s Great Scotland Yard and The Corinthia a stones throw away.

Review: The Trafalgar St James Hotel

Meanwhile, the new Waldorf Astoria, which is being built inside Admiralty Arch and the surrounding buildings, is literally behind The Trafalgar. It should open in 2025 if everything goes to schedule.

If you’re a tourist, the location is fantastic. The South Bank is literally a 5-10 minute walk across the river. Trafalgar Square with the National Gallery and National Portrait Gallery is on your doorstep whilst Leicester Square, Chinatown and Soho are all a ten minute walk away. Buckingham Palace and St James Park are just a stroll down the Mall.

When it comes to public transport, Charing Cross station offers connections onto National Rail as well as the Bakerloo Line and Northern Line; the Circle and District Line are marginally further at Embankment Station.

Inside The Trafalgar St James hotel

The hotel is currently refurbishing its lobby, although the work is exceptionally discreet. The only reason I knew it was happening was thanks to a disclaimer when I made my booking.

The lobby is fairly small, with a ground-floor restaurant taking up most of the space. This will change when the rest of the lobby reopens.

Review: The Trafalgar St James Hotel

On the left, you have a couple of concierge desks whilst the check-in area is a few steps up (there’s a ramp too).

I was checked in very speedily at 2pm and my Hilton Diamond status acknowledged.

Suites at The Trafalgar St James

I booked very last minute and the lowest room available was a Trafalgar King with View room. Normally, there are a couple categories below this including the Trafalgar Queen room. On arrival, I was upgraded to to the Landseer Suite, which I believe is the top category.

The Landseer Suite is more of a junior suite really – it is open plan – and sits on the first floor corner of the building, directly facing Nelson’s Column.

Review: The Trafalgar St James Hotel

Note that the soundproofing is good but not perfect: I could still hear a very faint background hum of traffic outside, although it really is very quiet. The air conditioning in many hotels is significantly louder.

It is suitably big, with a large entry hall / wardrobe first:

Review: The Trafalgar St James Hotel

There are at least three wardrobes here, with two dressing gowns, a safe, ironing board etc.

The room itself is triangular, with the king bed set in the middle and enclosed by a lovely dark wood headboard:

Review: The Trafalgar St James Hotel

A narrow desk is behind the bed, as you can see.

The bed itself is very comfortable and I slept very well – the pillows were just right for me. There are USB-A and mains sockets on both sides.

Review: The Trafalgar St James Hotel

and

Review: The Trafalgar St James Hotel

On the left is a round dining table as well as the mini bar:

Review: The Trafalgar St James Hotel

A Nespresso machine was available as well as what must be the most Nespresso capsules I’ve ever seen in a hotel room. Normally you get four capsules – here you get about 20!

Review: The Trafalgar St James Hotel

There are bottles of still and sparkling water as well as Coca-Cola and Diet Coke in the fridge, which are complimentary. Tea bags and shortbread biscuits are also provided.

Review: The Trafalgar St James Hotel

In front of the bed is a sort of living space, with sofa and coffee table. The TV is wall-mounted on one side:

Review: The Trafalgar St James Hotel

and

Review: The Trafalgar St James Hotel

Meanwhile, on the right hand side, you have a chaise-longue as well as the bathroom.

Review: The Trafalgar St James Hotel

To the left is a small bar cart with two decanters with whisky and cognac, enough for 3-4 glasses each. This is complimentary, and I assume a benefit of the suite.

Review: The Trafalgar St James Hotel

Compared to the rest of the room the bathroom feels small:

Review: The Trafalgar St James Hotel

There are two wash basins, although they feel a little squeezed in:

Review: The Trafalgar St James Hotel

A large bathtub sits in the window and features a TV screen which you can control with a waterproof remote control. Of course, I had to put this to the taste and am happy to report it was delightful, although (as you would expect!) the audio is a bit muddy with all the hard surfaces. There is underfloor heating here which was very pleasant on my bare feet at night!

The toilet and shower room are in separate, frosted glass cubicles:

Review: The Trafalgar St James Hotel

Toiletries are from Molton Brown in fairly large mini-bottles, with plenty by the bath and in the shower.

Review: The Trafalgar St James Hotel

As this was a cash stay, I didn’t have the opportunity to take a formal tour of the hotel or see other room categories.

The Rooftop at The Trafalgar

The Trafalgar St James has two restaurants: Rockwell, on the ground floor and The Rooftop on, well, the rooftop. At least in Winter, neither is open seven days a week and they alternate. During my visit, on a Monday, Rockwell was closed.

Regular readers may know that The Trafalgar hosts an annual London Pride after-party on their Rooftop terrace, with tickets available for Hilton Honors points. The good news is the Rooftop is open all-year round; with a semi-permanent retractable roof it remains very warm in the winter. We were even able to enjoy dinner ‘outside’ thanks to the gas fires dotted in the outdoor bit. The view is good, with the London Eye, Shard and Trafalgar Square all visible.

When it comes to food, the Rooftop is more of a snack bar whilst Rockwell has more traditional mains. We decided to share a handful of the small plates, which aren’t quite as small as you might think! Here are the crispy prawns, truffle croquettes, glazed chicken and caeser salad:

Review: The Trafalgar St James Hotel

The food is relatively pricey; three small plates can be had for £38 or a double cheeseburger for £25. You are paying for the location here and I imagine it is lovely in summer with the awnings retracted.

Breakfast at The Trafalgar St James

Breakfast is also served on The Rooftop, albeit in the dining section:

Review: The Trafalgar St James Hotel

(Again, in the summer, the roof is fully retractable here and opens right up. But it was perfectly toasty for breakfast and I could easily have gone up in my t-shirt!)

There is an a la carte menu which complements the small buffet that is also available. Of course, I went for the eggs royale:

Review: The Trafalgar St James Hotel

Unfortunately, the eggs were a little overcooked and closer to hard boiled eggs, which was a shame. However, not wanting to waste food I soldiered on!

When it comes to hot food, the buffet only features items for a Full English – scrambled / fried eggs, mushrooms, sausage, bacon, baked beans etc.

There’s a small pastry selection and salad bar:

Review: The Trafalgar St James Hotel

As well as cereals, yoghurts and some sweet treats:

Review: The Trafalgar St James Hotel

Conclusion

If you’ve come to London to see the sights then you’d be hard-pressed to find somewhere better located than The Trafalgar St James, with so many iconic destinations within a quick walk.

When I saw that the lobby was undergoing renovation I thought the hotel might be a bit tired, but that wasn’t the case at all. The lobby is lovely (if small, for now) and the rooms feel modern and British.

I particularly enjoyed having breakfast on The Rooftop – it’s a lovely, light-filled space. You can’t escape the fact that you’re in London with that view.

Room rates start from £280 per night or 80,000 Hilton Honors points. The suite I was given as an upgrade is a rather more punchy £1,100. You can find out more, and book, on the hotel website here.

Remember that the Hilton sale is currently running with discounts on weekend stays until 8th April. Full details are in this HfP article. Click here to see our other sale-related review of Hilton Berlin.


How to earn Hilton Honors points and status from UK credit cards

How to earn Hilton Honors points and status from UK credit cards (April 2025)

There are various ways of earning Hilton Honors points from UK credit and debit cards.  Many cards also have generous sign-up bonuses.

There are two dedicated Hilton Honors debit cards. These are especially attractive when spending abroad due to the 0% or 0.5% FX fee, depending on card.

You also receive FREE Hilton Honors status for as long as you hold the debit cards – Gold status with the Plus card and Silver status with the basic card. This is a great reason to apply even if you rarely use it.

We reviewed the Hilton Honors Plus Debit Card here and the Hilton Honors Debit Card here.

You can apply for either card here.

NEW: Hilton Honors Plus Debit

10,000 bonus points, Hilton Gold status and NO FX fees Read our full review

NEW: Hilton Honors Debit

2,500 bonus points, Hilton Silver status and 0.5% FX fees Read our full review

There is another way of getting Hilton Honors status, and earning Hilton Honors points, from a payment card.

Holders of The Platinum Card from American Express receive FREE Hilton Honors Gold status for as long as they hold the card.  It also comes with Marriott Bonvoy Gold, Radisson Rewards Premium and MeliaRewards Gold status.

We reviewed American Express Platinum in detail here and you can apply here.

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

You can also earn Hilton Honors points indirectly with:

and for small business owners:

The conversion rate from American Express to Hilton Honors points is 1:2.

Click here to read our detailed summary of all UK credit cards which can be used to earn Hilton Honors points.

Comments (30)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • BJ says:

    It’s a fab place to stay for the Pride Parade weekend with the hotel entering into the spirit of it. Rates used to be reasonable too but I doubt that’s the case this year as most dates I’ve checked in the last year have been over £500.

  • Matt says:

    Back in the mid-2010s, they had a regular Groupon deal at the Rooftop bar (back then the Vista bar) where you could get 2 cocktails and an antipasti platter for £30, valid even on weekends. Crazy how things have changed!

  • London Traveller says:

    Thanks for the detailed review. Did you get to view any of the lower category rooms?

    • Rhys says:

      I didn’t, sorry!

    • Tracey says:

      I stayed in the lowest category room recently and was pleasantly surprised at the size of the room – given it’s a central London location.

    • Nat says:

      I agree and logged on to make a similar comment. It’s a great review so thank you for that and a hotel I’ve looked at staying in so I was keen to read. But.. while many HfP readers will have similar Hilton status and get a similar upgrade many of us will not. As such, for the reviews to be genuinely valuable can you please access the lower level rooms and share information about those going forward.

      • Rob says:

        Policy is that on a ‘formal’ review we see base rooms. This was not a ‘formal’ arranged review so we had no justification to demand to see other rooms.

    • The Savage Squirrel says:

      Having stayed in base rooms a few times – they’re extremely generous for the location/area. To the point that the first couple of times I just assumed I had been upgraded.

  • Matt says:

    I was upgraded to a Trafalgar Square view room once when the air conditioning was broken in the summer. The noise was unbearable with the window open, and the soundproofing wasn’t particularly good with the window closed. I had to check out and luckily the RAF Club still had rooms. If you’re near the top floor you also hear the loud rooftop bar music till the early hours. The core purpose of a hotel should be to provide a good nights sleep. This hotel fails at that.

    • Rhys says:

      The soundproofing isn’t perfect, I agree – with windows closed there is a tiny hint of traffic outside. Perhaps I’m just used to it but you’d have to be a very light sleeper to find that disturbing!

      Dunno why you were expecting it to be quiet with the windows open, though 🙂

  • Novice says:

    Good review

  • Yorkshire rich says:

    I stayed here during the queens funeral on points. The location for us was superb and I think I would struggle to find a hotel that beats it. Coming from the North we parked at Finchley tube station and got the Northern line straight to Charing Cross.
    We booked on points for 2 nights and not surprisingly, didn’t get an upgrade. Then down point was that I plugged my shaver in and the electric completely went. After phoning up and been told that he will come when he can, I went down to reception to tell them I would have to amend my booking for the rooftop bar as my wife wouldn’t be ready due to no electric. Thinking that would speed them up to get the maintenance man, I was told our rooftop bar would be cancelled if we are much later. At that point, not overly impressed and explaining that this is far from our fault, I just grabbed someone else and it was sorted within 10 minutes.

    we didn’t eat for dinner but the breakfast was very smart. I’m sure there are better hotels but for location and the rooftop bar, I would definitely stay here again. Although I have noticed that it’s often quite steep to stay here on points nowadays.

  • TooPoorToBeHere says:

    Thank you for this.

    I sometimes think it would be nice to have some non-status-pleb reviews where the reviewer isn’t known to the property, books a discounted rate for cash via an OTA, and turns up scruffy.

    • Rob says:

      Why? Our readers mainly have elite status and book direct to get their elite benefits. We’d get more complaints if we used an OTA and didn’t find out about elite treatment.

      Hilton Gold is free anyway. Get Amex Plat for a month, sign up, cash in your £350 of HNicks and dining credit, cancel after a month and pay just £50. Or just status match.

    • Tracey says:

      Stayed recently with only silver status. Went in to the hotel to dump our case before going to a matinee show and our room unsurprisingly wasn’t ready. They stored our case and delivered it to our room before our “proper” check in later. Points for remembering us when we returned. Decent sized room with a side view of the square. Not sure how scruffy we were, though we didn’t look like we had been attending the rally outside. Incidentally, impressed with the discreet security outside, given the location.

    • Flightsy says:

      @TooPoorToBeHere – not sure why that would be “nice”. I like the HFP reviews as they are.

  • Michael C says:

    Had a lovely stay here last summer. The one thing I marked it down on was, interestingly (for me!!), the lack of a lobby (just a personal taste – I do love a large one!).
    Oh, and the upstairs bar wouldn’t reserve specific tables for residents (had to book as rammed, of course). You could reserve A table, and when we turned up, it was the very very worst possible, with no views at all.
    Loved breakfast, although lack of instructions as to what was “included”, i.e. what you could order from the menu + the buffet.
    Amazing being in the National Gallery 1 minute later, and theatre a v easy walk, too.

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